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The Brick / here's what to do to file a complaint against the brick

1 Canada Review updated:

The Brick will ignore your complaints unless you do one of the following. File your complaints so that it ACTUALLY matters:

1. File a complaint with the Canadian Consumer Protection Branch (http://www.gov.on.ca/mgs/en/ConsProt/STEL02_168949.html)

2. File a complinat with the Better Business Bureau
(http://www.ccbbb.ca/). There's a 'complain' option at the top of the page

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Comments

  • Di
      30th of Apr, 2009
    0 Votes

    FYI
    For anyone purchasing from THE BRICK who does not receive promised delivery dates, you may CANCEL agreement as follows:

    If the supplier does not make delivery within 30 days after the delivery date specified in this agreement or if the supplier does not begin performance of his, her or its obligations within 30 days after the commencement date specified in this agreement, you may cancel this agreement at any time before delivery or commencement of performance. You lose the right to cancel if, after the 30-day period has expired, you agree to accept delivery or authorize commencement of performance.

    If the delivery date or commencement date is not specified in this agreement and the supplier does not deliver or commence performance within 30 days after the date this agreement is entered into, you may cancel this agreement at any time before delivery or commencement of performance. You lose the right to cancel if, after the 30-day period has expired, you agree to accept delivery or authorize commencement of performance.

    We do not have a delivery issue but many other issues, so we will NEVER purchase from THE BRICK ...

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