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Starbucks Customer Care Service

Starbucks Corporation

2401 Utah Ave S Ste 800
United States - 98134

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Starbucks Complaints & Reviews

Starbucks / Bad customer service & rough treatment by Trent at Starbuck @ 93 South River Road, Bedford Mallm NH 03110

Jack20575 on Oct 21, 2017
I went with my wife and son to walk thorough for as always being Startbuck customer to get coffee and tea. We order coffee and tea but barrister name Trent gave coffee fast but took more than 20 minis to open window and give tea. Which was ready and kept at window. When we knocked the...

Starbucks / starbucks customer service at edmonton airport

Nicky Hemenway on Oct 19, 2017
I was ordering a latte from Rachael at starbucks. I saw how frustrated and rude she was to the guests before me. When it was finally my turn to order I asked her how her days was. She told me she wished she could go home. I told her I was sorry she wasn’t having a good day. I repeated my order...

Starbucks / starbucks pound cake order

Acazares0711 on Oct 19, 2017
This location was 16th street and Pacific Ave, this always happened but never in the actual wrapper. So disappointed when the girl says there's nothing they could do that's how they come. I can't give that to the Doctor I work for. The attached pictures are from seperate days. I have...

Starbucks / barista

Lisa Schmatz on Oct 18, 2017
I just called Two of your Starbucks here in Sammamish WA. I called to get information on your Travelers Coffee and your Cambro's coffee. I need them for an event next week. Your staff does not know the cost of any of these coffee containers. The barista told me that Starbucks offers a 20...

Starbucks / unwilling to comp drink after providing an unsatisfactory one

Koreen Dorsainvil on Oct 12, 2017
On Tuesday, October 10, 2017, I purchase a Vente Maple Pecan Latte from the Starbucks located at 100 SW Main, Portland, Oregon. After drinking almost half of a very bitter drink, I swirled my cup around out of habit and the next sip was so sweet that I was unable to finish the drink. I...

Starbucks / starbucks closed my cards and deleted $400 balances

eyecandy999 on Oct 10, 2017
I had a couple of Starbucks gift cards totalling $900 which I had received years ago for a gift so that I could buy an espresso machine. I never got around to doing that, so the balance basically remained with the exception of an occasional latte I paid for with one of those cards. Fast...

Starbucks / facility at 0472j02

Pegtube on Oct 4, 2017
This location has no place to go inside. While we were there 3 couples tried to find a door. We needed to go across the parking lot to use facilities which I could do in my power wheelchair. Date was 10/3/17. On a stormy day we would have make a different choice as would the two other...

Starbucks / unauthorized closed starbucks cards after loading with $50 each

Lisa T. W on Sep 20, 2017
Starbucks "Security" closed both mine and my husbands Starbuck's cards only after we added $50 to each. I spent an hour on phone with Starbucks Customer service- spoke to 3 different people and bottom line is they cannot tell me why our accounts were closed (we did not authoize) or why...

Starbucks / service

Wang Pan on Sep 18, 2017
I just want to buy two cups in Starbucks which located at Fayetteville road, in Harris teeter. When I as her for a information about the cups, she had a extremely bad attitude, she didn't know how to register those cups for discount, and she told me that she can't do this, I have buy the...

Starbucks / wrong change

Sandra Vicente on Sep 8, 2017
Name of company and location: Starbucks Coffee, Al-Shaya Morocco S.A.S., SBX airport marrakech On the 6 th Setember 2017 at 08:33 I asked for a pain Suisse which marked the price of 1.60 euros. I had a bill of 20 MAD (local coin). The exchange is 1 euro is 10 MAD, so 20 MAD is 2 euros. In...

Starbucks / beverage

Ivy Pittman on Sep 1, 2017
Barista did not know how to make Iced Macciata, which I asked him to remake. It still was not to my satisfaction. However I could not wait since I had a connecting flight. My worse experience at Starbucks. Sunday, August 27, 2017, approximately 4:14pm O'Hare International Airport, Terminal...

Starbucks / treatment by starbucks employee

Karoncoffee on Aug 30, 2017
I was traveling through Dallas airport (August 7th) heading home to Phoenix. Since I had a couple hours wait time I stopped at one of the airport Starbucks stores near my gate to get a cup of coffee. I typically like hot coffee, but I saw your signs stating you had cold brew and thought...

Starbucks / hair on my drink 08/26/2017 from florence & marsh store in redwood city, ca

twinkleposh on Aug 26, 2017
Starbucks - 995 marsh rd. Redwood city, ca 94063 Complaint: I bought a coconut milk mocha macchiato & some sandwich about 8:30 this morning, 08/26/2017. I was grossed out when I found a long strand of light brown hair stuck in between the cup and lid from the drink that I bought just a...

Starbucks / highly unmotivated and uninformed staff members

Leena B on Aug 23, 2017
Visited the Starbucks location in ORLANDO INTERNATIONAL AIRPORT STOREID: MCOSTA04 August 18 @ 9.04 AM. I have to say worst service and crew ever! First it took Ms Chianti a long time to understand me as I stood in front of the register. I wanted to order a Iced Cascara Coconut Milk Latte...

Starbucks / strange actions

bdbaker on Aug 21, 2017
Their website didn't recognize my password. Due to the instructions, I had to change my password. It worked just once, but then it didn't let me log in. I did the same thing about 5 or 6 times and the result was always the same. I called their support, but they said what I already know...

Starbucks / stop getting prices from your head

Alexis on Aug 17, 2017
Sometimes it looks like Starbucks employees make up prices every day. Just for fun. They are always different: some are more expensive (most of all), some are cheaper. But it's still nonsense. Why can the prices not just be fixed for a couple of months? But the strangest part is that they...

Starbucks / the lack of knowledge on preparing the same drink for 3 months

Mommyof10 on Aug 15, 2017
I love Cinnamon Dolce Latte on ice.the Starbucks in Red Wing Minnesota hired new baristas about 2 months ago.each time the drink is not made right.one day barista put regular cinnamon on top.same thing the next day.I finally told her that's not the right topping, the same Barista over and...

Starbucks / orders

Dm2383 on Jul 22, 2017
I placed an order on appt when I arrived it said it was ready. The girl behind the counter said it was 20 mins before the open and I would have to wait till then even though the app says they open at 6am not 8am. While I'm waiting there is a man there they have already served I even took a...

Starbucks / customer service

mckitty on Jul 19, 2017
Store id: jaxsta06 Date: 7/16/17 Cashier: catherin 349344 Time: 8:44 am Chk: 3896 I went to this starbucks to obtain a plain, cinn raisin & asiago bagel. the cashier asked if I would like them toasted? I replied "yes, all 3 with butter, please" after I paid for my bagels ($8.34) the...

Starbucks / lack of employee attention to paying customers in the queue

Avalon Ryan on Jul 18, 2017
I was standing in the front of the queue, the man ahead of me was argueing with the cashier. There was only one cashier on duty so another cashier came to assist. The cashier proceeded to ignore me completely, even though I was in the front. She then told me to go away, even though I had...

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