Shell reviews and complaints 1
View all 1176 complaintsShell - Bad GM named will
It's now open and an awesome store but the GM named Will is the reason we will not return. We have waited for this store to reopen after the remodel, but Will is extremely rude and the inappropriate comments he makes to the employees is shameful. I am surprised that someone has not filed a complaint with Corporate because his condescending language borders on a lawsuit! Cheryl waited on us, and she was awesome, friendly and really made you feel important as a customer. Her knowledge of the products and handling checking out quickly and easy is fantastic. This one is a keeper, but Will should be FIRED! IMMEDIATELY! My husband is a lawyer and in shock over his treatment of these employees, not good for the store's grand opening for sure!
Desired outcome: Treat store employees with respect
This complaint has been resolved automatically due to user's inactivity.
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