Toyota Innova 2.0G (A) / engine sound rough & squeking sound

NO.2, PERSIARAN RAJA MUDA, SEKSYEN 15, 40200 SHAH ALAM,, Petaling Jaya, Malaysia Review updated:
Contact information:
Phone: 03-5123 6688

I have purchase a Toyota Innova 2.0G (A) in April 2010. We encountered problem of engine sound noise very rough and even have squeaking noise sound. We have complaining this since the beginning for each of periodic service. They told us is the braking sound and even free change for us the brake pad. At last despite many times of complaints, they even carried the engine compression test and so called clean up for us. But and yet this problem getting worst day to day. Today 25/2/13, I sent my car for service at service centre located at Jalan 19/1. I brought up the same issue to them and request to check. The feedback is I need to change the exhaust which estimated cost for RM8484.60. I felt unhappy of this and i doubt this problem will be happened in one day. My car is less than 4 years old and I need paid such a big amount for this. I have raised complain again with Toyota malaysia office and at the same time I have raised the complain to online head office. I will not letting this like if they unable to provide me a satisfactory solution for this issue. I have been suffered enough for this problem. I have completely lost confident with Toyota brand of car. Kindly advise the necessary.

Feb 25, 2014
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  • Bk
      31st of Mar, 2014

    Toyota Plaza Auto Mall fixed my car 8 months ago. I had surgery and didn't drive for 3 months. Driving the car in February the car died out. Toyota in bay ridge has my car there for 2 months and said that plaza auto mall didn't fix it right. Now nobody wants to take responsibility to fix it. I have no car to get to the dr's and therapy and they even threaten me from bay ridge toyota

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