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Reliance Communication / no not working

1 India
Contact information:

Dear sir,
My name is balram trivedi, mob no-[protected]
I applied for new postpaid connection 24jul 09.
My documents were collected by monu (Field executive-m/s pase global pvt limited, mahipalpur) one of your local vendor. The field executive providing me a postpaid sim also
After submition of my document there is call from reliance customer care no [protected], mr. Samerer) came. He told that sir your no will be started within 3-4 hours. ).
But yet 5 days spent mine no is not started. I callede his no much time but all time phone no swithched off..
My connection is not started now, hence causing me huge losses and mental tension.
I request you to take immediate action against this ageny otherwise I ll be forced to go to consumer court.
And I want apologies from the employees

I providing u comlete detaisls of this agency
Company name-pace global private ltd
Contact person-ms. Simran, mr. Deepak
Phone no-[protected]

Irequest you to kindly solve mine problem.

Your faithfully
Balram trivedi
Mob no-[protected], pospaid no-[protected] (Not working no)
Email id-balramtrivedi28@gmail. com

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