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Telus Communications / telus mobility account

1 Fort Assiniboine, Alberta, Canada

I had a bill off $1000- I was dissconected than I paid in full a week later my bill was $500 I called there was no explanation than my bill went up t0 800 I paid what i could I called made payment arrangements 3 starting friday the 27th I recieved a text on july 18th sayingv my nbill was 1000 so I was confused than on the 26th I recieved a call from collections saying they are now taking over my account even though I had arrangements with telus. So I called them back and they appoligized and said there is nothing they can do as my accounts been closed with them. They also said my call logs are unavailable i am so angered about this ive been with telus 16 years and this is how i am treated. I do have messages and emails from them proving this stuff

Jul 28, 2018

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