SUBMIT A COMPLAINT

A Matter of Fax Customer Service

0
Complaints11
Pending0
Resolved0

A Matter of Fax, Inc.

105 Harrison Avenue
Harrison
New Jersey
United States - 07029

Customer Support Phone Numbers

Mon10:00 AM - 5:00 PM
Tue10:00 AM - 5:00 PM
Wed10:00 AM - 5:00 PM
Thu10:00 AM - 5:00 PM
Fri10:00 AM - 2:00 PM
SatClosed
SunClosed
Plus

A Matter of Fax Complaints & Reviews

A Matter of Fax / Liar company

De
Feb 21, 2017

I had a terrible experience with A Matter of Fax and I need help to get my money back. These people are terrible, they scammed me and stole my money. I bought a printer from them and they charged me twice for shipping and when I tried to contact them they didn't reply. Two weeks later...

A Matter of Fax / Xerox Printer Cartridge Order

Wi
Mar 24, 2016

We placed an order with them via their Web site - for replacement Cartridges for a Zerox Copier - they said they were available and would ship in the next few days. Never received a shipment confirmation, started attempting to contact them. Never get through to anyone at any of their phone...

A Matter of Fax / Never received my printer

Mb

On May 17 I ordered a printer from A Matter of Fax and as of June 26th I still haven't received the printer. I have called several times requesting ETA and each time I was told a different lie. I was told once it was currently being shipped, it never came, I was told again it wa...

A Matter of Fax / Charge different amount than listed. Sells generic versions, not name brands, lists item as OEM.

Ma

They do not sell branded products. You will only receive a very cheap knock-off version, even though they list the name brand item in their catalog. Ordered a Samsung brand cartridge printer pack. They charged my credit card for an amount $20 higher than price listed. Have contacted them...

A Matter of Fax / Customer Service

Pa

I made an online purchase if $3900 for a printer. THe printer nevere arrived adn I did not get a straight answer for a number fo weeks until they finally admitted it was backordered and did not know when it would come in. In the meantime they shippoed me a 6 ft. cable and used that a...

Amatteroffax.com / Amatteroffax has got to be one of worst companies doing business online to this day

So

Amatteroffax has got to be one of worst companies doing business online to this day. While they did fulfill on online order, it was returned under a 90 day warranty. They have the product for which I paid (based upon UPS tracking) and I can not get any information regarding the RMA. They...

A Matter of Fax / Poor Customer Service

Ph

Amatteroffax has got to be one of worst companies doing business online to this day. While they did fulfill on online order, it was returned under a 90 day warranty. They have the product for which I paid (based upon UPS tracking) and I can not get any information regarding the RMA. They...

A Matter of Fax / Product and shipping

Fr

I ordered an HP printer cartridge and wanted a genuine HP product. When it arrived, it turned out to be an off brand equivalent. Reviewing the website page from which I ordered, it pictured a genuine HP cartridge, but in fine print beneath, it indicated the product was not actually an HP...

Matter Of Fax / printer cartridge and drum look recyled

Ma

I ordered a new Brother drum and Brother cartridge on line from A Matter of Fax. When I opened the box of each, both Brother outer boxes were frayed, had been taped many times and had writing on them--they looked old. the instructions for the cartridges may not have been Brother...

Amatteroffax.com / Rip off

Fr

I CAN'T BELIEVE THIS COMPANY. We ordered school supplies for my daughter moving off to college and paid amatteroffax.com over $400. We never received the order. Contacted their customer service and then they denied the order was ever placed AFTER I SENT PROOF THAT THEY WITHDREW FUNDS FROM...

A Matter of Fax / Bad service

Ja

The Sony DVD player box arrived with a 1 inch diameter hole in it. Fortunately the unit was untouched and works perfectly. Great prices! Thanks, keep it up!