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1.6 1175 Reviews

Shell Complaints Summary

167 Resolved
1008 Unresolved
Our verdict: With Shell's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Shell reviews & complaints 1175

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1:40 am EST
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Shell - fraud sms

Sir, I recieved an sms informing me that i have won 15 000 GBP in the 2009shell INT'L mobile draw on the date 29 january2009 know how much true is this.Here is the copy of sms Your mobile # has won 15 000 pounds in the 2009shell INT'L mobile draw . To claim, send your name age address to email: rev [protected]@live.in I send this mail to above address but there is no replay

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9:12 am EST
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Shell spending limit required with credit card

I have purchased gas at this location many times. I went in today to purchase a soft drink. I was told I could not purchase just the soft drink, that I had to purchase something else to make the total purchase of $5.oo. For one thing I don't smoke, was not hungry. I just did not need anything else. I gave the cashier my credit card. I did not want any cash back. I just find this stupid. Especially when this is a local gas station, surrounded by the community. I will make it my duty to inform everyone I know about this. I never felt so small in all my life with people standing behind me. I did not see any sign posted any where regarding this policy. And he was receiving a credit card, which he gets paid. This is just plain stupid. So now he and this station has not lost me as a customer but my family including kids that drive. We will not be buying gas at this location any more. And I am telling everyone I know. You can on that. As a Shell station, shell reps should be angry, It may seem that I may be a small pebble in a pond, but If I can prevent even a couple of people from spending there money there I am satisfied. And bring there business to Murphy/Walmart down the street. And, you CAN BUY JUST A DRINK IF YOU WANT TO WITHOUT SPENDING EXTRA MONEY OR HAVING A LIMIT THAT YOU MUST SPEND AT LEAST $5.OO

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soney
Bohemia, US
Mar 03, 2010 8:04 pm EST

Ok that soft drink you try to buy is probably aprox. $1.25 and business makes aprox. %30 profit from that soft drink which is $0.37 and there is credit card commission for that charge is $0.04 plus minimum of $0.30 for transaction fee that credit card merchant service charges .
So that business owner makes $0.04 from that one soft drinks
Do you think it is fare to that business?
A lots of people using credit cards or debit cards because they are getting cash back and/or points my concern is why business has to pay for your points / or cash back
Put your self on that business owner position and think one more time…
PS: by the way I’m not that business owner or manager but I’m a small business owner also dealing with credit card companies and customers like you everyday

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grannyoldr
Nashvill, US
Jan 22, 2009 12:10 pm EST

It is illegal for the gas station to have a minimum of $5. When the gas station signed up with the credit card company, it states that there is no limit on what a person can charge. Therefore, please call your credit card and tell them about this gas station. The gas station will drop the minimum of $5 in a hurry because they don't want to be sued by your credit card company.

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9:31 am EST
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Shell beware!

BATCH REF: December/008/YY
This is to inform you that you have won prize money of Three Million United States Dollars (US$3, 000, 000.00) for the end of the year promo E-mail Draw which is Organized by Shell Petroleum Development Company (SPDC). SPDC collects all the email addresses of the people that are active online, among the millions that subscribed to Yahoo, Aol, Walla, Gmail, Russian Mail and Hotmail and from other e-mail providers. Six people are selected yearly to benefit from this promotion and you are one of the Selected Winners. Ticket No: [protected], Reference No: TUR/1611/77/07, Batch No:73/7112/EsD, and Serial No: [protected], Contact Claims Processing Agent
Mr Zayed Abubakar
Email: [protected]@yahoo.com.hk
Verifications/Logistic Department.
PAYMENT OF PRIZE AND CLAIM You advice to fill in the below form
1.)Full Name:
2.)Current Address:
3.)Country;
4.)Age
5.)Sex;
6.)Occupation
7.)Phone Number:
8.)ticket Number;
9.)reference Number:
10)bactch Number:
11)serial Number;
If you do not contact your claims agent within 5 working days of this notification, your winnings would be revoked. Accept my hearty congratulations once again!
Sincerely yours,
mrs Rose Briank
Winning Co -ordinator.

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Narinder Kumar Sharma
, IN
Dec 11, 2009 8:01 am EST

Sir,
I received a message on my mobile from spdc that I have won 500, 000.00 GB pounds in spdc mobile draw. Whem I sent the mail claiming my prize they asked me to submit 505GB pounds which I have already submitted along with all the asked documents Now they are asking for NCAT certificate Please tell me is this draw a genuine thing and if it is not then how to track these thieves The person from whom I received the mail is from Barrister Davidben Mr Frank of Nationwide Bank And Mr Teddy of spdc My spdc no. is 081512

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8:29 am EST
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Shell no receipt at shell gas station

Shell gas station at Highway 6 and Briar Forest Drive in Houston. I have filled gas at this station many times. The pumps always seem to be out of recipt.

It always says "Your receipt is inside"

And the shell website does not have any place you can register a complaint like this.

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8:29 am EST
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Shell owner harrased me

November 20 2008
I have patronized this station for 10 years.
I always pull my truck and horse trailer in the same way.

A Shell customer backed into my horse trailer.
I exchanged accident information with the driver.
The Shell Station owner interfered with the investigation.
I told the owner to cease and desist.

I proceeded to the pump after the accident exchange.
The owner asked if I were going to fill my truck - further harrasment.
The owner returned and asked if I were to fill a 6 gallon gas container in the back of my truck.
The owner returned the third time with two 8 1/2 sheets of paper in hand.
The owner leaned on my truck and looked at me.
I asked him for the third time to leave me alone.
The owner refused to leave.

I confronted the owner and asked again "what part of leave me alone do you not understand". His reaction was no comment.
I was hot by this time after being backed into and harrased.

The owner filed charges against me for battery. I never touched the owner.

Now I have to go to court to prove I acted with provocation.

All of this for 5 gallons of fuel.

This is big oil. Its not enough to charge $4.00 a gallon for fuel. They even want to abuse their customers.

I hope fuel goes to 10 cents a gallon and they want a bailout.

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8:57 am EST

Shell credit card practices

When swipping your credit/debit card, the pump instructs you to go inside. Once inside, they tell you that they are sorry but they have to swipe the card inside now for your protection. But you can't just fill the tank, you need to tell them how much money you want on your card (prepay).
1) The pump credit card slot should be covered.
2) The advertising pay at the pump should be removed.
3) Again, another vendor treating its customes and thieves.
4) Belmont Ave @ White St

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7:58 am EST
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Shell - does not accept debit card

I entered a Shell station after noticing I had forgotten to refill the previous day. I had been at this station withing a month before. I inserted my debit card and was then asked if it was a debit card. After pushing Yes I received a message saying that debit cards were not accepted and the a very rude message saying transaction canceled. End of...

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10:07 pm EDT

Shell poor customer service

If you plan to get a car wash, don't get it at Shell on 3177 Temple Avenue, Pomona California. Here is my story... stopped for gas and decided to get a car wash. The wash was in use. The vehicle that was getting a wash was in the process of drying their vehicle. They proceeded to exit and I entered my code to start the wash. While entering the code, the vehicle in front on me decided to back up their vehicle and as a result reset the carwash. I did not receive the wash service that I was charged for. I proceeded to the attendant station and inquired if another code can be issued for the service that was not received. The attendant on duty was very condescending and refused to give a refund or a rain check. There was no appology, rather a smart remark that I should have waited for the vehicle in front of me to pull all the way out before entering my code. As a paying customer, I would expect a much better attitude from the attendant, at least an appology. Her suggestion was to come back to the station at 6:00 a.m. when the manager was available. Which was a poor suggestion, because first off, I am not from the area, and secondly, I think the attendant should have given me another code, a refund, or a rain check instead of blaming the incident on me. Because the attendant was uncooperative, I had no other choice but to leave and wasnt given any proof that I did not receive service I paid for. You would think that the event should have been recorded for follow up. I would expect that any consumer related business should have good attitudes toward their customers, including Shell. I have visited this location more than one occasion while in the area. But I will never again.

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3:36 pm EDT

Shell contaminated gasoline

111/19/07 on a trip I purchased regular fuel in Weed [protected]@ aprox 12:00pm drove about 20 miles and my vehicle quit running and had to be towed to Klammath Falls Or. The dealer said that the reason for the breakdown was caused by contaminated gasoline. Neither shell oil or the shell station owner would take responsibility for there product. All I recieved from those involved was stalling. TO THIS DAY I HAVE REFUSED TO PURCHASE A SHELL PRODUCT

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8:40 pm EDT
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Shell international grant award

This e - mail is to confirm the receipt of your mail regarding your grant prize of $2, 000, 000. 00 us dollars from the 2010 royal dutch shell online award. This e - mail also serves as confirmation of your reliability in this year "royal dutch shell annual award". I hereby confirm that the notice you received from mrs. Monica dowell (Publicity secretary) is true / legal and in accordance with terms and condition of rds (Royal dutch shell) online gaming department.

Royal dutch shell corporate head office in london, united kingdom, will be in charge of administering your payment ($2, 000, 000. 00 us dollars) . As the remittance officer, i think you should count yourself extremely lucky to have been chosen as one of the lucky winner in this year "royal dutch shell annual international grant award"

Contact the assigned office and officer at our royal dutch shell corporate head office in london, united kingdom for claim of your grant prize of $2, 000, 000. 00 with details below:

Grant payment officer: barr. Kelvin richardson
Email: [protected]@gmail.com
Tel: +[protected]
+[protected]
Address: 30 london street edinburgh midlothian eh3 6na.

Contact barr. Kelvin richardson with details listed below for verification purpose, this will also enable him prepare a certified cheque valued $2, 000, 000. 00 usd in your favor and all necessary documents required to clear the cheque in your name.

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lalca18
46070, US
Dec 22, 2008 1:16 pm EST

Someone needs to find and stop these people from scamming money out of people.

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M.utthirakumar
, IN
Oct 27, 2014 2:32 am EDT

You will send the message, I won the money and award on this number ([protected]). But yours not respons with me. So please respons sir. I dndly ont understand that matter so kindly replay the clear detail.thankyou...

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uzzol sikder
, AE
Sep 13, 2014 4:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was gated same massege june 8/2014 saying I won 2, 100, 000.00 doller.
but I don, t know this true or false. kindly help me what a system your prosseging.
kindly send me information meet the director or any helpfull stuff.
name : md uzzol sikder.
emial: uzzolsikder@yahoo.com
phone: [protected]

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afam
, NG
Jun 17, 2014 3:27 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was contacted by email saying I won sayin, You have won £5, 000, 000.00 GBP in Royal Dutch Shell 2014 Grant Award. for claims send your Names, Country, Sex, Tel, Occupation.

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Mr Houston
Logan, US
Dec 29, 2011 4:42 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I was contacted by email saying I won two Million in a random drawing, and they are asking for private information, and that I am to contact Mr Chris Duke @ africaclaimcentre@live.com to claim my money. I have not given any info to them, but others should be aware this is a scam! And I agree that if you have won anything in a drawing or a sweepstakes, you do not send anyone money to claim your prize. Be very careful with this person who is on Google as a rip off, and constantly asking for money>>>. Mr H.

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Miss White
,
Nov 21, 2008 11:55 am EST

I also believe that the Royal Dutch Shell, LLC., grant is a scam.
I emailed them and asked for a phone number and a person to
contact before sending them anything on me, and nothing came back. Anytime something is free, or someone wants your accout
information for ANY reason, is a scam. I know a woman in my town that lost $3000. Don't give ANY information online or on the phone if YOU haven't called them first. Even then, be very, very careful.

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6:52 am EDT

Shell verbal abuse

Went to buy gas for first time at this station. After the 5th time of pump asking me to see attendant (Late for work at this point) and being told I was all set. I gingerly (Not abusely) hit the button 3x to make sure. Owner came out and started yelling at me not to hit his pump - I told him I would appreciate it if he didn't waste my time and make me late for work. He then told me I wasn't welcome and took the pump from my hand and told me my credit card was no good and I would have to go in again to pay. Credit card was good, he just wanted to waste more of my time by making me go in again. Yes, I had a few choice words for him at this point including calling him an a_hole. Yes, I am a woman and felt very discriminated against by this particular man.

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Hemicudaman
Ypsilanti, US
Jun 24, 2011 3:25 pm EDT

I have been dealing with this place for years, they are awesome, and always friendly. If you are having such problems$ perhaps you should check your own attitude first. Finally, if you do not like it, go somewhere else. I am sure the folks at the Ypsi Shell would prefer you to not return.

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Breezy512
Ypsilanti, US
Jan 18, 2010 2:08 pm EST

well I am a woman and there back ground doesn't look down on women, which is what you implied, but the men at this gas station are EXTREMELY rude once you show them you wont take it they quickly shut up I live right up the street from this shell and my uncle say the treat him the same way. they charge way more then anyone else in the area. i avoid this gas station as much as possible

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11:38 am EDT

Shell Redeeming coupons

Store does not accept Coke coupons for buy one get one free. Owner said he would never get repaid by COKE!

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8:38 pm EDT
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Shell - contact cargo diplomatic company for the release of your parcel

I have read the other comp./question about this company I recived a similar mail I won 650.500. Gbp but I have been told too contact a different company/person : Cargo diplomatic courier services St. 54 the avenue southamptons017 1xq, United kingdom, Tel: +[protected] Handling officer: mr. Gray smith E-mail: [protected]@hotmail.com Which should I contact?? Regards thomas

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10:30 am EDT

Shell understanding english

This place has a horrible car wash they for one do not understand english!
They do a nasty job and I cant even talk to them they speak no english!
Only 1 guy speaks a little english if you are lucky! Now the store when I want to but something and ask for it they speal very limited english! Im so sick and tired of it, I have to complain to the state of new york.. They are rude rude rude... I have to stretch over the counter to give the people there my money there is never I repeat never! A good morning or will that be all, or have a good day, I walk up to the counter with a gallon of milk and want cigarettes they dont ask if I need anything else they just ring up the milk... There is no kindness at all at this shell station so I guess im wrong if I slap one of them across the face because if there nasty attitudes or not giving a sh* about the customer the one who pays them with out customers they would have no job! Maybe someone needs to remind them of that... I rather go to some no name gas station where they treat you with respect..

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andre guay
,
Oct 30, 2008 12:26 pm EDT

on monday october 27 i fuil at the station 90 in yucca vally the pompwas not accecting my atm card so i went in and gave my card to the attendant today i check my accont and see two charge wich theone is $31.72 and one of $25.00 did not by anyting but gasand i sing only for the $31.72 plese check this out and tell me wat to do

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PETE MAZA
,
Sep 30, 2008 10:35 am EDT

WE SHOULD ALL BOYCOTT SHELL FOR A FULL WEEK AND THEN MAYBE SHELL WOULD STOP HIRING PEOPLE WHO CANT SPEAK ENGLISH MAYBE SHELL JUST DONT CARE, ### MEXICANS I'LL START THE PETITION

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8:52 am EDT
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Shell - winner in draw

I received this email informing me I have won 850, 000 pounds. I want to know is this for real or scam. :_year 2008 email id notification_: Dear winner, We at shell oil united kingdom office likes to officially congratulate you For the Draw that was just held by our company which featured you as the second Place winner. Your email address with wa...

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2:24 am EDT

Shell verbal abuse, assault

I always go to this specific shell gas station to buy my cigarettes and to get food from the attached restaurant. If I need gas, I get gas too. My brother buys cartons of cigarettes there too. My mom buys her cigarettes and gas there too. The shell is on the border of the next county, so this shell station has much lower cigarette prices.

This shell station is located on Lake Street in Hanover Park, IL near the Elgin O'Hare entrance ramp. I go in there often, and one particular employee is always giving me dirty looks. I have been using thank you, have a nice day, and other pleasantries to try and win him over. However, today at approx 12:20 A.M., he was very mean. He would not sell me a slushy, and the machine was full of slushy ice and rotating in both sides. Attempting to learn of its status, he told me that, "I am not going to tell you four times."

When I purchased the cigarettes, he threw the change on my hand. It flung off, and he was not looking at where it went. He did not hand me the cigarettes, but put them by the register almost half way across the register's counter. I grabbed the cigarettes, and kinda stood there shocked. He looked up and asked me, "Do you have a problem?" I told him that is was his attitude. He said, "Don't even." Then I started walking out, and as I was walking out he said it loud enough for to hear, "###in blah blah blah." I could not hear the rest. I turned around and asked what he said, and he repeated "I said don't even."

I said not that, what did you say after that. He said, "nothing" or something. I said you swore at me. Then he said, "I did not say ###, how about that!" I replied saying you7 swore at me again. Then he told me to, "Leave, and do not come back when I am here." Even then, I did not return insult, yelling, or anything.

Needless to say, I am really angered about this guy's treatment. He would not sell me a slushy, kicked me out, and swore at me, for no reason.
Matthew H. Grooms

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kelso-radio
Los Angeles, US
Aug 09, 2011 4:35 am EDT

I have been going to this shell gas station for the past 5 years, and theeres this employee, Light complexion latino, that every time I go there he gives me dirty and uncaring looks. Today 8-8-11 around 5:30pm, I went to fill up and he was there. He looked angrily and upset at me. He was rude, and uncaring whether I bought gas or not. I asked him why he always seem angry when I come by, and he responded, " If you want to complain, complain to him, " as he pointed to his friend next to him. I asked for the office phone number to file a complaint, and he said he didn't have one. After I insisted he the She;; business loctaion number. Shell, you just lost one coustomer. It may not be much but as long as you hir umpolite people, I'll never go back. This gas station was on the corner of Vernon & Vermont, in Los Angeles Claifornia 90037. Thank you.

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diane turner
Vista, US
Mar 28, 2010 8:35 pm EDT
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OMG sarabob how disgusting is that! I would even think you could get damages just for being exposed to that at a business location !

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SARABOB
Jacksonville, US
Mar 28, 2010 8:24 pm EDT

I NEED A CORPORATE NUMBER THE CASHIER WAS WATCHING PORN! VOLUME ON AND ALL I NEVER WANT TO GO TO THAT STORE UNTIL HE IS FIRED... ITS THE ONLY ONE CLOSE TO HOME!

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customer50
, US
Sep 11, 2009 2:12 pm EDT

I also had problems with the "help" at the Shell Gas Station on Lake Street in Hanover Park, Il. My receipt did not completely print out, but I could see it. I asked the attendant to get the receipt out for me, since it had my information on it. She said it doesn't have any information on and printed a receipt. Well yes the receipts have your personal information on them, Then she said she couldn't go outside, since she was alone. No other customers were at the pumps or in the store, however she had a male friend in the store with her. She stated that the receipt was stuck so when the next customer came in and the receipt would not print, then she would go out and fix it and throw away my receipt. What? You can't fix it now but will fix it with the next customer! So I went out and over pumped into my car another .21 of gas and sure enough both receipts came out. I should have left, but I went in to explain that the receipt was not stuck. This clerk went beserck, egged on by her friend saying she did nothing wrong. I asked for the managers name and left ASAP, their behavior was off. I have been going to this station for over 15 years. I will no longer buy my gas at this location and will probably no longer buy Shell Oil gas. In the future attendants should offer to let the customer pump .10 gas for free when their equiment malfunctions and they cannot fix the problem. Remember the customer is always right.

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Ernest Aviles
Fort Myers, US
Feb 25, 2009 7:46 am EST

I had a clerk talking to his friend and not paying one bit of attention to the patrons waiting for service. I just hope that they will start getting rid of workers like this because too many good people are looking for work for these kinds of people to have these customer service jobs.

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Consumer
,
Sep 28, 2008 11:30 am EDT

Yes. Gas stations have really gotten bad. At a different Shell station, I had to deal an extremely rude young person who talked down to me as if she was doing me a favor.

It was the Shell Station in Madison, Tennessee. I paid for my gas outside and it never printed the receipt. I discovered later that they knew in advance that the pump wasn't printing receipts, yet they didn't bother putting a label on it warning customers that they would have to go inside the store for a receipt.

Once I went inside, I was wrongly informed that "we don't have to give you a receipt". Her attitude was extremely hateful. I called their customer service line and was told that they do, indeed, have to provide a receipt. I purchased over $90 in gas on that occassion and needed the receipt for my records.

I was told that the manager would contact me and provide a receipt, but it never happened.

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Kimberly
,
Sep 13, 2008 2:25 am EDT

What ###s, If you read my compliant about this gas station I freaquent, its the same type stuff, The only thing I can come to grips with, with these people is that they hate there lives...

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6:39 am EDT

Shell pump authorization

Last friday night I pirchased gas at the pump and went inside to get the reciept. I drive a 2004 chevy monte carlo and only put $20.00 worth of gas in the car. When I went to use my amex card a few days later I was informed there was not enough room on it. I called the credit card co. who informed me that shell had asked for a pre aproval of $99.00 on the card and that is why I had no room left. I called shell and informed them that this was not right and they informed me that it was my credit card co. who had done this to me and that it was not there problem. I knew how much room was available on my card and had only put $20 in it because that is all I could afford . A gas station no matter if pay at the pump or inside should not be allowed to ask for mor than you recieve. This can cause people to have over the limit fees. I was just passing through this town and needed the gas, I will never get gas at shell again and will never pay at the pump again. This should be considered some form of fraud and should not be allowed to continue to happen.

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Puff Titty
Mount Holly, US
Mar 18, 2011 11:47 pm EDT

Attached is the screenshot of their charge.

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Puff Titty
Mount Holly, US
Mar 18, 2011 11:41 pm EDT

I paid for $5 for gas by my debit card. I ran it as credit since it is so much easier than having to do a PIN number, etc. (I think you get charged for using PIN number technology anyway with any debit card..) I looked on my debit card account statement today and discovered that Shell charged me $50.00 for $5 worth of gas! And of course I through away the receipt because I hate having receipts in my pocket.

SO I did a good deed for my grandpa today and bought him a little bit of gas and instead of being charged $5 as received, they charged me $50! I am hoping it's just an authorization hold but being I asked for $5 it could very well been a mistake by the guy entering it in! I really hope that I have not permanently been charged $50 for $5 worth of gas, but even still with the authorization hold - if that's what it is - it's still ridiculous that they even hold $50 for frigin' $5 worth of gas! I can understand authorization holds for fill-ups to avoid people from driving away without paying, but to do it when you specify an amount is most unethical and to me even fraudulent!

I will be filing a dispute against Shell if they made a mistake. I know if I go to the gas station, the Indians will say there's nothing they can do and just pocket my frigin' money! >:

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xfmr
, US
Aug 05, 2009 3:17 pm EDT

I have a large gas tank. The amount I am allowed to pump on one swipe of the card is never enough to fill the tank. I have a high limit on the card, and pay it off every month, so credit is not an issue. Usually I have to go into the office and stand in line to start pump a second time, and back again for the receipt. This doubles the time at the station.
The one swipe limit on my card goes up and down as gas prices change, but always keeps me just short of a full tank.
A few years ago this was not an issue.
How do I resolve this?

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lee smith
,
Oct 02, 2008 9:12 pm EDT

I had the same problem at a Shell in atlanta ga. I filled my gas tank with $103.65 of gas. When I looked at my statement there was a hold for $200.00. If you ask me this is the same type of cporperate greed that has this country really messed up. Im sure that some one is using these funds for some sort term gain...its infuriating!

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5:21 pm EDT

Shell lack of service

My wife who is handicapped went to the shell station today and was trying to fill her car and was not able to use the equipment so she had to go inside the store and ask for help. The fellow came out and stuck the hose in her tank and turned it on and left. The wife was told not to do anything until it stopped and was left standing there waiting for the gas to shut off. Seems it turned off early only giving her 7 gallons of gas when the car was empty. She tried again to make it work herself and being unable to she ended up leaving the station with only the 7 gallons of fuel instead of the 18 Gallong she needed. She has a plackard stating she is handicapped and should not have to pump her gas to start with let alone have to go find someone to help her. We use this station all the time but it is usually myself who pumps the gas. If this is the kind of stervice she is going to get when she goes in by herself we will probably end up going to another brand of fuel who will offer her the help she needs.

My address is 620 San Felipe Dr, Santa Barbara Ca. 93111

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Daniel Shawn
, GB
Mar 15, 2012 8:53 pm EDT

I went to the petrol station today at 03:15. The attendant who is also the manager was stacking the shelves as I drove into the station so naturally I presumed that he would stop what he was doing and serve me. No such luck he carried on doing what ever he was doing as if I was not there. I had to bang on the window to get his attention. The when he did decide to serve me his customer service skills were non existent. He was very IMPOLITE and RUDE and that is the way he is with everyone especially at night. I have been using that station for 12 years. As a result I only ever us that station in extreme emergencies only.
SHELL HARBORNE (637).

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KarinaC
Fresno, US
Feb 17, 2011 8:29 pm EST

I went to the gas station on shaw and peach in Fresno, Ca- I was just passing by and decided to buy a snack. I payed for my snack and the woman did not give me my change just the bills. I asked her where's my change? she said "I don't have any change" which is a lie because I know gas stations have a safe box for change. I said to her that she could at least tell me instead of just hoping I didn't notice. She then started taking the change out of the donation cup and I got more mad. I said to her " I don't want the money out of a sick persons pocket, she then started laughing I got mad and walked out. She needs to be fired for being lazy I later called and asked the gas station about there change shortage and they told me that they NEVER run out of change. She is LAZY DIS HONEST and RUDE.

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Loretta Richardson
San Bruno, US
Aug 29, 2010 6:39 pm EDT

today aug. 29 at 11:30 am. went to get gas at the hickey station in dalycity. paided 15.00 dollars on pump 3. was distracted by someone i knew getting gas and in conversation, drove away. 30 minuts latter reailized i forgot to pump my gas. returned only to find out someone pumped my gas 5 minutes before i returned. the attendent left the pump on instead of shutting it down and putting my money aside for me to return, wich would have been good customer service. left with no gas, went across the street to the chevron instead. i would like compasation for what i lost or i will not use your service again

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kathy d thomas
Accokeek, US
Jul 02, 2010 1:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I went to the shell gas station in Bryan Road Maryland, trying to use the Safeway card for my discounts earn at Giant foods. The pump would not take had to see cashier which was unreal they didn't know what to do. I had to pay for the full price of gas. What good is Giant card at shell if you can not use it.

Store 10341

Thanks for nothing Shell
Kathy Thomas

Accokeek Maryland

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6:45 am EDT

Shell gas prices

Why can this and the other local gas stations get away with not lowering prices. We should call a town boycott and start dringin to Osceola or Kennett to get gas. What can be done about this?

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jennifer
,
Aug 28, 2008 6:48 am EDT

I totally agree with what you are saying. Why do the peope of this town put up with it. It is obvious that the gas stations owners are in this together. GAS PRICE GOUGING! LOWER THE PRICES!

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Shell - shell international grant award.

Royal dutch shell International grant award Elizabeth house, 39 york road London se1 7nq, united kingdom. [protected] Attention:ernesto merca jr, (Qualification no: (N - 222 - 6747, e - 900 - 56) This is to acknowledge the receipt of the requested data, and the confirmation of your reliability in this shell international grant award. Do note that...

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Shell In-depth Review

Company Overview: Shell is a globally recognized energy company that has been operating for over a century. With a strong presence in the oil and gas industry, Shell has established itself as a leader in providing energy solutions to customers worldwide.

Products and Services: Shell offers a wide range of products and services to meet the diverse needs of its customers. From petroleum and natural gas exploration to refining and marketing, Shell provides reliable and high-quality energy products to individuals and businesses.

Pricing and Value: While Shell's products may not always be the cheapest on the market, they offer excellent value for money. The company's commitment to quality and reliability ensures that customers get products that meet their expectations and deliver long-term value.

Customer Service: Shell prioritizes customer satisfaction and strives to provide exceptional customer service. Their knowledgeable and friendly staff are always ready to assist customers, whether it's answering queries or resolving any issues that may arise.

Convenience and Accessibility: Shell has an extensive network of service stations, making it convenient for customers to access their products and services. Whether you're in a bustling city or a remote area, you can count on Shell to provide you with the energy solutions you need.

Environmental Sustainability: Shell recognizes the importance of environmental sustainability and is committed to reducing its carbon footprint. The company invests in renewable energy sources and implements innovative technologies to minimize the environmental impact of its operations.

Innovation and Technology: Shell is at the forefront of innovation and technology in the energy industry. They continuously invest in research and development to discover new ways of extracting and utilizing energy efficiently, ensuring a sustainable future for generations to come.

Corporate Social Responsibility: Shell takes its corporate social responsibility seriously and actively contributes to the communities in which it operates. Through various initiatives, the company supports education, healthcare, and environmental conservation, making a positive impact on society.

Reputation and Trustworthiness: Shell has built a strong reputation for its reliability and trustworthiness. With a long history of delivering quality products and services, the company has earned the trust of its customers and stakeholders alike.

Competitor Analysis: In a highly competitive industry, Shell stands out as a formidable competitor. Its strong brand presence, commitment to innovation, and focus on customer satisfaction give it an edge over its rivals.

Overall Rating and Recommendation: Shell is a highly reputable and trustworthy energy company that offers a wide range of quality products and services. With its commitment to sustainability, innovation, and customer satisfaction, Shell is a recommended choice for individuals and businesses seeking reliable energy solutions.

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