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Pizza Hut / customer service

1 Vernal, UT, United States

I tried to order delivery service, as i have been doing weekly for 5 years at my current address and have never been turned away, however, when i tried today, i was told that my address is outside of delivery boundaries which was weird to me because my neighbors and i have always gotten delivery to our addresses. I ended up just canceling my order and was promptly hung up on by a man who said he was the manager. He had hung up on me before i could even ask him when i could expect my money to be back on my card. When i called back, i spoke to the real manager who informed me that the person i spoke to had lied to me about being the manager. Very unprofessional! I have been been a customer at this location for many years and sadly, i will be taking my business elsewhere.

Sep 23, 2018

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