Reebok International

Hi,
I bought a pair of Reebok shoes at Rainbow Impex, Reebok City Centre, Shop -D013, D/C block, Sector-1, Salt lake, Kolkata-64 on Jan 01 '10. After using it for about a couple of months, I noticed that the outer sole is peeling off and I returned the shoes to the retail store on Apr 17 '10 for getting it serviced.I was promised that I will get my shoes back in a month.I retaliated but then agreed on waiting for a month. Its been about two months now.Nobody ever bothered to call me up and when I called them up, they said it might take few more days.That means "you buy shoes from Reebok and stay without them for months". Being a sportsperson, I buy Reebok shoes pretty often but with this kind of service, I dont think I would be able to do the same.I think Reebok needs to think about the service they provide to their valuable customers or else they will lose them.

Thanks

I purchased a pair of Rockport floaters from one of the RBK retailers at Seawoods, Navi Mumbai. They go by the name of Laxmina Commercial.

I am facing a problem with the floaters itself and adding on to that with the kind of service I am getting from them. I was told a lot of good things about the pair and about the DMX technology etc... But unfortunately, the cushioning on the left leg is not what it used to be,and I have a bulge coming up under toe area which is causing a lot of irritation. The cushioning has come down for both the legs and the comfort isn’t there anymore. But this particular bulge, is causing a lot of inconvenience and making me very uncomfortable.

The retail shop person, Mr. Dhin and Mr.Nikhet is being nonchalant regarding the problem.They said they would send it to their shop etc.Forget refusing to do anything about it,but they don’t even give me a call and update regarding the status.It was with them for 21 days and I was informed only when I called them. Few stitches came out of it.This was something I had made clear with them before the purchase.But still,when the stitches came loose,they said we cant do anything about it.It was only after I insisted did they get it redone.

This kind of things are really not acceptable. Now I am with a pair of floaters that’s giving me pain and back problem as well. I ain't hopeful about this getting rectified, but this isn’t the kind of service that I expect from a reputed footwear agency!

I am kannan, i bought a reeboke shoe at
Q-99, plot no.3699,
block-q,
3rd avenue,
annanagar,
chennai-600040

When i bougt my shoe the shopkeeper had kept the shoe in a old box which was 2years later and he did not give the electronic bill for it, when asked roughly he gave the elec bill with cost 500 rs more than the printed mrp rate
i request u to check and warn the shop .
my mobile no is [protected].
Thanking you,
V.Kannan.

Well i had given my reebok shoes for replacement on 18/6/10 in RAINBOW IMPEX CITY CENTRE SHOP NO-D0113 KOLKATA.Its been over a month and still i havent received my new shoes.My PGSC NO-J12286.I am highly dissatisfied with this kind of service provided by such a reputed brand.I am sorry to say that the level of this brand has surely declined.Please look into this matter so that i get my shoes soon as those are school shoes and i have to face a lot of trouble because of this inefficiency.

even i took the reebok shoes 2 months ago and sole is comming out, not only in one shoe but both the shou. Reebok design, quality and service provided by the showroom (at marathhalli) is really disappointing.better they concentrate onther quality and services.next time i will never purchase any reebok shoes

I purchased a PR Pump Paris Trainer on 21/9/2007, which has a lot of manufacturing defect. The cheap shoes manufactured at china have no quality at all. The sole makes sound as if separated from the shoes, threads come out on a regular basis and many more. The shopkeeper claimed it to be the most reputed product of RBK India, but i recommend as the most cheapest and low quality shoes ever manufactured in India.

They are cheating the consumers, they don't have any contact departments in India, no grievance cell just nothing. Even the World HQ at Canton does not entertains anything properly. Its totally useless, so BEWARE of REEBOK.

Reebok shoes purchase 2.5 months eairlear all joints are open and the cloth is come out from Stitch. To Returning shoes to where purchased. They says on discounted products there is no any gurantee. problem was a manufacture would not ready to contact with Reebok.

Reebok have Hurting products.

At September 1 / 2007 a bought your shoe style 181072 and today 10/10/07 I have a hole inside, material inside your shoe tear and foam falling out.

Inside your shoe material terrible quality. Could you explain me why you product so bad quality, or you never tested what type material you use before to start production?

And why you want so match money for your scrap product?
you have to sold a maximum $7 pair / per month, is your real shoe price.

"Thanks" for your Reebok bad quality product,
Nick Nikolz.

I was gifted Reebok Shoes but within a period of 1.5 months the net of the shoe got torn off. I am really sorry to say that the product of such big companies are not worth the value which we pay for it. If you wish I can mail you the pair of shoes.

I hope you will take the action regarding this complaint.

My wife bought me a pair of Reebok kamikaze 2 online from finish line.com on 10/17/2014 I have never worn them or even opened the box to look at them. I decided to wear them today and when I opened the box there were 2 left sneakers I the box. I know it has been a while since they were purchased but still you think that finish line or Reebok would help me out at least sell me the right sneaker only or something. Instead basically told me there is nothing they can do

Respected Customer Care Officer,

i have also bought a rbk shoe from Shree Sports PP1, Sector -44, noida on 11 April 2009. but within a month pasting was coming out of both the sole, when i showed this problem to my nearer factory outlet of rbk in Noida, they said that it should be taken to that rbk showroom from where u have purchased that.When i go to that shree sports showroom, every time i go there i found it closed.i want a good favour from concerned authority.

bill no.- 4161
shoe discription- I-79682
MRP- 3490.00
After discount-3140.00

Thanx
Pankaj Pratap
Mb No. [protected]

Sir,

I brought a Jacket worth Rs. 1979 from Reebok Shopwroom at that time they had scheme of 40% off on original prise Rs. 3299 form the Reebok showroom situated in Mittal Mega Mall, Panipat (Haryana) on dated 16.01.2009. The above Jacket was torned back portion has been due to manufacturing defect / sub standred quality. Subsequently I approached the Reebok showroom to exchange of the Jacket but they have denied for replacement of the Jacket.
It is, therefore, requested to make necessary arrangements to exchange the same please.
Yours

i had purchased reebok shoes from surat.i had bouht them from factory outlet.Within two days the sole of my shoes got detached from my shoes.I purchased the shoes from reebok thinking that this brand is very nice.But it proved me wrong.i want a strict action against this.I want the replacement of the shoes.

I have purchased product no.R785094size 8 from your reebok factory shop address.M/S Garg enterprise Bill no.000929 dated 05/08/2008 G 1 Pramukh swami archade Malviya road RAJKOT 360 001(tele no.[protected] (GUJRAT).I humbly request you to exchange me the size of the said product from size 8 to 9. my mobile no.[protected] and land line no(.[protected] you are requested to send me information on my address.D.N.Kanabar 15 A- jagnath plot Jhelum apt. 1rst floor Dr. yagnik Road Rajkot 360 001 GUJRAT(INDIA)

I have a similar complain, I bought a show in April 2008 and it is coming out. When I called the shop, thye told it had 2 montsh warranty. Nothing was written on bill of that nature. Can somebody tell what is the typical warranty for Reebok shoes? And is there any customer complain centre / number in Kolkata for Reebok?

[protected]

I had purchased one pair of rbk shoes article no 1-153350 Size US8 for Rs 6490-40% i.e Rs 3900/- on 13/7/08 from M/s KP Collection Shop No 7, Galaxy World, Ambala City wide B.No 1112. I visited Delhi on 15/7/08 by wearing these shoes for the 1st time in my car and i was in party of some product in Hotel Grand Hayat at 10.30 am and some of my friends told me to look at my shoes, the pieces of randle of the sole were hanging from all sides. By that time i had walked not even a half km the shoes was in such a worst position, i told my friends that it is the new shoe i have bought the day before yesterday at 8.00 PM and it had become a joke of me that after spending 3900/- on pair of reputed international brand. It was an embarrassing position of mine in that party. I called upon your franchise KP Collection at No [protected] and told him the position and he told me that you may come to the showroom and get the piece exchanged but i had to purchase a pair of shoe from Delhi as the rbk shoe was in worst position then who will compensate for teh embarrassment and the price of the shoe i had to purchased from Delhi.. In my opinion, i should have not purchased the rbk shoe instead should go for a local brand. so you are kindly requested to give me the email id of the incharge of Customer care otherwise i will have to take legal action in this regard in consumer fourm.

Respected Customer Care Officer,

i have also bought a rbk shoe from neelkanth traders, noida on 27 jan 2008. after 38 days it was found defective as the pasting of net of shoe becomes weak from inside. when i showed this problem to my nearer factory outlet of rbk( hooda enterprises) in yamunanagar(haryana), they said that it should be taken to that rbk showroom from where u have purchased that. its not easy for a customer to go again 180 kms to get replacement of shoe. i want a good favour from concerned authority.

bill no.- s6/20888
shoe discription- Dmx Mega Velocity: size 12/Reebok/01/1-160410
MRP-5490.00
After discount-3294.00

Thanx
Sumit Kamboj
Mb No. [protected]

Hi,

I have bought a Reebok Shoe from Hyderabad Central but within a month pasting was coming out of both the sole, when I contacted the Hyderabad central they said they can repair the shoes but I thing the shoes should be replaced because it is only less than two months that I have bought the shoes and have not used for more than 15 days.

Regards,
Rushikesh S G
[protected]

Hi all,
Quality of the shoe is so bad that the day i bought the shoe after 15 days all the soul is coming out of the shoe and when i went for replacement they took 1o days to stick the gum and by the time it reached me after 10 days, while delivering the repaired delivery, when he open the box it was'nt repaired properly.
and then agin i asked him to repair but he said again 10 days. so guys learn from my mistake never buy REEBOK shoe if u r looking out for some thing of good quality and service.

Hi My Name is Jeannette I live in Florida in Middleburg
I have alway's have never wore anything els for over 30 years or longer but this time I bought three pair of reebok
two of the same kind and one pair different but when i went to pull the third pair out because it was time to change them out the other two pair were great no regreat's but when i opened up the third box to my surprize two right shoes so i need to have a right shoe i will send you pic's if you like but i will be glade to send you one of these right shoes with a left one in it's place

Earlier I Had Purchased Shoes from Reebok which had physical Defects in them. On trying to get them exchanged I wasn't able to because they didn't have stock, after waiting more than a week I got them exchanged for another pair of the same value. But the same persisted. They too had defect as one shoe got tighter after a wear. So when i tried to get them changed again no stock. So again after waiting another week, Finally frustrated i got them exchanged for Canvases. Now the pasting of the canvas is coming of plus a few more defects and when i went to the retailer again no stock ...

Kindly provided substitute for the shoes or refund

Contact me at conditionchaos@hotmail.com

I have bought a pair of reebok shoes from K.M.Trg Dubai outlet on 28th may 2009, the next day i noticed a defect while my child was wearing it. Unfortunetly it was after a couple of hours usage that I noticed the same. I stay in sharjah, obviously dusty/sandy suroundings has soiled a little.
The next day on 1st june 2009 it was brought to the outlet for a replacement, but was denied a replacement stating that only the sole part is covered under warranty. The defect was on the canvas part close to the stitch with the leather strip, the canvas has a stretch mark with loose threads comming out, almost going to tear off. One more day use will it become useless.
It is embarassing that a world wide reputed and expensive brand has such illogical excuses.

Can Anyone tell me any factory outlet of Reebok in pune with the exact address.

thanks a lot in advance.

I buy a Reebok pair of shoes from agra reebok showroom sadar Bazar, Agra 2 months ago and they were torn from inside and when i show to the showroom they said that RAT HAS BITTEN IT. SO PLS REPLACE IT .

I am enthusiastic customer of REEBOK. previously i had purchased shoe from its factory outlet, in pune, the sole (bottom part) of right shoe is removed from its upper part. Reebok is much reputed foreign brand. I never feel any complaints in my previous model which i have purchased.

I have bought a pair of Reebok sports shoes 1month later, that costs me 3000/-. Now i found the stitches open up between net & PVC. Do not buy Reebok products!

Three months ago I purchased a pair of reeboks, they were comfortable and I liked the style. I have always washed my snickers in cold water. Never in my life, did I had a pair of snickers fall apart, the upper and sole seperated. Just because I didn't have a receipt the store manager rejected my purchase. I feel it was a defected product and would appreciate a new pair or refund from your company. My size is 61/2, the style # RB 506 . Thank you for your prompt attention.

Very poor quality manufacturing and bad response to customers complaint. Highly disillusioned and dissatisfied. Advise to others who are willing to purchase Reebok.

DO AT YOUR OWN RISK...

Shoes separate at sole. BBB Complaints file for Eric Atwood. Open case#[protected] several orders including rb030665986.

I purchased a pair of reeboks for my daughter, after a couple of weeks (worn once a week for gym class) they started coming unstitched, all over. After 5 weeks and a few phone calls I received a replacement pair, here we are again, this time the sole of the sneakers are coming off. I am completely frustrated and lack cofindence in Reeboks products. I have tried to get a response via email and have heard nothing from Reebok.