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Shoppers Drug Mart / feedback about shopping experience

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This incident dates about 3-4 months back. I wanted a gift for my friend. So I went to Shoppers situated on the intersection of south fraser way and trethewey st in Abbotsford BC near Original Joe's restaurant. This lady working in the cosmetics section, Lisa, came and helped me decide what to get. I bought a pack of Georgio Armani Fragrance for Men but I found out that my friend already had that kind. So I went back to the store located in 7 oaks mall in Abbotsford BC but I was turned down for an exchange because I didnt have the receipt. I was quite disappointed and unhappy with the kind of experience that I had. I went back to the same store by original joe's. The same lady came to me asking for my concern. She talked to her manager and got the exchange authorized. I, in turn, spent even more money. Lisa helped me in the way that I was expecting. Thanks Lisa for such a wonderful shopping experience and for taking care of me even though I was a pain. She is soft-spoken, easy to get hold of, always helpful and smiling. I will go back to the same store just because of her

Am
Mar 10, 2017

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