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Pizza Hut / customer service

1 Shaker Heights, OH, United States Review updated:

I ordered a big dinner box online at 10:05pm for delivery. At 11:03 Pizza Hut called me asking me did I want to come pick up my order. I asked why would I come pick it up if I ordered for delivery. The woman stated that they could not do any more delivery orders. I was very upset that it took almost an hour to say that they could not deliver any orders for the rest of the night. Due to the fact they didn't have any drivers. If they didn't have any drivers once my order was placed I should have gotten a call. I could have easily ordered something else for my family. Pizza Hut really needs to get more training for their employees

Dec 30, 2017
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  • Po
      31st of Dec, 2017
    0 Votes

    It's likely that they did have a driver at the time. It's possible that that individual had an unexpected need to leave that evening (sickness, an accident, etc.).

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