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Nationwide Vision Center Customer Service Phone, Email, Contacts

Nationwide Vision Center
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www.nationwidevision.com

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Nationwide Vision Center Reviews 3

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Nationwide Vision Center I'm not sure what the point of scheduling an appointment is?

I'm not sure what the point of scheduling an appointment is? When they wait to cancel until the day of! Claiming that their corporate office was closing the facility... What kind of corporate office closes their facility without proper notification! Now I had to rearrange all of my other appointments today, just because there was Zero notice! And then made me find a new location! People work! And cant just reschedule at the drop of a hat...This is the last time I will be going through Nationwide Vision, and I understand now why their business rating is so low...

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I. Wilderman
,
Verified customer This complaint was posted by a verified customer. Learn more

I'm not sure what the point of scheduling an appointment is? When they wait to cancel until the day of! Claiming that their corporate office was closing the facility... What kind of corporate office closes their facility without proper notification! Now I had to rearrange all of my other appointments today, just because there was Zero notice! And then made me find a new location! People work! And cant just reschedule at the drop of a hat...This is the last time I will be going through Nationwide Vision, and I understand now why their business rating is so low...

K
K
K. Volkman
,
Verified customer This complaint was posted by a verified customer. Learn more

This is the absolute worst experience I have ever had with Nationwide. They are completely unprofessional and lost with the process. In the "waiting area" you can hear the employees talking about how sexy customers and other store workers are and then they question if you've picked out your frames when they told you to sit down and wait. Sarah is completely unprofessional and should not be working in a customer service position. They couldn't figure out how to properly bill with my insurance (***) and later on told me to call them and see if she did it right, which she didn't which has just charged me more as the customer. When I got that follow up call she said "well call me back when you're done and figure it out. Isn't that your job? They had no plan on fixing the mistake or even trying. Now here I am two weeks out with no call from them, no contacts, no glasses. While I was waiting my two hours there was another lady in there waiting where Sarah told her to sit and wait and after 30 minutes Sarah asked the lady why she hadn't found any frames yet (because Sarah told her to sit there and wait) and asked her to hurry because they were going to close soon. They also couldn't get their other machine to work to have a guys glasses be fitted when picking up. This office is an absolute joke. For you guys to be paid by my insurance AND $300 from me and this be your service.. ridiculous.

H
H
H. Metz
,
Verified customer This complaint was posted by a verified customer. Learn more

My new Glasses were returned to the Lab on Feb 9, 2021, at my request, due to problems I was having with the 'progressive lens' prescription. Taylor told me on Monday February 22, two weeks later, after being told by Judy that it would take about a week, that my glasses might not be ready this week at all due to a problem with back orders at the Lab but maybe? my glasses might be ready by the end of the week? nearly three weeks after my glasses were sent to the Lab for correction with the progressive lens. I found this long delay unsatisfactory in my receiving my new glasses from the Gilbert AZ Store on Williams Field Road on Monday, September 22, that I got a full refund from Judy. Everyone at the store, Bria, Judy, and Taylor, were very friendly and helpful at the store but they said this long delay in receiving my new Glasses back from their Lab with a corrected lens was something they very unfortunately had no control over and could not tell when I would receive my new glasses. They could only guess when I might be receiving them.

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Verified customer This review was posted by a verified customer. Learn more

Nationwide Vision Center My new Glasses were returned to the Lab on Feb 9, 2021, at my request, due to problems I was having with the 'progressive lens' prescription

My new Glasses were returned to the Lab on Feb 9, 2021, at my request, due to problems I was having with the 'progressive lens' prescription. Taylor told me on Monday February 22, two weeks later, after being told by Judy that it would take about a week, that my glasses might not be ready this week at all due to a problem with back orders at the Lab but maybe? my glasses might be ready by the end of the week? nearly three weeks after my glasses were sent to the Lab for correction with the progressive lens. I found this long delay unsatisfactory in my receiving my new glasses from the Gilbert AZ Store on Williams Field Road on Monday, September 22, that I got a full refund from Judy. Everyone at the store, Bria, Judy, and Taylor, were very friendly and helpful at the store but they said this long delay in receiving my new Glasses back from their Lab with a corrected lens was something they very unfortunately had no control over and could not tell when I would receive my new glasses. They could only guess when I might be receiving them.

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Nationwide Vision Center This is the absolute worst experience I have ever had with Nationwide

This is the absolute worst experience I have ever had with Nationwide. They are completely unprofessional and lost with the process. In the "waiting area" you can hear the employees talking about how sexy customers and other store workers are and then they question if you've picked out your frames when they told you to sit down and wait. Sarah is completely unprofessional and should not be working in a customer service position. They couldn't figure out how to properly bill with my insurance (***) and later on told me to call them and see if she did it right, which she didn't which has just charged me more as the customer. When I got that follow up call she said "well call me back when you're done and figure it out. Isn't that your job? They had no plan on fixing the mistake or even trying. Now here I am two weeks out with no call from them, no contacts, no glasses. While I was waiting my two hours there was another lady in there waiting where Sarah told her to sit and wait and after 30 minutes Sarah asked the lady why she hadn't found any frames yet (because Sarah told her to sit there and wait) and asked her to hurry because they were going to close soon. They also couldn't get their other machine to work to have a guys glasses be fitted when picking up. This office is an absolute joke. For you guys to be paid by my insurance AND $300 from me and this be your service.. ridiculous.

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Is Nationwide Vision Center Legit?

Nationwide Vision Center earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Nationwide Vision Center stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Nationwide Vision Center's reputation as a trustworthy leader in their field. Customers can rely on Nationwide Vision Center's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Nationwide Vision Center. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Nationwide Vision Center's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Nationwidevision.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Nationwidevision.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

About Nationwide Vision Center

Nationwide Vision Center is one of the leading eye care providers in the United States, with multiple locations across the country. Founded in 1985, the company has been providing high-quality eye care services for over three decades and has established a reputation for excellence.

The center offers a wide range of services to meet the diverse needs of its customers, from routine eye exams to advanced treatments for complex eye conditions. Customers can choose from a variety of eyewear options, including glasses, contact lenses, and sunglasses, to suit their unique style and preference.

What sets Nationwide Vision Center apart from other eye care providers is its team of highly trained and experienced eye care professionals. The center employs the latest technology and techniques to diagnose and treat eye conditions, ensuring that each customer receives the best possible care.

Nationwide Vision Center is committed to providing outstanding customer service, and its team of friendly and knowledgeable staff is always ready to assist customers with any questions or concerns they may have. The center strives to create a welcoming and comfortable environment for its customers and makes every effort to ensure that their experience is pleasant and stress-free.

Overall, Nationwide Vision Center is a trusted and reputable eye care provider that is dedicated to helping customers maintain healthy vision and achieve optimal eye health. With its comprehensive services, expert staff, and commitment to customer satisfaction, it is the go-to choice for anyone looking for quality eye care.
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  1. Nationwide Vision Center Contacts

  2. Nationwide Vision Center phone numbers
    +1 (480) 961-0793
    +1 (480) 961-0793
    Click up if you have successfully reached Nationwide Vision Center by calling +1 (480) 961-0793 phone number 0 0 users reported that they have successfully reached Nationwide Vision Center by calling +1 (480) 961-0793 phone number Click down if you have unsuccessfully reached Nationwide Vision Center by calling +1 (480) 961-0793 phone number 0 0 users reported that they have UNsuccessfully reached Nationwide Vision Center by calling +1 (480) 961-0793 phone number
  3. Nationwide Vision Center emails
  4. Nationwide Vision Center address
    220 N Mckemy Ave, Chandler, Arizona, 85226-2654, United States
  5. Nationwide Vision Center social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 08, 2024
Nationwide Vision Center Category
Nationwide Vision Center is ranked 545 among 573 companies in the Other category

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