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Verizon / horrible customer service!

1 United States

Recently, I noticed my internet bill being higher than usual. Somehow upgrades were added to the account. Ok. I can understand that things happen, maybe I added something or my son did, but try to get it rectified. Have you called the service numbers given lately? Do you connect with anyone in the United States? The answer is no. And these "experts" never have the right answer and when they get confused they send you to a "supervisor" that NEVER answers the phone. Their customer service stinks. I can't believe this company is still in business. If everyone cancelled them they would answer the phone. That's what you get for $ 2.00 per hour. Cancel them!!!

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