US Bankcustomer service

Review updated:

I was told that bank check I ordered 5/4 would be sent the next day and arrive at destination at 3 business days. Did not arrive as scheduled. Called customer service, given wrong information, asked for customer service manager. Check did not arrive 1 day after it was supposed to.See Top 10 Worst Companies in Portland, CTThe rep I spoke to Casey Haas at [protected] was to call me back but did not though I stressed the importance of hearing back today. Have left 2 messages on her voice mail but now after nearly 8 hours no reply and her message said she was there. Worst customer care I have ever known from a bank.

May 10, 2017
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