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Telkom SA SOC / line cancellation

1 South Africa

I moved homes in September 2018, but before the move was completed, I requested my telkom services to be cancelled (both phone line and adsl service). This request was done on August 27th 2018. Since then I have been billed every month for a service that I am no longer using. I've tried countless times to resubmit the cancellation via their account portal, however this would not allow a duplicate cancellation. They do not respond to emails, the online chat does not work, the guys in theirs stores are unable to assist and you wait for a long ass time on the phone hoping to get through to a consultant. I've ran out of options to take to get this cancellation done and cant afford to pay for something that I am no longer using

Feb 4, 2019

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