Quest Diagnostics / unethical behavior

New London, CT, United States
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Cynthia, a home lab collector, was extremely disrespectful and rude. After having a heated confrontation with her, she purposely sabotaged my urine by throwing it away. I filled a urine cup over the tempature line, up to 30ml in fact. I requested she submit to the lab because I knew she was giving me a hard time because of our arguement (which is horrible customer service). I then called for another staff member to look at the amount and she poured the test out. If anything negative comes of this, I will be contacting an attorney. Does Quest even do background checks because this woman is nasty and rude.

Dec 04, 2018

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