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Time Warner / hidden charges on their &one rate& international plan

1 United States

Time Warner digital phone offers a new "One rate" plan for international calls- $19.99 a month for 1000 minutes- sounds great, right? BUT for calls to cell phones, the rate is 27 cents a minutes. But here is the real kicker- if you use that phone line to access a calling card to call a cell phone at a decent rate, Time Warner somehow "taps into" that call, even though you are calling a local number to get access to that calling card system AND THEY CHARGE YOU FOR THAT CALL AT THEIR PRICE!! THAT MEANS YOU ARE CHARGED TWICE- BY THE CALLING CARD COMPANY AS WELL AT THE TIME WARNER RATE OF 27 CENTS A MINUTE! They justify this by saying "You agreed we were your long distance carrier" and they ignore the fact you called a local access number to get out of their dsystem into another system. Anyone who has been scammed by this practice should contact the National Consumer League and info them about your experience. DO NOT USE TIME WARNER TO ACCESS CALLING CARDS!!

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