The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Starbucks Complaints & Reviews

Starbucks / three specific purchases for 175 points

Ke
Kenton Crowley on Oct 17, 2018

I purchased three items expecting to get 175 points and Never received them. I called customer service and they told me I had to purchase them individually or he didn't meet the criteria. I don't even purchase the things that were offered regularly and I feel I have been ripped off...

Starbucks / mobil app

Ba
Badgurl on Oct 12, 2018

Do not use Starbucks mobile app! The other day I was going over my bank statement and noticed an unauthorized charge for $10.00 for a reload onto the rewards card. I visited my bank to see if it was a duplicate charge and they informed me that it was not and that someone had charged my...

Starbucks / horrible customer service

Ka
Karen Marie E on Oct 2, 2018

There was a line but I figured it would move quickly since it was at the airport. I was wrong. The woman in front of me actually had to ask if they were closed because she was standing there waiting to order but was ignored. The young man answered "No" but then proceeded to go over and...

Starbucks / food and service

Xy
Xyzxyz1234 on Sep 30, 2018

I visit Starbucks twice per day every day. I was so disappointed when the fluffy morning bun was replaced with a hard perfect circle and different recipe. It is a baked good and not everyone is the same size. I had no choice but to migrate to the blueberry muffin. I always scrapped the...

Starbucks Coffee McCarran Airport Las Vegas / turkey cheddar sandwich and cherry ham sandwich

An
Angiemo on Sep 21, 2018

Both these sandwiches were practically inedible and we put them in the trash after a couple of bites. We did not have time to complain at the airport as we had a flight to catch. We queued for ages to get them and were told they were unable to heat them up for us. Due to us having to get a...

Starbucks / service

Sh
Shannon Mohr on Sep 20, 2018

I asked for 4 shots of vanilla. It didn't taste like my usual 4 shots. Not Latoia but the other girl working, I asked her if there were 4 shots of vanilla in a nice way. She got defensive and said it's 4 shots. She didn't offer to add more. So as a good customer I went to the back of the...

Starbucks / service

Ir
ironicsituations on Sep 19, 2018

Having been a regular of Starbucks (United Square), I understand that the branch has a low tolerance of customers leaving their belongings on their seats for more than 10 minutes. That is perfectly understandable. But what irked me recently was when I witnessed a group of (presumably...

Starbucks / coffee

Ra
Raymond Mak on Sep 15, 2018

I've been buying coffee at this Starbucks for about 6 months now and it's been pretty good up until today . I order 3 blond medium in a large cup so i can put creamer in . 1st there were no blond so i get a pike and the server instead putting the coffee in the large cup, she put it in a...

Starbucks / sprouted grain bagel

Af
afetze1 on Sep 14, 2018

I have noticed that most stores in my area are consistently out of stock of the sprouted grain bagel. While I suppose this means it is a popular item, I find it rather frustrating that supply never seems to increase in light of this demand. I will often create a mobile order on my phone to...

Starbucks / till operator named under

Na
Nakul Sehgal on Sep 13, 2018

So today I visited your store in Pacific Mall, Delhi. So I had a reward with me of free food so I wanted to redeem that but the till operator constantly kept on saying that it is not valid. Log out and then login your reward will not be there but it was. Then also he said no it isn't...

Starbucks / service

Ed
edk1001 on Aug 15, 2018

Ordered a drink at Spokane airport. They were busy and it appeared they only had one person taking orders and one making drinks. I ordered a shaken ice tea and after waiting 30 minutes and the order was not done we had to leave to get on the plane. So I wasted $4.00 . I think it the...

Starbucks / wrong order

Ka
KatieGuyant on Aug 15, 2018

I have been having a very long/busy week and decided to treat myself with a starbucks flat white with soy. I try and stay away from Dairy. I have had this many times before and LOVE the drink. I ordered it and the order was never repeated back and no questions were asked. When I got my...

Starbucks / customer service

Ka
Kathia25 on Aug 13, 2018

On August 13, 2018 at 5:22 pm i was going to purchase a caramel frappe from this location however when i told the cashier she told me they did not have it because their machines weren working so i went ahead and ask what they had sinse their machines were not working and she stay quiet but...

Starbucks / starbucks sea-tac international airport elsa #383853

Dg
dg3225 on Aug 12, 2018

What I Liked: 1. The Ice Quad Espresso was at expected quality and taste levels for a SBUX. What I Did not Like: 1. Cashier was totally untrained and had no clue what she was doing. 2. Overcharged me for the Ice Quad: Charged me for a Americano Venti and added a shot charge adding up to 5...

[Resolved] Starbucks / my treatment

Ow
Owen S Taylor on Aug 9, 2018

I went into Starbucks at Ft, Campbell KY and had a brand new smart phone with me. I don't know much about them and started trying to operate the camera. One of the barista's actually helped me and showed me how to take a picture. So I took about 10 pictures and then I left. The next day I...

Starbucks Coffee / old orchard, skokie, il

Sp
Spinner30 on Aug 7, 2018

August 7, 2018 12:05 pm This Starbucks location is dirty, windows are filthy and the barista for the third time in a row made my Grande Vanilla Skim Misto incorrectly. It tasted terrible. I am done with Starbucks. The quality is not keeping up with the prices. These employees spend more...

Starbucks / white reusable cup

Gr
Grammy Bassi on Aug 6, 2018

I bought a white reusable cup from a store in Vaughan last month and it was $2 plus tax. The cup was so dirty when i opened the bag at home. i wanted to buy more but when i asked from the guy for more he replied so rudely in front of customers that they had no more of cheap ones as if i...

Starbucks / unethical behavior

Na
Nadz88 on Aug 4, 2018

I am writing to you in regards to Starbucks Point 90 branch located in New Cairo, Egypt, as a regular customer with Starbucks precisely point 90 branch I am disputing the lack of management as incident occurred a few weeks ago with one of the barista called Ahmed Gamal as he was being "out...

Starbucks / bathroom

Kb
kbootay on Aug 3, 2018

Sunnyvale, CA on Matilda ave/El Camino. since this year MEN have been going into the Women's bathroom. (the door does not lock and it has two toilets in it). The sign says Women NOT all genders. I have run into a man while trying to go into the Women's Bathroom. I have known someone...

Starbucks / explosive mood swing employee. august 1. 11:00 am

Br
Brianabol on Aug 1, 2018

S. Federal Highway/E.Broward Blvd in Fort Lauderdale. This was my Starbucks. 2 blocks from my house and I loved getting my Americanos every morning. Loved the staff! Smiles, jokes and personal updates. You folks hired new people for my Starbucks and they're monsters! I just finished ordering...