TJ Maxx / terrible costumer service!
I was disgusted! A few days ago I was returning some items for my mother. She handed me the items and the receipt, and I went on my way to return it. I was just the messenger for her and didn't know nor care about the items or when they were bought or what they were, etc. I stood in line and when the woman finished with the costumer in front of me, i walked up to the counter. she didnt look at me or acknowledge my presence, so i waited. without looking up after a few minutes, she said "Go ahead!" Um, excuse me? I pulled out my items and handed her the receipt. She stocked her leg up in front of her, started chomping her gum and reviewing the receipt (like a true professional... not!). after a few minutes she looked at me and said "This time ill give it to you, but it is past the deadline and that is completely REDICULOUS" she shoved the receipt in my face and showed me the deadline, THEN took a pen, circled it, and shoved it in my face again (in case i was completely blind the first time??). i said ok calmly, because it was NOT my receipt, i had no idea, and was not in the mood to deal with her rudeness. she kept going on about how now shes going to have to go out of her way to make extra markdowns because of careless costumers, blah blah blah. get over yourself, hotshot, and learn how to talk to costumers! A simple respectful explanation about how its past 30 days and too late to return it would have been fine! I left completely angered and embarrased. but I was in a rush and did not have time to speak to her manager. What an old hog, I remember her name and hope to return and tell her what a disgusting employee she is.
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