Subway
Reviews and Complaints

It's "while supplies last" and "restrictions may apply." I looked in up on their site under "legal".

Try this site - it works better.
indiaconsumerforum.org

I just wonder why it is when you order a basic sandwich at Subway, a normal slice of cheese is tossed on at no extra charge. However when I say "no cheese", I don't get a discount. Then I watch my friend behind me order "extra cheese", and they get charged extra for the cheese I should have received free. I bet Subway has some interesting tax return statements.

if you paid $6.48 for a sub at subway you probably got extra cheese or bacon. plus the tax you ###.

I totally agree with some of the complaining points! But, like many have posted, this person sounds unglued! There is nothing more annoying than trying to wait on someone who has a phone PLUGGED INTO THEIR EAR! It's beyond rude. Perhaps a good response would be, take your time, I will wait on the next customer, let them stand with their phone glued to their ear wondering why they aren't being waited on!

Too many times I've been in a Grocery check out with the person in front of me having a PHONE PLUGGED INTO THEIR HEAD, and the poor cashier is trying to get their attention. At this point, I would love to see the customers groceries put aside, and tell her there is a long line, and when she is ready, she can go to the end of the line!

But, unfortunately there are too many obnoxious rude customers who never learned common courtesy, but at the same time, the job requires much patience, and if your one who lacks patience, working @ a SUBWAY is not the place for you. I find many Subways are owned by Foreigners who's English leaves much to be desired, along with their communication skills, which can be frustrating. Technology has created some serious problems, but guidelines have to be enacted for everyone.

This is why I get so angry, because its fools like this that make all subways look bad...if this way my employee i would not only have her fired she would be charged with harassment of customers

you would be fired in 5 seconds, i cannot believe you just posted this, someone should put a pic of you on a store front that says " please do not hire this lazy, disrespectful, stupid and yet ignorant fool"...amazing...no class just stupidity

Explain the guidelines so your customers know what they are paying for, you get a six inch with 1/2 tablespoon of meat and you gonna tell me 2 of those going to fill footlong? I believe workers be taken food home

I'm paying 8 dollars for a sub I can ask for it anyway I want..customer always right...So can you please hurry up some of you are slow as molasses

I just wanted soup. Usually subway workers are full of anger but damn give me a broccoli and cheddar. Sorry you're so unstable and hate your job. Get s new job. Maybe something without humans. Omg. What a [censor]. I'm sure when you run out of soup at noon..no more is made

These ### tbat work at subway especially at fallriver ave in seekonk need to put Thier weed pipe away until they get out of work and stop making a fool out of their selfs.do u not hear how stupid and low life u all sound. Quit ur jobs and get a job at ur local bar thats the BEST PLACE for ur weed head dumm ### lmfO
Ur all a joke all u workers from subway.

I went there [protected]. I gave the cashier $27 dollars for a $16 order. I waited to see what the cashier would do. She just gave me the cent change and the receipt. I told her she gave me the wrong change. She asked to see my receipt and kept it. Just gave me $5 back. Now I have no receipt to prove she scammed me. This is poor business. Bad people. I told her I would report her and she proceeded to call the police to defend her scam. I just walked out of the restaurant. Subway Store number #72.

Ashley was quite rude. She got in a yelling fight with the lady in front of me because she would not toast the lady's sandwich twice. It was 5/26/16 at 1:24 pm. It was completely rude and useless to get in a fight like that. All you had to do, Ashley, was toast it again you big baby.

She was rude an annoying. She is never nice when I come in. Always with an attitude.

Did you not watch her put the salt and pepper on? You should have told them it was too much.

THE SUBWAY RIPOFF - Funny how Subway advertised the $5 footlong sandwich which included ANY sub on the menu, but once allegations were made regarding the actual size of their footlongs measuring only 11 inches they modified their advertising to exclude this language, promised their subs would in fact measure 12 inches AND more importantly they increased the price of ALL their sandwiches! The bottom line here, the executives clearly knew making their sandwiches 1 inch short would save them an average of .40 cents per sandwich and when they were called on that fact is when they increased the sandwich to the 12 inches as promised but raised the price to ensure they didn't lose that .40 cents. In fact, they are actually making out better this way because they have given people that extra inch but is also charging them more than twice as much for it.

Another note here is the fact that Subway measures all the meats on their sandwiches. They claim this is to ensure sandwiches are made consistently but the reality is, based on reports from internal sources, they would become obsessed with the fact that they could save a penny here or a penny there by giving customers the absolute minimum - and that all adds up to money in their pocket and less food in your belly.

I absolutely LOVE the commercial from a competitor that shows their sandwich next to a subway sandwich where they use a vacuum cleaning to take off all the lettuce and other toppings, leaving just a few pieces of meat on the bun because it's absolutely true. After carefully analyzing the amount and type of meats they put on, you're actually paying for the bun and toppings -- because on average THEIR costs for the meat they put on each sandwich is about 35 cents ---- on a nearly $9 sandwich, so tell me that's not a rip off?

$8.67 for all you can eat (senior) at Hometown Buffet before 4PM. The chicken is better than KFC...plus all those trimmin's.

A Similar thing just happened to me as well. The employee said that her boss told her to just not accept them anymore. Even though the coupon says valid through November 16th. Owners can just decide to not accept whatever coupons they want? Doesn't seem fair? Then on top of that she was not there or reachable to have her employee verify? She just lets her employees take the brunt of it with out them having any support? The employee told me her boss watches the cameras to make sure they don't accept them. I WAS a regular customer here (North County Fair mall in Escondido, CA) and someone who is a GSM in retail understands the importance of customer service and the frustration of communication that is contradicting and in this instance it I feel that she just didn't want to except a lower sale to get more money for the same purchase. There was no reasoning behind it nor was there another deal that might be comparable suggested. Well I hope that was worth the $6 since I will no longer be eating there. Along with the rest of my team who will not be eating here either. I'm held to a very high standard of customer service and I believe anyone is this industry should be as well. I do not agree with her decision to clearly make whatever rules up that she wants. They say "the customer is always right" and how in many incidents I would love to argue that saying in my everyday job, the saying is true. In the end your customers control how well you do as a store/company and your customer service will make sure you get there. Good thing there 2 other sandwhich shops on the mall. They have officially received my business instead.

I guess the only branch that accepts coupons is their moon branch. Just got a coupon from T-Mobile for free 6" chicken and got rejected at 2 stores. In both cases I decided to skip their sandwich and bought in another place as I don't like to pay scammers.

If the coupon didn't say 'at participating locations' only, or something along those lines, than it was almost certainly produced by a franchise owner that didn't know that the above line must be included in anything that includes the Subway brand name. I'd definitely call the [protected] hotline and let them know someone is distributing coupons that do not include the proper information.

We're told to accept any Subway coupons that come in so we don't alienate any customers, but as a manager I can say that I regularly remove old and unused discount codes in order to de-clutter our register because it decreases the amount of time it takes to ring someone out. I can't even recall the last time that coupon was distributed officially, it's been removed from my system for, at the absolute very least, 3 months (last time I purged old codes), probably much longer.

If the clerk didn't have the button to ring up the sale correctly for a coupon that the particular store was unaware of, there really isn't much they could have done. Coupons are required to always include that line for the sole purpose of avoiding situations such as this.

Subway restaurants are all franchises. They're not required to accept every coupon. Sorry.

I know this is an old post but LMAO. Is this for real? I mean seriously, a complaint because you couldn't get more pickles on your sub! First of all how many damn pickles do you need on your sub? disgusting. Secondly, the employee was merely doing her job. If she was advised by her manager/supervisor that she can only give a customer X amount of pickles, then you just need to accept that and move on. I get the impression that you like to complain about a lot of things that are minor or insignificant, and that you are completely self-absorbed. If you choose to go to Mr. Sub then that's your loss. Subway is much better than Mr. Sub. I just think its hilarious you choose to boycott a place because of pickles. Get a life.

So you are angry because the employee refused to "mislay" some pickles for you? Really? You asked her to violate her employer's policy for you and she refused. I doubt seriously that they will miss you at that location.

So why not write a letter to corporate headquarters? The one thing that is consistent on this site is people making it obvious that they are too stupid to handle issues with a company. Maybe posting here makes you feel better, but it does nothing to address the issue.

Yea, sometimes if you get everything on your sub with extras, it's almost impossible to close the sub, you also trying to tell him how to do his job. I can see him getting angry.

I love the way Subway brags about the low-fat chicken teriyaki. Sure it is low fat but it FULL of sugar(actually high fructose corn syrup) which is just as bad. When I worked at subway I didn't volunteer that information but when someone would ask me if the chicken teriyaki is healthy I would say no. And, no, I wasn't fired or even reprimanded for it.

Many of those are just preservatives or coloring. It is ignorant to think that something with a chemical name is BAD for you. For instance, chemically, water is called "dihydrogen oxide". Get yourself some education.