The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Sears Brands / repair service

1 United States
Contact information:

So back in April I had a minor issue with my oven, had a tech out and problem was resolved and paid via cc on April 27th 2018 and the $89.00 charge cleared on April 29th, 2018 I can prove this via bank records. Six months after the fact I receive an invoice that needs to be paid for $89.00 to Sears for the same service I already paid for. I dispute it and get it resolved supposedly. I was told I would no longer receive an invoice and it was a mistake via my last phone call. Now, I get an invoice dated Nov. 15th 2018 for the same charge I was told was already resolved. I call and they still try to say I owe $89.00. I refuse to pay them twice and they are threatening sending me to collections. This is by far the worst customer service I have ever seen. I will NEVER BUY OR RECIEVE ANOTHER SERVICE FROM SEARS AGAIN.

Ma
Dec 11, 2018

Post your comment