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Starbucks Customer Care Service

Starbucks Corporation

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United States - 98134

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Starbucks Complaints & Reviews

Starbucksstore.com / Coffee

IruKeru on Feb 21, 2017
I have ordered three bags of Starbucks coffee from their online store and my order arrived pretty fast but one bag was damaged. It was half empty. I contacted Starbucks and was expecting to get some help. Starbucks disappointed me a lot, they simply said that there was nothing they could do...

Starbucks / Promo for birthday email

Mike Bilthuis on Feb 17, 2017
My wife received an email on her birthday for a free coffee on her birthday. We stopped at the store at 14620 Hull Street Road, Midlothian VA to redeem on her birthday on her way to work. The "veteran" barista as the shift leader referred to the person who refused to honor the offer at the...

Starbucks / Coffee

Rsssss on Feb 9, 2017
2 weeks ago I went to Starbucks on 43rd and 9th avenue in New York New York 10036. I went in around 9:15pm and orders a vent black hot coffee. I put a little milk and sugar in it and walk back to my f place literally across the street. I took a sip and it was room temperature. Not wanting...

Starbucks / Filthy disease producing carpet and drapes at the green lake dr. Star bucks.

Michael Van Ditto on Feb 7, 2017
This is why I do not frequent the Green Lake dr. Starbucks any more. I've been going there for over 18 years and now I'm not.. The carpet and the drapes have never been cleaned!!! I have complained but no one good give a damn!!! read this a get a clue!!!Michael THE British penchant for public...

Starbucks / Cappuccino viente

Sondra Perrone on Jan 31, 2017
I switched from hot chocolate to the viente Cappuccino. I went about six times in a week s time frame to four different locations. Each and everyone has given me a half cup to three fifths of a cup of liquid and two and a half to three inches or more of foam. I feel I am being shortchanged...

Starbucks / No seating

Frank Everton on Jan 27, 2017
I live in Pembroke Pines Florida ... there are 3 Starbucks around me I am 65yrs old and have stopped going to Starbucks it is not the wait for service it is the fact that there is never any seating... People run there business from the cafes... I have seen them bring fax machine...

Starbucks / King fahad airport, ksa

Aaselham on Jan 26, 2017
I proceeded to to the counter in coincidence with a Pakistani family negotiating their order. Once the customer in front me finished. The surprise that tha Pakistani staff asked the Pakistani family to proceed ahead of me. I told the Pakistani staff : this type of discrimination if you...

Starbucks / Disrespectful (Drive-thru) employees

jennarg on Jan 24, 2017
I’ve been a Starbucks customer for close to 15 years. It is a fact when I say that I have NEVER had any issues until recently or within the last five years. One incident, over the many, drove me over the edge. I ordered a iced venti coconut green tea latte. I was handed the drink with clump...

Starbucks / Cinnamon dolce latte

fd74 on Jan 22, 2017
Cinnamon dolce latte. After being very clear that I had an allergy to milk, I ordered a latte with coconut milk. The employee ask me if I wanted whip cream, I said no I have allergy. Fast forward a couple hours after drinking my latte, I'm covered in spots and traveling for work. It's a...

Starbucks / Tasteless drink

Linda Bonta on Jan 19, 2017
The Starbucks store on Hwy 30 in Valparaiso in is the store I go to. I've always had good service and good drinks. Today I ordered the strawberry cream Frappuccino. I drove away and tasted it. It seemed very watered down and there wasn't any taste of strawberry. I suggest they remove that...

Starbucks / Rude employee

Lisa Rembold on Jan 19, 2017
I stop at the Starbucks kiosk in the Albertson's store on King Avenue in Billings, MT., at least 3 times a week, as does my husband. For the last month, there has been an employee there who has been rude, dismissive, and often ignored that I was even standing there. At one point, after...

Starbucks / Just black coffee !

Blanca A Herrera on Jan 18, 2017
I just came from ordering a tall coffee with cream on the side and was given everything in it so I went back in line to let them know the Lady at the window was not very nice and said so what do you want me to change it I said when I left I notice that the cup was half full so I went back...

Starbucks / Failure to give me what I order and pay for

Cuntcake on Jan 12, 2017
I have been going to your new store in Ferguson since it has opened and is closer than the other 2 I frequent. For the past 2 months they have been messing up my order. I order 4 shots in my hot drinks but constantly are not putting them in there. On 2 separate occasions I simply got...

Starbucks / Order forgotten

Ben Shepard on Jan 6, 2017
On 1/6/17 at 7:30 am, I placed an order for a double bacon & gouda artisan breakfast sandwich and pesto sandwich. However, I realized after I had stepped away from the counter that the employee helping me never got my name for the breakfast sandwich that needed to be made. I waited for 10...

Starbucks / Holiday light red coffee mug

Janis Paige Moylan on Jan 1, 2017
My daughter purchased the above cup a few days ago for her father who is admitted at Northwestern Medical Center in Chicago. It was also purchased at the Feinberg Pavillion on the first floor. After purchasing this mug, she noticed several days later that the top does not tighten and...

Starbucks / Refused to be served while waiting in line before closure

Moises Munoz on Dec 29, 2016
On December 24, 2016 I visited the Starbucks location in Ontario Ca. Off of Vineyard and Walnut. It was at 5:55 PM and I just made it in line for the drive -thru. The holiday hours for Christmas eve is that it closes at 6PM. After waiting in the line at the drive-thru and finally arriving...

Starbucks / Starbucks via instant columbia 24 pack

Barbara Barrell on Dec 29, 2016
I am a huge consumer of Starbucks coffee products. I have on occasion found the Via product taste 'off' but did not complain. I have had two back to back taste issues (packets) with this recent box (see below). The complaint each time is the same- that the coffee tastes like burnt molasse...

Starbucks / Oatmeal

Dorilly on Dec 23, 2016
I ordered oatmeal at the airport, I specifically requested all the toppings. Didn't have time to look at what was in the bag before I got on the plane, when I got on the plane the toppings were not in there. Very disappointing. I also work in the service industry and I would never treat a...

Starbucks / Starbucks for life game

grandmom50 on Dec 20, 2016
I have been a long-time customer of the Starbucks I go in there pretty much daily and I'm getting very very discouraged on the Starbucks for life game. When I earn plays I will get a message saying that sorry I'm enthusiastic and have already played my place for the day. That has been...

Starbucks / Free rewards

Busia on Dec 15, 2016
I ordered a turkey bacon breakfast sandwich and small coffee this morning at the Commodore Perry Travel Plaza in Ohio at 5:55am. I had two rewards on my Starbucks app and told Michele (288046) that I wanted the sandwich free but will pay for the coffee. She had me scan my phone. She said...

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