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ACFCU

www.acfcu.org

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ACFCU Complaints 1

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Verified customer This complaint was posted by a verified customer. Learn more

ACFCU The main branch refused to comply with my requests to access financial information backed by court-served documents pending in divorce and

The main branch refused to comply with my requests to access financial information backed by court-served documents pending in divorce and removed me from a joint account. They have further denied me access and documentation to my credit history, account history, payment and income history, bill pay for creditor information and payment tracking, loan history, and all financial information.

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Cindy Bagwell
US
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Aug 03, 2023 8:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have called the number for ACFCU for 3 solid days all day long. No one answers no one comes to the phone. I have held several times for more than 20 minutes each time. WHAT IS GOING ON? I NEED TO SPEAK TO SOMEONE ABOUT MY AUTO LOAN IMMEDIATELY

Is ACFCU Legit?

ACFCU earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds ACFCU to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, ACFCU is known for their high standards and safety. If you're thinking about dealing with ACFCU, it's wise to check how they handle complaints.

We found clear and detailed contact information for ACFCU. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

ACFCU has registered the domain name for acfcu.org for more than one year, which may indicate stability and longevity.

Acfcu.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Acfcu.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Acfcu.org you are considering visiting, which is associated with ACFCU, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for ACFCU have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • Acfcu.org has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The acfcu.org may offer a niche product or service that is only of interest to a smaller audience.
  • ACFCU protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • ACFCU appears to provide lending services or information on their website. It is important to be cautious when using lending websites, as scams and fraudulent activities are common in the financial sector. To protect yourself, it is important to carefully review the terms and conditions of any loans or financing products, to only work with reputable lenders, and to avoid sharing sensitive personal information with any suspicious websites.

Overview of ACFCU complaint handling

ACFCU reviews first appeared on Complaints Board on Jun 27, 2023. The latest review The main branch refused to comply with my requests to access financial information backed by court-served documents pending in divorce and was posted on Jun 27, 2023. ACFCU has an average consumer rating of 1 stars from 1 reviews. ACFCU has resolved 0 complaints.
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