I booked two tickets with PAL well in advance of my trip to Manila. Three weeks before my flight I was contacted and told that they are no longer going to be operating out of my location. I was told that I should receive my refund in a month. This was very frustrating as I had to book two more tickets with another airline with short notice and even less funds. I am not a rich person. Paying for a total of four tickets because of someone else's poor planning is very frustrating. Also, my refund was credited to my account three (3!) months later!
Very poor service!