SUBMIT A COMPLAINT

Vodacom / cell-data account

Centurion, ZA

account no; NM055481-3
cell; [protected]

This morning(29 November 2016) in FIN24 complaints of clients of extreme high data accounts settled by Vodacom.

I'v visited midrand June of the same issue and requested to cap account.

To my amazement received account again oct once again extremely high, visited centurion shop, migrated contract to make more data available but also once again ask to cap account .

Even with my visit yesterday at Vodacom the attendant did not explain settings on slim phone to stop automatic offloads, only after I read the Fin 24 I investigated further.

my extreme accounts ; two invoices since new contract and took delivery of slim phone March 2016- one exceeding R 1300 for data and another nearly R700.

My humble request is for some sort of credit to be accommodated likewise your clients in Fin24 report.

regards
rod van der walt

Ro
Nov 29, 2016

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