Philippine Airlines / cancelled flight

Review updated:

A group of 5 friends travelled to Puerto Princessa from Mla on feb 23-26. The flight going was without problems but unfortunately, the flight coming back on the 26th was initially delayed and eventually cancelled. Passengers were DISGUSTED. You know why? PAL left us with no accommodation as well as without food. We were told that arrangements were made with airport secuirity that we can stay there but when the last plane left, we were advised that no one can stay overnight in the airport. How can you do that. Isn't there a law that airlines should do what it can to help their stranded passengers? Please explain.
The only reasonI am posting late is because i have no internet. I will make sure that tourism department will be notified of this nit to say all my fb friends. PLEASE MAKE THE NECESSARY AMENDS AND REIMBURSE ALL OUR EXPENSES ESPECIALLY THOSE PEOPLE THAT LOST A LOT OF MONEY FROM MISSING THEIR FLIGHTS.

Mar 02, 2016
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  • Jo
      Mar 07, 2016

    We were there too. Feb 26 our departure from Puerto Princessa to Manila, we are forced to bought a ticket at AirAsia costing us $1000, US dollars. 10, 800 pesos each passenger, for party of 4. We don't know around that area, and like you said we had to leave the airport after the last flight. No consideration what so ever to their passenger, additional 200 pesos for terminal fee which they wont consider you have to pay again if they rebook you for an early flight the next day. PHILIPPINE AIRLINES, WHY AND WHAT ARE YOU DOING TO YOUR FILIPINO PEOPLE?

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