Telkom SA SOC / telkom complaint
Referring to my previous (See underneath) mail and many other phone calls and disputes requests since 15 aug 2016 (Now already 4 months ago) , I would like to express my absolute disappointment in telkom's corrupt and unprofessional ways of doing things.
Up to this point I do not get any reply or response from telkom to inform me that my disputes are being handled or even my request for cancellation is receiving some kind of attention. Is there at least anybody with some decency to inform me what is being done.
I've being billed incorrectly.
Wrong contracts have being issued.
I've been forced to pay wrong amount bills for my line to be reconnected.
I've been promised that dispute will be resolved within a specific period – not done yet.
I've been promised that someone will come back to me.
Someone issued a cancelation on the wrong contract which was not my fault, leaving me to pay penalties.
I've then asked for cancelation request – up to now no response or communication received.
It seems like the largest telecommunication company does not know how to communicate.
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