Dear Madam/Sir,
I booked thru Etihad Airways via Abu Dhabi to Cebu on May 18, 2019 to June 2, 3019, but I decided to cancelled it. As I contacted Etihad, they cant cancelled or issued a refund it due to manila -cebu flight was still open. Can you please cancel my manila-cebu flight .
Ticket...
I booked a ticket today {Mar 29, 2019 @ about 7pm using online booking . The route is Bacolod-Manila on April 1, 2019 at 06:35 am. I paid it through payment center (7/11) at about 7:20Pm the same day in General Santos City Philippines. When I checked my e-mail after 15 minutes, i got two...
March 15, 2019
Philippine Airlines Complaint Desk
MCIAA, Lapu-lapu City, Cebu
Sir/ Madame:
Greetings!
I'm Alan A. Nunez; purchaser of Mr. & Mrs. Alfredo Y. Lua's Socor Construction Corporation. I've been trying to contact your office but to no avail. Nobody answers my call.
Could you...
I paid an extra $100.00 each way on my trip back to Manila and back to Los Angeles, CA. On my trip back to Los Angeles, CA on 2/10/19 via PR 102 my seat on 41H was so uncomfortable. The tv/monitor was not working, the little table for meals was lopsided that I have to hold on to my tray so...
Last Feb 2, 2019 with flight number PR2345 bount to Davao from Cebu, i asked for assistance in putting my small handcarry to the overhead bin storage. He was right infront of me standing and asking for my seat number. I politely asked for his help as i am only 4'11". I had to ask him 3x...
I am Judge Erlinda Sendino Tersol, retired Judge of the 12th Municipal Circuit Trial Court of Cabatuan- Maasin, Iloilo. My niece Clarice Sendino boarded PAL Flight PR 0127 from John F Kennedy Airport on January 24, 2019 at 1:45am, checked in two (2) suitcases. and arrived at NAIA Terminal...
To Whom it may concern…
My name is Phillips J. Laboy and 6 Jan 2019 on Philippine Airlines flight PR 654 from MNL to RUH flying BUSINESS CLASS I had one of the worst experiences I've had in my 60 years…
I would like to say that up until 6 Jan 2019 I've greatly enjoyed my flying experience with...
On Nov. 30, 2018 we have a flight from JFK NY ETD 1:45am to Manila, Philippines ETA 7:20am Saturday Dec. 1, 2018. Upon checking in at the PAL counter desk we showed our itinerary and our assigned seats 31C and 31B. Unfortunately, they said that those seats were already taken. We paid extra...
Hello, we booked a flight with PAL from Dumaguete to Manila at 10, 45 am on November 20, 2018. This flight was cancelled because of missing income flight. Since we had a connection flight from Manila the same day at 5, 00 pm, we had to book a flight with Cebu Pacific scheduled at 12, 30...
I tried to book a flight in your mobile application last december 13. Your app prompted that my booking was unsuccessful. Because of that I booked a flight with a different airline. After a few minutes, I received an email from pal that my booking was successful. I called your customer...
I booked a flight from Hong Kong to the Phillipines return in order to attend my brothers wedding. Two days later after booking I found out that I was unable to fly. Due to personal circumstances I am in a waiting list for egg donation and after speaking to the nurse just two days later I...
(NOTE: This complaint had already been emailed to [email protected] on Dec 1, 2018 but we have not received any reply nor acknowledgement.)
TO: Philippine Airlines Complaint Department
SUBJECT: Downgrading of Two Paid Premium Economy Seats to Economy with Leg-room
Booking number VOVTMH...
Name: CHRISTIAN LLOYD A. ROSARIO
Address: Quirino Avenue, Davao City
Agency: Department of Education, Quirino Avenue, Davao City
Cp #: 09275787039
Email Address: [email protected]
Flight date: November 4, 2018
Destination: Manila to Davao City
PR 2823
Reference Number: BFAOUE
Dear...
Sir/Madame
I would like to request an electronic copy of my boarding pass.I was lost on November 23, 2018.I need to used it to my liquidation of my travel.
thank you
Arpe R. Suan
passenger
Name: Mr. Arpe R. Suan
Email address: [email protected]
Flight Date: November 15, 2018
Time of Flight...
Flew back today, checked in online and had seat reservations etc
When we approached the check in area the lady said because we hadn't used our connecting flights there would be a charge of US$150 each ... we explained that we had contacted our travel agent and explained our travel agent in...
We were in line to check-in for PAL flight 105 on 11/6/18 in San Francisco. When it was our turn, an agent gestured for us to approach the counter. My husband gave her our passports, but the agent made no effort to look at our passports. Instead, she proceeded to talk to the agent who wa...
We're 12 passengers depart from tagbilaran to clark flight pr 2873 nov 1, 2018 at 0655am. 2 senior, 1 child & 9 adults.
We were there around 515am not even the checkin counter has opened.
At the counter checkin I requested wheelchair for my mom (69 years old) & my aunt (77 years old) just...
On December 22, 2017, I had a flight schedule from New Zealand to Manila. Philippines Air lines offered me to give up my set in return of a round trip ticket from New Zealand to Manila, Manila to New Zealand, to be used from January to
November 2018. I was asking for the compensation voucher...
Name: ARNEL MIRANDA
Agency: DepEd BANQUEROHAN NATIONAL HS
Flight date/time:13:30 DATE: AUGUST 4, 2018
Phil Airlines Cebu-Legazpi
Dear Sir/ Madam
I would like to request for an electronic copy of my boarding pass which was lost last August 5, 2018 after my arrival in Legazpi.I need a copy to...
A very rude customer service agent named Lora or Loren!
I called PAL on 17Oct2018 at 9:19am Dubai Time.
We are a family of 4 and travelling to Manila. I asked if the tax and terminal fee is included in the ticket cost because there is a breakdown of "Adult/Kids Tax and Airline Fee." She asked...
Hi I am waiting for a letter from philippines airlines regarding our cancelled flight from manila to Melbourne in August 2018. I have contracted Philippine airlines in manila with little help from them so I contacted Philippine airlines in sydney and they referred me to the sales division...
They forgot to put our luggage on our connecting fligh!
The solution is to put it on cargo and have it delivered the next day.
Why not put it on the next flight; which I know there's one in a few hours. There are items in the luggage that are temperature/ heat sensitive.
It's their fault and...
I made a booking for a roundtrip ticket Melb-Manila-Melbourne last August using online booking. Due to changes in my itinerary, I tried to change the dates of my flight online. However, an error message on the PAL Manage Booking site kept me from finalising the changes. The website advised...
Dear Sir/ Madam
I would like to request for an electronic copy of my boarding pass which was lost last September 3, 2018 after my arrival in Manila.I need a copy to be attached for my liquidation in our office. Please send a copy of my boarding pass to [email protected]
Thank you very much for your consideration.
Yours truly;
Jett Ray H. Osorio
Name: Rigie Limbo Encabo
Agency: PNP
Flight date/time: 4:00am sept 3, 2018
Phil Airlines Davao- Manila
Dear Sir/ Madam
I would like to request for an electronic copy of my boarding pass which was lost last September 3, 2018 after my arrival in Manila.I need a copy to be attached for my...
I booked a ticket for sept4 flight but i need to cancel it coz my mom past away last july 4 and i really need the money to pay for my debt coz i need to fly back home right away for my mom's funeral. The agency where i purchased the ticket helped me to file a request for a refund submitted...
I, KAUR SINGH DHANOA travelled as:
Chinese Eastern Airlines
(Dated : 7th Aug 2018 /Ningbo to Bangkok/Flight Number:MU 5083/Seat Number : 35 C)
Philippine Airlines
(Dated : 7th Aug 2018 / Bangkok to Manila / Flight Number : PR 733 / seat number 33C)
Philippine Airlines
(Dated : 8th Aug...
PR 2778, 18th of August fromTagbilaran to Manila has been cancelled. I have been asked to go to Cebu airport to catch a flight for Manila the day after. So I did went to the ferry terminal in tagbilaran, spent 500 pesos plus taxi money to head to the terminal, took the last ferry for Cebu...
We arrived on flight PR 737 from Bangkok on the 15th August and due to missing our connecting flight we were sent to the Belmont Hotel in Manilla to wait for our connecting flight the next day. Upon leaving the airport your employee placed my bag onto a trolley and walked to a taxi...
Yesterday. My parents are scheduled to arrived in toronto around 19:07 according to their interary. Manila to shanghai then shanghai to toronto. I went to airport to pick them up around 19:00 (excited). I waited for almost 3 hours but no one show up. I aksed airport information but they...
today july 26 2018 at 545am doors opened we checked in for 705am flight busuanga to cebu -davao, we asked if flight was not cancelled we were told it was not, our luggages checked thru all 16 of us including 2 senior citizens and 2 toddlers. at 715am flight was cancelled.by the time we got...
My flight was canceled on the 29th of June from Manila to Denpasar due to the volcano eruption.
Manila was a stop over for me, as I was traveling from Sydney, Denpasar airport was closed from the night before, that's why I asked to the Philippine Airlines staff in Sydney before doing the...
30 June 2018
Philippine Airlines, Inc.
Customer Relations
Dear Sir/Madam:
This is to formally report my complaint to Philippine Airlines Inc. the handling procedures and how they treated me with regard to my experienced with my luggage claim upon my arrival at Terminal 2 on June 7...
I booked a flight yesterday June 28, 2018 for my Coron trip with my bf. The first flight we choose have failed to submit due to system error. I have not received any booking confirmation or any references on my email.
Upon checking to their website, the flight I've choose no longer offered...
Hi, I spoke to different agent and manager but they are not helpful, they are charging me 34, 000 for rerouting my flight after they cancelled it due to boracay closure. Everytime I called, I am getting different information. An agent name Sabina and Manager Emilia hanged up the line with...
My friends and I are staying at Marco Polo Plaza Cebu on June 27. We were at the aisle of the 6th floor when a captain of PAL went out of his room, seeming like he's bound for duty. My friends and I are a bit loud, we admit. The pilot rudely scolded us saying "Psht! Wag kayong maingay. May...
I would like to file for a complaint due to the negligence from one of the check-in baggage attendant from PAL which is stationed in Terminal 2 Hong Kong International Airport last June 18, 2018 at 3:30pm. While I was weighing my luggage for check-in, she immediately pulled my bag for...
During my trip with my wife, from Dubai Fri, May 04 to Porto Princesa Sat, May 05, passing true Manila, I faced many inconvenients
The flight from Dubai to Manila was delayed and probably for that reason our baggage was not boarded in the flight to Porto Prices.
Therefore when we arrived in...
Refund Application NBR HIA 1801585
Passengers:
Timoteo P de la Paz
Aurora E de la Paz
Filed at PHILIPPINE AIR LINES, Diosdado Macapagal Avenue, CCP Complex, Pasay City
Date Filed: 26 April 2018
1. We were told processing should start immediately. Expect refunds June 8 2018.
2. Did not...
6th of june 2018 pr720 manila - london. We're supposed to arrive 19:30 in london heathrow airport but instead landed 21:57. It may seem not much of the difference but we have almost exhausted our fuel circling around the air for more than an hour before russian airspace border. The pilot...
