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Akhona Furnishers Customer Service Phone, Email, Contacts

Akhona Furnishers
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www.akhonafurn.co.za

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1.0 11 Complaints
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Akhona Furnishers Complaints 11

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P
9:55 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am deeply disgusted & sadden by the product quality I received. Me & my partner bought a double bed from Akhona in Alberton city along with other furniture that amounted to a purchase of a r10 000 cash sale on the 22 July 2022 .Then goods were delivered I immediately saw that the couches were lumpy & I phoned them to advise them that this is not what I...

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M
5:53 pm EST

Akhona Furnishers Service

I bought a queen bed at Akhona furniture at kempton park in December. I also paid for the delivery but I never received the bed. I went back as I was disappointed to fill for the refund but the lady who was working at the till point was very rude and she told me I will never get my money back. I asked to speak to her superior as she was very rude to me she told me she is the boss and there is no one I can speak to but her only. I didn't get my refund nor the bed. M sitting at home with just a till slip

Desired outcome: Please refund

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F
9:13 am EST

Akhona Furnishers I need a refund for my for my laybye

I made a laybye at Akhona furnishers at Bree street and when I made the laybye I was never made aware that you do not get a refund back, they took my money.

when I went to cancel the laybye the owner of the store chased me out and told me I'll never get my money bad and he was extremely rude to me. All I need is my money back I did not sign any contract with them so I know I am entitled to get my money back.

I will log a case with the consumer goods and services ombudsman if they think I'll will steal my money just like that.

Desired outcome: I want my refund back.

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Is Akhona Furnishers Legit?

Akhona Furnishers earns a trustworthiness rating of 78%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests Akhona Furnishers is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with Akhona Furnishers, take the time to review customer feedback and the approach to resolving complaints.

We found clear and detailed contact information for Akhona Furnishers. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Akhonafurn.co.za has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Akhonafurn.co.za has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Akhona Furnishers's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • Akhonafurn.co.za has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The akhonafurn.co.za may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Akhona Furnishers. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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M
4:54 pm EDT

Akhona Furnishers Diana 2 Seater Couch

I Bought My Couch 30 June 2022 At Akhona Furnitures Bree1 At 214 Bree Street Johannesburg 2001

And When I Was Removing The Plastics That Came Covering It I Saw A Whole On It I Want To Know What Must Happened Now?

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K
7:25 am EDT

Akhona Furnishers Payment not received

I bought cupboard and three door wardrobe. My items were not delivered. Now I am filling for refund and I've been waiting for 3 hours. No one is care enough to assist. Akhona Furniture in Kempton Park treat their customers horrible and their boss is very rude.

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M
10:44 am EDT

Akhona Furnishers We bought a bed , head board and pedals tiles not in good condition

We bought a bed, head board and pedals til all came with damages, the bed we slept on it a week already the based was a messed up

We went there more than 4 times, they say we will send somebody it's months still no one was sent.

Their furniture is not good and they don't follow up on customer complaints

Akhona Furniture's is the scamming people

Desired outcome: We want them to give us quality goods or our money back

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5:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Akhona Furnishers Three piece lounge suite

Good day on the o5 of September 2020 we bought a lounge suite from Akhona in Market Street jhb cbd. A month later the 1 seaterssstarted having holes in them in the middle as if there wasn't enough sponge inside them. It hasn't even been 3 months and they look old.

I'm not happy at all because I bought them cash, I expect good quality for my money.

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4:37 pm EDT

Akhona Furnishers Beds

I bought two beds last year August I was excited and everything my son was two at the time and daughter six started itching I couldn't understand because i always clean and was my bedding we never had itching problem I started feeling things crawling on me till one night to my surprise I caught this small thing filled with blood I jumped up inspected my bed and decided I'll investigate the next day next day came I was all over the beds checking till I found a nest of bed bugs small eggs and big bed bugs I even had to Google those things because I didn't know those things my flat got infested with bedbugs and i m sleeping on the floor with my kids had to throw those beds away I'm ashamed to invite people to my place I dnt have money to buy other beds still every night these things come and bite us

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3:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

So I bought four products from the store on Black Friday 29/11/2019 and was told that the guys who will come assemble my furniture for free will come on a sunday. I called the store several times on the sunday and till now, my calls are not being answered. there is no communication from the store manager keeping me on the loop and I find this rather unprofessional.

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3:58 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Akhona Furnishers pathetic services really

bought a red couch from the Bree akhona furnisher store and confirmed with them if they have it in red and they said yes and the sais they deliver same day but they cannot that time because it was after raining and we got there at 5 late, they then promised to deliver late the next day which was yesterday, waited waited and waited and they did not deliver, when calling today I get told they do not have that color in stork, mind you we already paid and it was confirmed that they had now they no longer have, and they saying I need to use my petrol again and go from Florida for Joburg CBD to get my money .please tell me how is that fair after waiting my time they must waste my petrol aswell.

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Update by Zandiswa
Dec 20, 2018 4:05 am EST

bought a red couch from the Bree akhona furnisher store and confirmed with them if they have it in red and they said yes and the said they deliver same day but they could not that time because it was raining and we got there at 5 late, they then promised to deliver late the next day which was yesterday, waited waited and waited and they did not deliver, when calling today I get told they said they do not have that color in stork, mind you we already paid and it was confirmed that they had now they no longer have, and they saying I need to use my petrol again and go from Florida for Joburg CBD to get my money .please tell me what is that called after wasting my time they must waste my petrol aswell

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3:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Akhona Furnishers No refund for undelivered Goods

Bought a wardrobe from Akhona Furnitures in Elloff Street using my debit card I was suppose to collect it at their warehouse but unfortunately i misplaced the receipt. When I went to them they indicated that they cannot help me without the receipt I explained to them that I used my card to pay for it and I have proof that I bought it but they insisted that they cannot help me without it. Now I really don't know what to do please help.

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Akhona Furnishers Reviews 0

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Overview of Akhona Furnishers complaint handling

Akhona Furnishers reviews first appeared on Complaints Board on Feb 7, 2012. The latest review Double bed was posted on Oct 23, 2023. Akhona Furnishers has an average consumer rating of 1 stars from 11 reviews. Akhona Furnishers has resolved 0 complaints.
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  1. Akhona Furnishers Contacts

  2. Akhona Furnishers phone numbers
    +27 113 330 635
    +27 113 330 635
    Click up if you have successfully reached Akhona Furnishers by calling +27 113 330 635 phone number 0 0 users reported that they have successfully reached Akhona Furnishers by calling +27 113 330 635 phone number Click down if you have unsuccessfully reached Akhona Furnishers by calling +27 113 330 635 phone number 0 0 users reported that they have UNsuccessfully reached Akhona Furnishers by calling +27 113 330 635 phone number
  3. Akhona Furnishers emails
  4. Akhona Furnishers address
    81 Market Street, Johannesburg, 2001, South Africa
  5. Akhona Furnishers social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Akhona Furnishers Category
Akhona Furnishers is ranked 289 among 371 companies in the Furniture Stores category

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