US Bank

My mortgage with us bank #[protected] began 06/2014 with includes monthly escrow payments. Im a senior citizen with multiple underlying medical conditions including major surgeries forcing me on approved medical of absence without pay from 04/2022 to early retirement 06/30/2023. However, 06/2023 i made an additional escrow payment $800.00 by telephone i directly formally requested that payment to be exclusively or only used for additional escrow 2024. Due to rising cost for escrow expenses since 2014 annually that increase or escrow shortage never been more than $700.00 annually divided by 12 months why I paid $800.00. However, I called us bank 12/01/2023 and learned escrow shortage 2024 was raised such deficit from 2023 monthly payments $979.42 to $1,204.35. That's an increase of $224.93 monthly multiple that times 12 months bout additional $2,900.00 annually. why? how come? WOW. NO explanation was provided.

There are no escrow expenditures that supports such monthly and/or annually 2024 escrow shortage increase. All 2023 monthy mortgage which includes escrow account are current. help. help. help me.

11/30/2023 10:00 am

Received a call from US Bank customer authentication stating that they were closing out my business cards along with my personal credit card.

I asked to speak to a manager and after a 25 minute wait, a manager by the name of Pat who would not give me his last name was very rude and condescending.

I have been a US Bank customer since 2015 and have never been treated with such disrespect.

I opened an account with US bank. I then received a letter from the regulatory research dept. at US informing of a problem with my name/ssn combination. Enclosed was a substitute W-9 form advising if US bank did not receive the requested info from me within 30 days they would begin deducting 24% backup withholding from my survivor pension. I did not comply. They sent products with an alias name on them. Credit view status unidentifiable. Especially made debit card deductions of 10$ per ATM transaction, miss printed checks could not use the product due to alias. Posting credit card payments late. Leaving payment in account after supposed withdrawal to hold for merchant then suddenly deducting payment days later from posting available balance. Dual checking account to incur double negative account status for the purpose of negative credit reporting. Refusal to except bill pay check to cure negative balance. Check never cashed payment stopped. Rude CSR service on scheduled appointment to discuss issues with debit cards, checks and over all online banking service. Kicked off site in the middle of transactions.

The bank has caused me extreme stress and is planning on causing more to report and stress credit worthiness. Constant credit checks and false reporting with credit file security freezes and fraud alerts in place for over 6 months.

I opened a Silver Business Account for a small business I have. I selected US Bank because they were a large company offering a $500 bonus.

Starting the account was very difficult. US Bank seemed to struggle with the simple stuff. I was told that they could not open an account for me because I live in a state where there are no US Bank branch offices. After a week, I was contacted by US Bank and told that they would be able to open the account. I explained the reason for selecting them and stated that the $500 bonus was a large factor in my decision. After 60 day period, my bonus never arrived. I called several times to resolve an d finally was told that the promotion ended before I started the account. I have screenshots where they still advertised the promotion 2 weeks into the month after they said it ended. They still don’t have my name correct but I’m canceling the account so it doesn’t matter.

I tried to deposit a $114,000 check (From an attorney trust account) into my checking account. This was from a personal injury settlement & I spoke to a customer service agent and a person at the branch and they said there was nothing that could be done. I had asked the branch to contact the bank of the attorney & they said they would not do that and that I would have to "Wait a little bit longer". While I understand there is a policy in place, the US Bank employees were not willing to help at all. I suggested that they contact the attorney's bank & they would not do it, As a client of this bank for over 30 years to be treated this was is unacceptable & something that US Bank should be embarrased of. Once these funds are available, I will be closing all accounts with this bank as they would not even attempt to help me, the client, and that is 100 percent unacceptable.

Hello,

I was not able to renew CD yesterday, so it renewed automatically at a rate of only .05% for a 6 months term.

US Bank refused to do anything to adjust the rate or term. So I had to close the account.

When I closed the account today i was charged 1% of the deposited amount or $250.

This amount is excessive and usury, even though the money is my own.

I wanted to report the deceptive, unconventional and usury behavior of this Bank.

John Schmidt

[protected]@yahoo.com

[protected]

My name is Howard Langley. My wife and I have had an account with US Bank for over ten years now. ONCE AGAIN, today my hard earned paycheck went into my account, and before we know it , we have $150 in overdraft fees. Clearly something that could have been avoided with a simple decline or heads up from our bank. OR just charge one overdraft fee, and decline the rest. But apparently US Bank is happier stealing my money than being a reliable, family trusted bank. This has happened before and we have been incredibly patient. This time however is too much. My family is on too tight of a budget to deal with these shady dealings from, what should be , a bank we can trust and mean back on. In my line of work, I have plenty of younger people setting up direct deposit accounts and needing to know a good Nanak to set up an account with. I’m not really sure where to point them anymore, but I will make sure I tell them us bank would be a mistake.

Do better US Bank

Yes I had open up a Checking/Savings, account in [protected]. Now unaware to me, the branches opened up 3 more of each and no one claims too be able too find those accounts. But in 2021-22, during Arbriation US BANK, Attorney claims I had

1. Checking

2. Secondary

3. Auto loan only.

Inside of groceries store on Foothill and Euclid in Upland, Ca.

Several months ago, I resigned from US Bank. I had a 401k. I contacted employee's customer service about this issue because I was concerned about fees taking my small balance and putting it in the negative, and they stated that since I had only worked there for two weeks and had about 8 dollars in my 401k, it would automatically be dissolved and the funds transferred to me in a check.

However, I just received a 401k statement that clearly shows that this 401k was not dissolved. As I expected, you decided to charge quarterly fees as well.

I opened a business checking account recently. Trying to fund the acct via online transfer etc. However, in order to do so I need to complete a Funding Form. I called asking for an account no to transfer the funds. But was told that account no can't be given over the phone. So I sent in the money using the Application ID as instructed. I have not been able to talk to a customer service agent regarding funding the checking acct since I am not given an account no. This is the worst customer service and bank I have come across. Most banks would provide acct no instantly. But with this bank you need to fund the acct virtually first in order for the bank to provide you with an acct no. Long wait times on the phone. When I got hold of the banker, the line was cut. Terrible.

ATTN: Credit Department

I applied for a US Bank credit card on September 7, 2023.

REF: [protected]

Regardless of why my consumer credit application was denied, it is a violation of the Equal Credit Opportunity and Consumer Credit Protection Acts.

Denying me my right to credit and access to my securities is Fraud!

Since my application has been denied please retract my application collateral security.

Signed Mathew Christopher Carter

Authorized Representative for the all-caps estate MATHEW CARTER

I just called US Bank and redeemed 2 CD's several months early. The penalty they charged was 3% of the CD amount!

These CD's were only earning .0015%, which on a $40,000 CD would be only $60 per year before compounding. I was charged $1,266.31 in penalties!

Most banks charge you several months interest as a penalty but do not take any of the original principal,

This is outrageous - at most I should have been charged maybe $200 or less.