Verizon Fios / awful cusomer service, awful tech support
Oh my God!
I can't even begin to describe how frustrating it is dealing with the Verizon FIOS people. We had switched our home phone, internet and TV to these clowns.
For 2 weeks now they have unable and perhaps unwilling to solve a huge problem with their DVR box... So we are left without complete tv availability for 2 WEEKS. I have had techs to the house 3 TIMES & of course you have to wait for 4-5 hour windows for them to arrive. I have spent upwards of 8 hours on the phone with them in just this two week period!!! You can never get though to anyone who has any authority...just scripted customer service reps. Now today there email servers are down. Stay FAr Away From Verizon FIOS!!!
Oh, by the way, for all this trouble Verizon has not offered any compensation!
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