ABC MotorCredit
reviews and complaints

was great! I love the entire process. I now have a reliable vehicle for my family.

hooked me up I love this place I cant believe I'm leaving with a vehicle thanks

was friendly and helpful! She walked us through the entire process with ease and has two new happy customers!

I really enjoy seeing all the happy faces in there. *** is the best she said she will help me and she did. Thank you *** I am so glad to know you bless you.

I really enjoyed meeting *** from the phone to the first meet and greet.. Very professional and was straight to the point. But most of all I loved his personality.

was amazing and did an excellent job in helping me get my new (to me!) 2012 Kia Sorrento. The process was smooth and didn't take up my entire day. Highly recommended...ask for Deb!

was awesome today! She told me it'd be the easiest thing I did today && she was right! Thank you so much *** for helping me get back on the road independently! I appreciate the time took to help me!

gave me hope. My pride was damaged and I frowned our whole entire interaction. But he was able to help me and get me back on the road. I walked in literally. And drove away. ***l rocks. Thanks hunny!

My payment went from $402 a month to $414 a month then finally a day later once i had my vehicle had to meet the salesman to resign new papers for $486 a month. Do they really know what they are doing or is it all a sham?!

Everyone here is amazing! Words really can't express how appreciative I am of EVERYONE who had a part in helping me get a car. Nichole went above & BEYOND to help me roll off the lot. I'm very satisfied with everything & I WILL be recommending this place to everyone I know.

My Experience with ABC motor was the best Ive ever had with any car dealership in all my years to come. A special thank you goes out to the great *** of ABC motors on Tallmadge ave. Without her above and beyond ambition and determination. I would not be driving my new Kia Sorento. *** instantly greeted me with strong powerful energy and enthusiasm and made me feel comfortable immediately. Her confidence was enough to give me hope,*** really came through for me and I recommend her services to all those looking for a vehicle. Thank

I had submitted an application online and they let me know I was approved. I was working with ***, she is incredible. I wasn't quite sure if I wanted to commit yet so I was just looking around at vehicles. *** tried being super helpful as well as two other employees here. However when I decided that I'd like to wait at least a week before purchasing her manager Al began criticizing me, telling me I just came in and wasted everyone's time, he was yelling at me, I was treated very poorly, with everything I've been going through with my four month old being hospitalized I didn't nor does anyone else deserve to be humiliated like that.

I thought I was getting a nice vehicle from ABC but apparently not, a month later the engine light comes on and the vehicle begins to hesitate. I immediately call ABC, who instructed me to call the Warranty Company. And I did. I was told to take the vehicle to the Superior Auto Shop, and I did. I vehicle was kept and ran tests. Superior Auto told me, it isn't skipping. A day later I was called to pick vehicle up. A couple of days later, same problem; engine light back on and vehicle is hesitating. Again I called the Warranty Company and was told to take it back to Superior Auto Shop, I did again. Vehicle was kept and more test ran, one outcome was we put a new gas cap on and the vehicle was skipping per Superior Auto Shop. I was called, the vehicle is ready. Same problem a couple of days later, engine light on, vehicle hesitating. And my $240.38 car payment every two weeks was never late. All I asked for was a properly ran vehicle. I called ABC and asked if I could get another vehicle and I was told NO. What am I paying for a non properly working vehicle which is my means of getting to work. If I can't get to work, I don't make a pay check. If I don't make a pay check ABC can't get paid. If ABC doesn't get paid my check is garnished. All I asked was to get properly ran vehicle from day 1 and I have gotten no where. Now the vehicle is not driveable at all, I called Warranty Company and was instructed to send to W150 Repair shop. Guess what the problem isn't covered by Warranty and I have to pay $481. 00 plus $240.38 car note. This is Ridiculous. ABC needs to reprimanded for selling no properly ran vehicles.

Purchased a vehicle through ABC Motor Credit they deal with devious Financial in house and DBS Financial will not return my phone calls when it has come to the defective car that they sold me and I have been unable to drive the car it's been in the shop cars been messed up less than 24 hours after I purchased it when dealing with lease a company which is a third party that they deal tell the mechanic to reset the computer on my car instead of actually fixing the codes that he got when he hooked it up to the scanner he had just take a week to fix all the other things that were wrong with my car that I was told got inspected by ABC Motors what the filter had full Leafs in it and it was Pitch Black there's no way this car got inspected before I purchase it off of a lot for almost $14,000 and it had nothing but problems with it less than 24 hours after purchasing it and it's been in the shop for going to go back to a shop for almost 2 weeks and it's still not fixed

My name is *** and I purchased a 2011 *** Malibu from *** credit in *** on June 22nd. When I purchased this vehicle important information about the vehicle was left out. This vehicle has been in a accident, my bumper is completely flushed on the left side and I have not been in any accidents. My contract was not explain to me at all. I tried putting more money down on my car but The gentleman who took care of me kept insisting I only put $700 down. My payments are $236 every two weeks, in total cost my car is *** and it had over *** miles on it at the time. I have tried calling numerous amount of times and I get put on hold or they are not answering but the one time I did get in contact of them they told me I can surrender my contract my credit will go down drastically and they will sell the car in a auction and I will have to pay the difference and they will garnish my paychecks and take 25% to make up for the car loan

I purchased my car from ABC Motor Credit in Akron on August 10. On October 2, the check engine light came on. On October 5, Lisa Warranty, the Warranty provider for ABC Motor Credit scheduled me to go in to one of their shops on October 6 at 9 am to have it repaired. At around 10 am, the shop called me to tell me the problem is the Thermostat and housing had to be replaced, and the costs is $289, and Lisa Warranty will not cover it. The car isn't even 2 months old, and the thermostat went bad, and they would not cover the costs. I have not only made my payments on time, I am over one month ahead of schedule on my payments, and they can not cover the costs of a part that should NEVER go bad in ANY automobile that has just been purchased, especially when said part had to be repaired to pass echeck which ABC Motor credit stated verbally to meit would repair anything that would cause the car to not pass echeck. I tried talking with the company 'Lisa Warranty' which is owned by ABC Motor Credit, and the lady told me "I should have read my paperwork better" and she didn't care if I took it to the complaintsboard.com.

I was financed for a car on 06/12. 6 days after getting the car it would not start. I went to the dealership for assistance and was greeted with a nasty attitude from the manager. He told me to contact there warranty department. I called the warranty department and was also greeted with a nasty attitude. The warranty company also told me they do not cover tow service. I then explained that I just got the car 6 days ago and should not have to pay for a tow. After going back and fourth with him he finally told me he would cover the tow cost. Once the tow truck arrived the tower tried to jump the car. The car would not start. The tower explained to me that the problem was not the starter, alternator or battery. H e had never seen anything like the problem I was having. He then towed the car to the preferred auto shop that the warranty company works with. I then contacted the dealership again to let them know that I would like to end my contract. They told me that I am stuck with the car and they would not end it. I explained to them that there was \some discrepancies with my paperwork and the numbers were incorrect and they told me I still have to pay. This company is absolutely horrible. How do they expect for me to pay for a car that I can't even drive. On top of all of this the paperwork is not correct and the person that got me into the car did some very illegal things with my paperwork to get me financed. I was told to call me landlord and tell him when someone calls from there company to verify my living situation to tell them that I pay no rent and that I have lived there for 4 years. I moved in my current place Feb 2019 (no where near for years). This company will be hearing from my attorneys.