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Publishers Clearing House / PCH.com

Publishers Clearing House / PCH.com review: received a package I never ordered! 160

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12:00 am EST
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I want to complain about the package I received from Publishers Clearing House - # [protected] - I did not order this. I do not want this and I do not want to pay postage to send this back. I will never order from Publishers Clearing House again if I am going to be sent packages that I did not order.

Beware people!

Publishers Clearing House / PCH.com customer support contacts
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101 Winners Circle, Port Washington, NY, 11050, US

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Thanks! PCH Consumer Affairs
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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160 comments
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Down4myhopey88
, US
Dec 04, 2019 3:42 am EST
Verified customer This comment was posted by a verified customer. Learn more

Bless yall

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Stewart Terwilliger
, US
Nov 03, 2019 12:44 pm EST

I'm unable to use the app all of a sudden keeps coming up with a unexpected error message

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Me2382
, US
Oct 07, 2019 10:39 pm EDT

To which I never ordered or received I received an umbrella which we just so happens to have a windy hail of a week and we'll I worked out in it and I was outta dry closes by Friday and the umbrella a windy
proof umbrella folded out in twenty min of gusty winds and rain I was at work and trying to bring it back and package it was mangle

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ccshowme
, US
Sep 28, 2019 1:13 pm EDT

This monitor does not work, how do i return it? I have returned this monitor, it does not work! USPS Tracking number ; [protected] 6172 76) I tried using this monitor over and over, changed batteries and tried again, simply does not work!

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Gee Mee
, US
Sep 01, 2019 5:30 am EDT

Received email August 23, 2019 from Publishers Clearing House that an order I placed on July 25, 2019 was to be delivered to me. I NEVER placed an order and never will. Also unsubscribed to emails and kept getting emails to continue to enter sweepstakes. I unsubscribed again.

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zioo
, US
Aug 25, 2019 1:34 am EDT

i don't have the bill so I can't find the invoice number

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zioo
, US
Aug 16, 2019 7:10 pm EDT

haven't a bill so I pay it without invoice number .

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Rhonda Madden
, US
Aug 12, 2019 6:56 pm EDT

I ordered a car phone mount and received Blinds Cleaner instead. I do want them. Can it be returned and the right item sent to me?

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Santiago. Azurin
, US
Aug 04, 2019 9:52 pm EDT

Im sorry no product. Only my experiences in the internet thank you so much for understanding.

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Mudji Versteeg
, US
Jul 21, 2019 8:12 am EDT

Too whom it may be concern
I'm emailing to file a complaint that each time when we sent in for the contest we receive back a ripped off not winning and I do feel to express that this is really unfair that we don't get a chance to win anything

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Donna Boswell
, US
Jul 15, 2019 6:09 pm EDT

You can only enter certain ones but they send all. They say they have cut off apple users.

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Donna Boswell
, US
Jul 09, 2019 10:45 am EDT

they are a ripoff. They now will only let you enter certain things. Said they have cut off apple devices. So how is that fair?

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peteskeet
, US
Jun 30, 2019 2:18 am EDT
Verified customer This comment was posted by a verified customer. Learn more

multiple and please can someone share how to transfer points into real money i have over 2 million coins

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Debbie Kennedy
, US
Jun 08, 2019 7:44 pm EDT

I don't want or need cooler bags I do however need the sink cleaner.

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kJM43
, US
Jun 08, 2019 11:10 pm EDT

Tried to pay on line, but can't . Need physical address. Can't access consumer service. Do not have/use other public media, only email or postal service.

Alice Walton
Acct. # [protected]

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fuck you deborah holland
, US
Jun 02, 2019 8:00 am EDT

do not contact me anytime in the future, otherwise a suit will follow

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Junkmale
, US
Jun 01, 2019 11:36 am EDT

My name lakime delisser and i complaint because i ben playing pch for years and i realize that threw out them years pch ben harassing and harassing me in every possible way between facebook and tv im seeking legal action because looks as if pch is actualy calling me to

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Lyle Christiansen
, US
Apr 21, 2019 11:15 pm EDT

I wish to have PCH change my old address of : Lyle Christiansen
701 Imperial Drive
Morris, MN 56267
to my new address : Lyle Christiansen
1100 Scotts Ave.
Morris, MN 56267
My acct. # is :[protected]

1100 Scotts Ave. is the furtherest Ave. West in Morris, MN So it is easy to find when
you come looking for me.

Thank you very much.
Lyle

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Paulette Paulson
, US
Feb 11, 2019 11:48 am EST

My customer ID # is [protected]. In February of 2018 I placed an order (order # [protected]) for item # 2301HJ for some plants. I paid the invoice of $24.21 on March 3, 2018. I never did receive my order and don't need it now. I would like a full refund. I don't have the capability to send you a photo of the invoice.

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another junk
, US
Dec 20, 2018 5:01 pm EST

Three times they have tried to say I placed an order but I did not. I clearly check that my shopping cart is empty every time. I have called and canceled the order each time. This outfit is a scam.

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Laurie Hamer
, US
Nov 26, 2018 8:06 pm EST

Here I go again, I just wrote you about being unhappy with my recent shipment, then I did a stupid thing and ordered something I hadnt seen for awhile, boy do I regret it and want to cancel it, however in the mean time I just received a package from you and whatever it is I DONT WANT IT. It is being sent back as "REFUSED"! Due to all of this I hear by request that my name be taken off your list. Never again.

Goodbye,
Laurie

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Inside Beauty
, US
Nov 19, 2018 9:11 pm EST

I have been playing PCH for a long time and I did win $5 on the Instant Win, but I know it's rigged for you not to win big money. I like to play just for fun and I don't expect to win big because I believe it's impossible.

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BigWinner
, US
Nov 15, 2018 8:48 pm EST

I had received a package about a month ago after receiving an email about my "order". I never ordered anything nor set up an account with them to do so. I didn't order the item so never opened it. I began receiving invoices for the item and finally called the tel:+[protected] today. I spoke with a rep (non north-american accent) who said she has now canceled the order and that I can keep the package as my free gift. She said I would be able to go to my online account to verify the order cancelled over the next couple of days. I informed her that I had no account to log into and would not register for one now. (basically to maintain their burden of proof). She said that she would mail (snail mail) me confirmation of the cancellation which I will eagerly keep an eye for. This BETTER be the end of it...but w/ crap like this I would not be surprised if it isn't.

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Wouldn’t you Like to know
, US
Apr 19, 2019 6:09 am EDT
Replying to comment of BigWinner

I signed up for USPS informed delivery service. Similar problem. PCH told me the same thing. Knew the package was coming through USPS and regardless what PCH said, I refused the package at the door.

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darlenebmarshall
, US
Nov 12, 2018 11:24 am EST
Verified customer This comment was posted by a verified customer. Learn more

Today Jan. 27, 2017 I got a dog blanket in the mail. It is for a sofa or something. I never ordered this nor do i want this item. I want to return it to you, but do not want to pay for postage. Enclosed was a bill to me as well. order number v305513949486

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April Escobedo
, US
Nov 04, 2018 3:53 pm EST

Hi i got all 5 my numbers on pch lotto blast game and all it said was pull back curtains am i going to win my 2500 cash jackpot im upset it just sent me back so when will i get my reward

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Joy Segota
, US
Oct 27, 2018 6:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

When I received my shipment only one of the three plants was still alive. The other two looked like they had frozen during shipping.

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Clayton Roth
, US
Oct 22, 2018 12:21 pm EDT

Dave Sayer, Danielle Lam, and other PCH personal. Asking for a fee before receiving the prize. Told won a New car and $5000 aweek for life. But have to pay fee or go to Walmart and get with Western Union and send the 10 digits to them before receiving the prize. Will any of this is true or false.

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Darla215
, US
Oct 15, 2018 12:06 pm EDT

Hello, I am sorry to complain about PCH, however, they have a lot of false advertisements. I have been with them since 1999 and still have not received a discount or half off as promised. Also there scratch off prizes are also false advertisement, I have won many of them and have seen nothing. Thank you for Listening Mrs. Darlene Anderson

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Travis Mccarthy
, US
Oct 14, 2018 5:25 pm EDT

I just want to know how many [censored]ing entries I have to be giveaway or sweepstakes for the Ford Escape cuz I can't seem to find that information anywhere and I know I have about 5000 entries but for the life of me I can't figure out where you find that info

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Anthony Kenney
, US
Sep 18, 2018 12:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

ANTHONY C KENNEY 1140 S 101 E AVE APT3 TULSA OK 74128
[[[[OLD ADDRESS 1840 S BOULDER AVE APT702 TULSA OK 74119

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Tammy Burks
, US
Sep 10, 2018 7:58 pm EDT

I have not ordered anything from PCH. Stop order. I ordered nothing.

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Sylvia Ascencio
, US
Aug 20, 2018 9:50 pm EDT

I've already paid$30.61 on the rings I ordered. Now it says $30.81 pending on my card. I ordered only once. You shouldn't be charging me twice. Please fix the problem. I don't like to be charged again.

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Blahblah4748
, US
Aug 20, 2018 3:40 pm EDT

Been getting all kinds of emails about stuff I'm "winning" but never actually win anything and I've been playing this for along time. I think it's just a waste of time!

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Fred Pearson
, US
Aug 20, 2018 6:03 am EDT

[protected]
bionic steel hose is poorly made about 2 months it started leaking really bad tried to fix it but the inside hose is leaking at quite of few spots item number [protected]
would like it replaced or money back 50 ft hose

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Lisa grady
, US
Aug 15, 2018 6:01 pm EDT

Hi I've been playing your game for 5 years and I still haven't won anything and this is ridiculous shouldn't take this long to win and then you keep sending me email saying this could be you but when you play the games I still haven't had pH Clearing House come to my house and it's been 5 years and I still haven't seen nobody coming to my house

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James Hennington
, US
Aug 14, 2018 11:47 am EDT

Yesterday i was a friend with Jennifer Young she said she was with pch .Told me that I had won $2, 500, 000 and $10, 000 every week and a new car but I would have to pay a $350.00 to receive my winning.

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BoandVicki
, US
Aug 15, 2018 3:20 am EDT

I am not at all happy with these lights but since it would cost me to send them back I just paid for them. I will not be buying anything else from you because there is no return service. You should take your customers in consideration. I buy many thinks through Amazon and never have a problem with returning my items.

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Janet Walters
, US
May 26, 2018 4:54 am EDT

why are ads so long? Vascepa, Merck and others are infamous for this. My wife and I will never watch or listen to an ad that is longer than 30 seconds. Any ad longer than 15 seconds is boring and a waste of time. It is like being forced to watch a stupid movie that you do not want to watch. Please cut the ad time. They take away from playing the games.

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Lirpa Slamina
, US
Mar 07, 2018 8:00 am EST

I had a good experience. I mistakenly placed an order, but didn't see in my shopping Cart. I then thought, "ok maybe I didn't". Then a day or so later I got an email and has placed the order. I called the 800 # and all they it cancel and I had made an error.
The last was very friendly and put me on hold. She came back & said in 24-48 hours I'd see the credit.

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Ken McManaman
, US
Mar 09, 2017 5:44 pm EST

Pch contends I have ordered an engraver pen. I have not. I wanted to try this sweepstakes to see if it was legitimate. it appears to be fake. I am a trail lawyer and ready, willing and able to file suit for the fraud being committed to me and millions of people in the usa.