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Starbucks Complaints & Reviews

Starbucks / service

F. Causor on Dec 4, 2018

Today around 4 o'clock (12/4/18). I was at 13689 Foothill Blvd in Sylmar CA Starbucks. Orderer a Grande Caramel Fappacinno. I waited for 25 minutes and I never received my drink. People who ordered after me got their drinks. I asked the cashier for mt money back because I waited for a very...

Starbucks / moldy food

Cmassey2290 on Dec 4, 2018

I have been an avid returning customer of Starbucks for over 15 years. I have enjoyed many beverages and food items from your company. However, on 9/27/2018 at the El Centro, CA location, I ordered a blueberry oatmeal, and was deeply disappointed and shocked to find that the blueberrie...

Starbucks / gift card did not load the amount purchased.

Ydna on Nov 30, 2018

I purchased a gift card with a $25.00 balance. The card did not load but my credit card was charged. The transaction CHK 172 Nov 16th @2:49PM (see attached photo). The lady swiped the card but it for some reason did not load the $25.00 How do I get a refund or a gift card with the $25.00...

Starbucks / Free reusable cup Friday Nov 2nd 2018

Giota1975 on Nov 2, 2018

I took my 65 year old mother and 22 year daughter to 4 Starbucks locations near our house today to get our holiday beverages and free reusable cups. We started our venture out at 7am. We went to the north Wales location, blue bell, east norriton and montgomeryville. All 4 locations were...

Starbucks / dropping money on floor

michelleCere on Nov 1, 2018

14330 San Pablo Ave, San Pablo ยท (415) 456-9157 I was just at this location and again they dropped my money on the floor and I had to get out the car to pick it up. They are running some type of scam here or something. I also heard the lady at the drive thru window describe the car ahead...

Starbucks / rude person and coffee drink not made right

carole mulvaney on Oct 26, 2018

I get an iced vanilla latte at the starbucks location in cottage grove, oregon three times per week and usually it is fine but today, 10/26/2018 at around 10:30 a.m. my iced coffee was lacking coffee stength so I pointed this out and the young man was snarky and rude, he added a shot of...

Starbucks Sangam Courtyard Delhi / coffee frappuccino

Divya amla on Oct 26, 2018

Hi this is Divya here, on 26th Oct at 18:30 hrs I entered Starbucks at Sangam Courtyard Delhi outlet. Rajender was the staff attending to me when I asked him on how can I become a member he didn't show interest and gave half hearted information to which i requested that I do want a card...

Starbucks / three specific purchases for 175 points

Kenton Crowley on Oct 17, 2018

I purchased three items expecting to get 175 points and Never received them. I called customer service and they told me I had to purchase them individually or he didn't meet the criteria. I don't even purchase the things that were offered regularly and I feel I have been ripped off...

Starbucks / mobil app

Badgurl on Oct 12, 2018

Do not use Starbucks mobile app! The other day I was going over my bank statement and noticed an unauthorized charge for $10.00 for a reload onto the rewards card. I visited my bank to see if it was a duplicate charge and they informed me that it was not and that someone had charged my...

Starbucks / horrible customer service

Karen Marie E on Oct 2, 2018

There was a line but I figured it would move quickly since it was at the airport. I was wrong. The woman in front of me actually had to ask if they were closed because she was standing there waiting to order but was ignored. The young man answered "No" but then proceeded to go over and...

Starbucks / food and service

Xyzxyz1234 on Sep 30, 2018

I visit Starbucks twice per day every day. I was so disappointed when the fluffy morning bun was replaced with a hard perfect circle and different recipe. It is a baked good and not everyone is the same size. I had no choice but to migrate to the blueberry muffin. I always scrapped the...

Starbucks Coffee McCarran Airport Las Vegas / turkey cheddar sandwich and cherry ham sandwich

Angiemo on Sep 21, 2018

Both these sandwiches were practically inedible and we put them in the trash after a couple of bites. We did not have time to complain at the airport as we had a flight to catch. We queued for ages to get them and were told they were unable to heat them up for us. Due to us having to get a...

Starbucks / service

Shannon Mohr on Sep 20, 2018

I asked for 4 shots of vanilla. It didn't taste like my usual 4 shots. Not Latoia but the other girl working, I asked her if there were 4 shots of vanilla in a nice way. She got defensive and said it's 4 shots. She didn't offer to add more. So as a good customer I went to the back of the...

Starbucks / service

ironicsituations on Sep 19, 2018

Having been a regular of Starbucks (United Square), I understand that the branch has a low tolerance of customers leaving their belongings on their seats for more than 10 minutes. That is perfectly understandable. But what irked me recently was when I witnessed a group of (presumably...

Starbucks / coffee

Raymond Mak on Sep 15, 2018

I've been buying coffee at this Starbucks for about 6 months now and it's been pretty good up until today . I order 3 blond medium in a large cup so i can put creamer in . 1st there were no blond so i get a pike and the server instead putting the coffee in the large cup, she put it in a...

Starbucks / sprouted grain bagel

afetze1 on Sep 14, 2018

I have noticed that most stores in my area are consistently out of stock of the sprouted grain bagel. While I suppose this means it is a popular item, I find it rather frustrating that supply never seems to increase in light of this demand. I will often create a mobile order on my phone to...

Starbucks / till operator named under

Nakul Sehgal on Sep 13, 2018

So today I visited your store in Pacific Mall, Delhi. So I had a reward with me of free food so I wanted to redeem that but the till operator constantly kept on saying that it is not valid. Log out and then login your reward will not be there but it was. Then also he said no it isn't...

Starbucks / service

edk1001 on Aug 15, 2018

Ordered a drink at Spokane airport. They were busy and it appeared they only had one person taking orders and one making drinks. I ordered a shaken ice tea and after waiting 30 minutes and the order was not done we had to leave to get on the plane. So I wasted $4.00 . I think it the...

Starbucks / wrong order

KatieGuyant on Aug 15, 2018

I have been having a very long/busy week and decided to treat myself with a starbucks flat white with soy. I try and stay away from Dairy. I have had this many times before and LOVE the drink. I ordered it and the order was never repeated back and no questions were asked. When I got my...

Starbucks / customer service

Kathia25 on Aug 13, 2018

On August 13, 2018 at 5:22 pm i was going to purchase a caramel frappe from this location however when i told the cashier she told me they did not have it because their machines weren working so i went ahead and ask what they had sinse their machines were not working and she stay quiet but...