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Taco Bell / rude customer service

1 Toms River, NJ, United States

Tonight 10-14-18 at approximately 8pm I went to Tacobell at 1402 Rt 37 in Toms River, NJ. I wanted to order a Cantina Bowl not knowing that it is now called a Powerbowl because it is not displayed as such on the drive thru menu. As I proceeded to order, the man at the drive thru, Frank said "uh, what do you want?" I then said "may I please have a steak cantina bowl?" I then heard him along with the other workers laughing at my accent in the background. As I became irate, I went to the drive thru window, a young girl presumably black came to the window and I went on to ask what was so funny and she said "what, we ain't laughing". I then said "instead of laughing why don't you do your work"? She then said, " Whatever, why don't you mind your damn business?"

Oct 14, 2018

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