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Starbucks Customer Care Service

Starbucks Corporation

2401 Utah Ave S Ste 800
Seattle
Washington
United States - 98134

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Starbucks Complaints & Reviews

Starbucks / unauthorized closed Starbucks cards after loading with $50 each

Li
Lisa T. W on Sep 20, 2017
Starbucks "Security" closed both mine and my husbands Starbuck's cards only after we added $50 to each. I spent an hour on phone with Starbucks Customer service- spoke to 3 different people and bottom line is they cannot tell me why our accounts were closed (we did not authoize) or why...

Starbucks / service

Wa
Wang Pan on Sep 18, 2017
I just want to buy two cups in Starbucks which located at Fayetteville road, in Harris teeter. When I as her for a information about the cups, she had a extremely bad attitude, she didn't know how to register those cups for discount, and she told me that she can't do this, I have buy the...

Starbucks / wrong change

Sa
Sandra Vicente on Sep 8, 2017
Name of company and location: Starbucks Coffee, Al-Shaya Morocco S.A.S., SBX airport marrakech On the 6 th Setember 2017 at 08:33 I asked for a pain Suisse which marked the price of 1.60 euros. I had a bill of 20 MAD (local coin). The exchange is 1 euro is 10 MAD, so 20 MAD is 2 euros. In...

Starbucks / beverage

Iv
Ivy Pittman on Sep 1, 2017
Barista did not know how to make Iced Macciata, which I asked him to remake. It still was not to my satisfaction. However I could not wait since I had a connecting flight. My worse experience at Starbucks. Sunday, August 27, 2017, approximately 4:14pm O'Hare International Airport, Terminal...

Starbucks / treatment by starbucks employee

Ka
Karoncoffee on Aug 30, 2017
I was traveling through Dallas airport (August 7th) heading home to Phoenix. Since I had a couple hours wait time I stopped at one of the airport Starbucks stores near my gate to get a cup of coffee. I typically like hot coffee, but I saw your signs stating you had cold brew and thought...

Starbucks / hair on my drink 08/26/2017 from florence & marsh store in redwood city, ca

Tw
twinkleposh on Aug 26, 2017
Starbucks - 995 marsh rd. Redwood city, ca 94063 Complaint: I bought a coconut milk mocha macchiato & some sandwich about 8:30 this morning, 08/26/2017. I was grossed out when I found a long strand of light brown hair stuck in between the cup and lid from the drink that I bought just a...

Starbucks / highly unmotivated and uninformed staff members

Le
Leena B on Aug 23, 2017
Visited the Starbucks location in ORLANDO INTERNATIONAL AIRPORT STOREID: MCOSTA04 August 18 @ 9.04 AM. I have to say worst service and crew ever! First it took Ms Chianti a long time to understand me as I stood in front of the register. I wanted to order a Iced Cascara Coconut Milk Latte...

Starbucks / strange actions

Bd
bdbaker on Aug 21, 2017
Their website didn't recognize my password. Due to the instructions, I had to change my password. It worked just once, but then it didn't let me log in. I did the same thing about 5 or 6 times and the result was always the same. I called their support, but they said what I already know...

Starbucks / stop getting prices from your head

Al
Alexis on Aug 17, 2017
Sometimes it looks like Starbucks employees make up prices every day. Just for fun. They are always different: some are more expensive (most of all), some are cheaper. But it's still nonsense. Why can the prices not just be fixed for a couple of months? But the strangest part is that they...

Starbucks / the lack of knowledge on preparing the same drink for 3 months

Mo
Mommyof10 on Aug 15, 2017
I love Cinnamon Dolce Latte on ice.the Starbucks in Red Wing Minnesota hired new baristas about 2 months ago.each time the drink is not made right.one day barista put regular cinnamon on top.same thing the next day.I finally told her that's not the right topping, the same Barista over and...

Starbucks / orders

Dm
Dm2383 on Jul 22, 2017
I placed an order on appt when I arrived it said it was ready. The girl behind the counter said it was 20 mins before the open and I would have to wait till then even though the app says they open at 6am not 8am. While I'm waiting there is a man there they have already served I even took a...

Starbucks / customer service

Mc
mckitty on Jul 19, 2017
Store id: jaxsta06 Date: 7/16/17 Cashier: catherin 349344 Time: 8:44 am Chk: 3896 I went to this starbucks to obtain a plain, cinn raisin & asiago bagel. the cashier asked if I would like them toasted? I replied "yes, all 3 with butter, please" after I paid for my bagels ($8.34) the...

Starbucks / lack of employee attention to paying customers in the queue

Av
Avalon Ryan on Jul 18, 2017
I was standing in the front of the queue, the man ahead of me was argueing with the cashier. There was only one cashier on duty so another cashier came to assist. The cashier proceeded to ignore me completely, even though I was in the front. She then told me to go away, even though I had...

Starbucks / coffee and service

Ka
Karolinka92 on Jul 17, 2017
Yesturday I purchased coffee at 55 e jackson st. I ordered iced hazelnut coffee with cream when i reciebed the coffee there was no cream in it and there was no cream. Tje coffee didnt taste as it suppose to. So i asked the barista Jackie to add more hazelunt and cream and she responded...

Starbucks / how rude the manager of starbucks was

Da
daliya on Jul 14, 2017
I'm sending you this email regarding an issue with the manager of Starbucks the one at 329 justison st, Wilmington, DE 19801 I want to complaint about the manager and how rude he was to us. We live above Starbucks at the residence at justison landing and we are a daily customers, but today...

Starbucks / not the drinks I ordered

Ap
April Diane Campbell on Jul 11, 2017
I ordered a Gr Caramel mocha latte (this should be a hot drink) and Venti Chai Frapp, (which is a blended frappe). What I got was a Gr Frapp blend mocha and no caramel, and an iced Chai latte which should've been blended NOT on ice. Told them the Chai is to be in a Frapp and not on ice. He...

Starbucks / hard to get a simple cup of coffee

No
Nolan Ross on Jul 4, 2017
It has been consistently difficult to just get a cup of coffee at Starbucks. If it happened every once in a while I would understand, but it's every single time. One day there was no line, so I told my friend, "watch this." We stood there as if invisible while the two girls chatted with a...

Starbucks / unethical behaviour

Da
Dan Rau on Jun 30, 2017
Hello I want to make a complaint about the service that I have received from a local Starbucks store - Romania - Bucharest. On June 27 I came to Starbucks (you have the address down below) to order my daily tea, after my order has been taken I asked the sale person just to show me a box of...

Starbucks / coffee

Ti
Tina Li on Jun 19, 2017
This company charge me too much for a little cup of cofee! I went in and ordered a cofee and they ask what kind so I ask for recommendation and she said to get something type ice coffee because I said I like it not too plane or sweet and she try to charge me $5!! I pay and then got my...

Starbucks / caramel macchiato

Sh
Shirley Wong on Jun 3, 2017
I purchased a grande caramel macchiato on June 3, 2017 at about 12:00pm at the Starbucks on ellerslie and 111 street (James Mowatt location) and when I got home I realized that it was really light so when I opened the cup and used a spoon to move all the foam aside, my cup was only 3/4...

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