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Reebok International

Reebok International review: defective shoes! 64

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Author of the review
12:00 am EDT
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I bought a Reebok sports shoe (Style code : 1-142209) from a Reebok show room (Franchisee: DLIGHTS,GS Road, Ulubari,Guwahati, Assam) 6 months back,on 25/1/07. It started ripping off within 4 months of use and that too using it only for walking.

When I showed this to the shopkeeper the only help he showed me was to attach some cloths from inside using some adhesive, which I refused.

Customer beware!

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64 comments
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farrukh
, IN
Oct 22, 2009 7:39 am EDT

i have purchaced ono reebok shoe from reebok shop sahara mall gugaon, haryana, india
@3600/-but after 5 month the pasting of shoe comes out and upper side becaome fade, , when i went shop for complaint, they told me after recieve my shoe plzz come after 15 days but after 20 days i recieved my shoes with change of upper side fade part, , when i asked to shopkeeper about this problems he said this is not manufacturere problem we cant do anything for this,
sir, this is not fair i am very angry with your company

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yatin vasoya
,
Feb 19, 2008 2:48 am EST

I bought a pair of sandles worth RS 714 .00 from reebok show room at that time they had scheme of 40% off on orignal prise 1190.00 .After 12 days i founded it manufecture defective so i climed for it on 5th or 6th of february to showroom deler my clime is passed on 18th of february now this scheme is off. so they do not replced my sandles . Now they are saying that you need pay 1190.00 the original prise of sandles or you can buy any other product worth of RS 714.00. But i do not need of their any other product i need my sandles back on worth of RS 714.00.Because i have bought it on scheme so i need a behalf that scheme.

plese try to take action on it as possible as fast.Because i dont have any other sandle to wear.

Addrese of Reebok Show Room

Gallopse Shopping mall,
Near Ishcon Temple ,
S.G. Highway,
Ahmedabad.

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Guru Prasad
, IN
Jun 21, 2010 10:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Sirs,
I had purchased a pair of Sandals from a Reebok Franchisee, on Service Road, Next to ICICI bank, Vijayanagar, Bangalore 560 040, India, 6 months back. I had thought of the expenditure to be an investment, since they are supposedly long lasting. However, my experience has been otherwise. Product appears to be flawed. Unfortunately, the franchisee is falling back on the fine print in the invoice ( Guarantee for 90 days only)! Is'nt it reasonable to expect a reputed product, bought by paying Rs.1000/- to last for at-least a year, if not more?
I only hope the franchisee is not allowed to stock cheap imitiations | fake products bringing disrepute to well-established brands.

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Sudipto Mitra
, IN
Sep 08, 2011 4:09 pm EDT

I have bought a reebok shoe for Rs 1900 approx which is a fresh product and not a factory second from India/Kolkata/Vip road outlet & found a manufacturing defect within one month of buying.My shoe was taken by some Mr Hussain who claims himself as the store, manager & asked for 10 days time, now ten days are over & he picks up the call & always says he is busy & dont even bothers to wait for me to speak & hangs up the phone. I dont understand how a global brand like Reebok can afford this & is this the way they want to continue business in future with these kind of store managers.This was my 4th reebok & i ws a loyal customer but now i feel that i have done a big mistake as i am a spots person & suffering hard because of this.

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s. rajasekaran
, IN
Jun 09, 2011 4:28 pm EDT

i bought a reebok shoe for walking purpose during april 2009 from velacherry 100 ft road shoe mart. I hardly used for 6 months and did not use thereafter. After a long time when I started using from June 2011 I found that the sole have given way and the pasting was not proper. The rubber packing for the bottom surface over the engraved surface have peeled out and the walking was very difficult, The fancy and the advt. given in various channels/media have driven me to purchase the reebok shoe. To my surprise I have a very bitter experience, inspite of having paid a huge cost at the full price. I have not purchased the shoe during sale offer. To my dismay, the shoes did not serve the required period for the price which I paid. I would like to have proper guidance and help for restoring to a workable or usable position. Do send a mail or the address of the service point of reebok.

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Kapil Manchanda
, IN
Mar 25, 2011 1:28 pm EDT

I've purchased one Reebok T-shirt from the above mentioned store on 14/03/2011 in Jaipur after confirming that it could be exchanged from PAN India Reebok factory Proice shop branches.
I wore it and found that it is extra large for me so i approached one of Reebok showroom in Dehradun and asked for a shorter size but the staff refused me stating that "IT IS NOT OUR HEADACHE"...
I totally shocked at their attitude.They must have guided me that we cannot exchange it, you can go to another store.
Now i am having the T-shirt with me and it is of no use.The Reebok staff at Jaipur have totally misguided me on this..
I just want to request the company that they are the biggest sports brand and they should not repeat these kind of unproffessional behaviour in future..

Regards
YOUR UNHAPPY CUSTOMER
Kapil Manchanda
Dehradun
+91-[protected]

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Babu Pathipati
, IN
May 11, 2011 6:28 am EDT

I had purchased a pair of Sandals from a Reebok Franchisee, on Thyagaraya Road, Pondy Bazar, T. Nagar, Chennai- 600 017, India, 5 months back. I had thought of the expenditure to be an investment, since they are supposedly long lasting. However, my experience has been otherwise. Product appears to be flawed. Unfortunately, the franchisee is falling back on the fine print in the invoice ( Guarantee for 180 days only)! Is'nt it reasonable to expect a reputed product, bought by paying Rs.2000/- to last for at-least a year, if not more?
I only hope the franchisee is not allowed to stock cheap imitiations | fake products bringing disrepute to well-established brands.

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Praveen Singal
, IN
Oct 31, 2011 12:00 pm EDT

I had purchased a pair of shoes from Kohat Enclave, Pitampura, Delhi Reebok branch worth 1500/- in June 2011. In just 4 months time of usage the sole of the shoes got worn out and the pasting of the sole is also got removed. Now the shoes are in very bad shape. I am a partially physically handicapped person, last week during walking, I lost control and fell due to these defective shoes. Now i have been suffering from acute pain in my right leg knee.

I am very much disappointed and feels cheated with the inferior quality of the products the co. like Reebok is selling.

Kindly replace my defective shoes with the new one within 15 days upon receipt of this mail.

My email ID is : singalpraveen@yahoo.co.in

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Reviewer79815
,
Sep 14, 2015 12:22 pm EDT

Hi I bought a pair of Reebok sandels at total sports don't even have it for a month now and the sandels sole is loose .I was thinking its better to buy original Reebok's as its supouse to be stronger than cheap fake Reebok's but it would have been better buying fake because its the samething .I am so disepointed in Reebok .

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Venkateswara Raju
,
Aug 08, 2008 8:49 am EDT

As per your record it is showing that order is fully dispatched but till today i have not received any order

My order no: s-[protected]-b

I hope you will track it

Thanking you.

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AngryApril
Greenville, US
Nov 25, 2010 5:02 am EST

My husband purchased my reebok easytones for me for my birthday in April 2010. I really liked them and would wear them 5 times a week for about a hour each time. In August of 2010 the ball in the bottom of the shoe deflated. I am very displeased with the performance of these shoes and will probably end of going to Sketchers.

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REEBOK quality degrades
, IN
Nov 21, 2010 5:39 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I purchased a Reebok Canvas 2 weeks ago and have hardly used it enough..i see that the cloth over the shoe has been torn and it is now unfit to wear..this shows how the quality of reebok shoes have degraded over time...this kind of degrade in the quality of the product should be taken seriously by the company and the products should be replaced asap...

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Whisproen
, US
Aug 04, 2010 6:52 am EDT

My son bought basket ball and got cracked and bursted in span of three months. Given for replacement and was kept at show room for one month and when personally visited the response was very shocking. The show room manager started misbehaving and shouting and insulted me in front of other customers and his show room assistants.

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Bermone
, US
Jul 24, 2010 7:15 am EDT

I purchased reebk shoes.After two months comdition of shoes was terrible.When i went to give back. they were trying to ignore me. Reebok people misbehaved with me.Its like they were throwing me out of the showroom. They were telling me that they cant teke it back in sale period. If they can sell to me in sale period Why mot thay can take it back.

I take oath that i will never buy the Reebok shoes again.

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Surag
,
Jan 19, 2008 12:00 am EST

I have bought a Reebok, Jeans worth Rs.1800/- from Reebok Exclusive Showroom in Trivandrum and within in one week of purchase its master buckle broken (brass buckle !), into two pieces, and now i am not able to use the jeans. I normally used to wear Trigger jeans worth only Rs.700/-, and this costly jeans of mine has not even served me for a week!

I advice everyone not to buy this brand...

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subham kumar singh
, IN
Jun 13, 2011 3:37 pm EDT

The sole plasting of shoe has been removed once, and it was given for repairing then also the condition is same.and the price of shoe is 3299 and date of purchase is 15 december, 2010.

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fatima shaikh
, IN
Oct 13, 2010 2:31 am EDT

we have ordered two watches one was ladies and the other watch was of gents .But you all have sent two similar reebok gents watches .We dont need two watches can you replace it reply me as fast as you can

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Thamassa
, US
Aug 06, 2010 1:07 pm EDT

Color of shoes fedup (white). On approaching dealer he says there is no warranty for white colour fedup and if purple colour gets fedup then it can be consider under warranty. Shooe is of white colour with purple shed at end.

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Anshita vijay
, IN
Feb 02, 2010 3:51 am EST

My order was ITBC09180287.I had maid the payment in the 1st week of December 2009.I have not received my order yet.I had also called at the Customer Care several times but all that went in vain.Please co-operate otherwise i'll be compelled to take some legal action.

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sauravk_aj
, IN
Jan 16, 2010 2:55 am EST

i was told that if i book 2 set of reebok kit i will get 2 coupoun of rs.5000 each as a free gift but now they said it will be available at order@indiatodaybookclub.com and i m unable 2 get that coupoun and i want my free gift coupoun. so please help me in getting my coupoun back

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pravin k.
, IN
Oct 27, 2009 6:45 am EDT

Purchased Rebok sports shoes on 11/08/2009 from Skyspace enterprices Mumbai under 40% discount offer.
With in month black sole came out.Therefore unable to use.Can you resolve this or can we get Reebok phone no. to lodge the complaint.

Pravin

022-[protected]
[protected]

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firecrakr1967
Whittemore, US
Sep 28, 2009 2:43 pm EDT

I bought a pair of reebok and have purchased reebok all most all the time i like the reebok shoes. I just bought a new pair two months ago and the soul is starting to come off on the the left shoe. i've tried shoe goo and that didnt work

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k.s.u.u.p
, IN
Aug 23, 2009 4:48 am EDT

Hi All

Watchout --> Reebok — poor quality/expensive/worst service

Guys/Gals i am writing this make you aware of the quality and service that i have experienced, and i dont want anyone else to experience the same.

Reebok Photos are attached

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James
, US
Jun 26, 2009 3:45 pm EDT

Reebox's DMXMAX shoes purchase 5 months age have major sole failure. THe heel and front of the shoe have collapsed inward making the shoe unusable. Returned shoes to where purchased. They informed me that the problem was a manufacture defect and I would have to contact Reebok!

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ney ney
las animas, US
Feb 11, 2009 12:53 pm EST

i boght a jersey from the end zone in pueblo colorado the numbers on the front an back started coming off the first wash took it back got a nother came home washed the second by hand and it done the same thing just worse

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ferdi
, ZA
Dec 28, 2008 8:54 am EST

I brought a RBK cricket bat from mr.Price Sport. the bat is not given enough oil etc. so i have to do it myself but while using the mallet I also brought as mr.Price Sport i discovered that the bat is beginning to crack and i'm afraid that it's going to break. does anyone know what I can do about it?

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Tins
,
Aug 09, 2008 12:57 pm EDT

your ###ing ### shoes are no match for nike brand shoes your ###ing ### reebok you just like a terrorist and robber you rob our money, REEBOK JUST A MONEY ROBBER, JUST SELLING ###ING ### SHOES THAT'S SO EXPENSIVE AND SMELLY ALSO ITCHY, THEY ARE ROBBER

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Tins
,
Aug 09, 2008 12:52 pm EDT

it's just a ###ing ### shoes, after i buy it, i wear it's just three days, after that it's produce the worst smell i've ever smell, i wash it but it became more worse the shoes became looks poor, make itchy also expensive in indonesia, it's cost until 400000 but the quality is sucker

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vishal
,
Nov 24, 2007 12:00 am EST

brought shoes from reebok kapurthala showroom showroom within a week the sole came out .the shop keeper kept the shoes for month but nothing was done.

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Ismail halvadwala
,
Jun 30, 2007 12:00 am EDT

I purchased rebook shoes 4 months back. The stitching of the shoes have come out. This is a manufacturing defect. On contacting the dealer he has informed me that this comes under wear and tear and refused to rectify it.

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Ravi Singh
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May 24, 2007 12:00 am EDT

I have bought a pair of floaters (Reebok) from the registered showroom of reebok at Panvel (Navi Mumbai). After a week only, sole has come out and now the shop owner is not attending my call properly.

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Garry Worrell
,
Apr 05, 2008 12:51 pm EDT

tennis shoes I purchased began squeaking and this has been very annoying-both squeak

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PaulyD123
Chicago, US
Oct 30, 2011 9:59 pm EDT

I placed an order for a pair of custom Omni Lite Pumps recieving them 10/28/11. Upon arrival I noticed these shoes were made with one thing missing; NO PADDING IN THE TOUNGE!The shoes are extremely uncomfortable as the air bag in the tongue is poking through the tongue down towards the toe part of the shoe into the sides of my feet causing severe blistering. Needless to say, I am totally disgusted and want this matter resolved! When I called in to complain about it to their customer service number I got some girl on the phone who seemed drunk and thought it would be comical if she talked like Joan Cuisak to me the entire time. She even at one point let out a great big belch in my ear! Ya, good customer service there! I was told there was nothing they can do and they're very sorry, but basically oh well sucker you're out. Horrible shoes, horrible service, had to wait two weeks to get my shoes of which of course were shipped right from China (and we all know quality comes from there. Rolling my eyes) Needless to say, I can strongly suggest you don't order from this site and go with Nike or Adidas instead.

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James Goodlett
Douglasviile, US
Aug 22, 2013 5:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

One pair, one bottom came unglued the first time I wore them
One pair reebok shoes both bottoms came unglued

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James Goodlett
Douglasviile, US
Aug 22, 2013 5:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Two pair of reebok shoes, the first pair both bottoms came unglued, the second pair one of the bottoms came loose the first I wore them. That is a shame, probably the cheapist way out

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nawaz shareaf
, IN
Dec 13, 2012 11:37 am EST

i bought a reebok shoes from reebok show room is situated in shaheen bagh okhla batla house, itis teard from exterior side of shoes. now today reebok companu making fool of customers and they are selling defected pieace of shoes.i want back my cash. it is very defame drawback of reebok company

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Sagar Kalra
, IN
Sep 08, 2012 12:15 am EDT

I bought a pair of reebok from ashok vihar delhi showroom on 2nd sep 2012 at 50 % discount .The shopkeeper told me that because they have got only this size (8) left hence the discount offered. But within one month the sole came out. Now nobody (showroom owner or the customer care )are willing to listen. please tell me what to do?
kalrasagar8@gmail.com

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Avinash kumar Avichal
, IN
Dec 30, 2011 5:28 pm EST
Verified customer This comment was posted by a verified customer. Learn more

what is the procedure to repair shoes which i have brought about 8 month later...plz inform me...

my email id is...avichal033@gmail.com
ph.no.[protected]

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B. Biswas
, IN
Dec 26, 2011 9:25 am EST

On 25th Dec. 2011, evening I went to VIP Road "Reebok Showroom" (Besides Haldiram, Kolkata) to buy a pair of show for my self, I was looking for a Zig Tech shoe. the guy showed me everything quite well. I was confused as I already seen & tried Nike's Airmax 2011. I was a bit confused. as with the price the reebok zig tech is cheaper. so I went out of the showroom to think a little before spending the money. after 20 minutes when I returned to the showroom there was a new guy to show the shoes. 1st question he asked with a rude tone about whats my ability as the budget. I got a little surprised. the nike showroom guys were totally opposite from the guys of reebok. nike guys insisted me on trying almost all the shoes of airsole tech. I was feeling bit shameful evenafter telling them I'll take it later, they replied that not a probs, this help u to choose & short them, for the future they will help me more. Now these reebok guys were like they r some kings & I'm like a accused to them. even when I tried to ask for a color combination of my choice the store manager addressed me as a back dated when the reebok web site is stating it as the new colors for the last one month. I'm totally against that particular showroom where they don't treat the customer properly. so any 1 from kolkata is reading this then my suggestion would be to avoid that showroom. thanx.

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Rahulsharmac
, IN
Dec 05, 2011 9:06 am EST

I have purchased two pairs of Reebok shoes from factory outlet Mahipalpur Delhi.
The shoes sole started to rip off within the first day of wearing that would not be expected from a local brand even.
When i approached store for the same he said no guarantee no exchange is already mentioned on bill which i never noticed even while purchase.
Then i came to know that shoes sole were actually pasted like just to sell shoes and if surely when things go wrong they have already mentioned ### on bill.

My Experience with Reebok is worst so would not advice anyone to go for that.please go for some other brand