Nicor Gas’s earns a 2.8-star rating from 0 reviews and 83 complaints, showing that the majority of customers are somewhat satisfied with service.
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shut off gas
My gas was shut off back in April 2009 due to non payment. My husband has been out of work for a couple years now. He works part time here and there as much as he can and I work part time. We are struggling just pay our mortgage. It hasn't been too bad during the warm months without the gas because we use very little gas in the warm months, but it is getting cold and my three young children are freezing. I received a letter last month staring if I paid a portion of the unpaid bill ($560.00) and no one has tampered with thelock on the meter that they would turn it back on for the winter months and the remaining balance could be paid in payments. I paid the amount requested and when we called tohave it turned back on they said they couldn't do it because we were on a payment plan a year ago and they only do it every two years so we don't qualify. If I don't qualify why did they send me the letter? With the economy the was it is it is g etting harder and harder for people to be able to afford things. Look at how many people are loosing their houses and instead of helping Nicore is making it harder for people to be able to make payment arrangements. It used to be one payment plan every six months. Now it's one every two years? Are they crazy? It's not like people are going to skip out and go with someone else we are stuck with Nicor who can do whatever they want anc charge whatever they want and there is nothing we can do about it. We are waiting for a supervisor to call back, but a few years ago a supervisor was useless and when I asked for her supervisor she told me that she didn't have one? Are you telling me that the CEO of Nicor gas called me from their customer service department? I asked if she signed the checks for people at Nicor and she hung up on me. What can we do? I did exactly what was asked in their letter with the promise that my gas would be turned back on. If I had thought for a second that they would not be here to turn on the gas I would have used that money to pay other bills or to go stay somewhere with heat for my kids. I will be filing complaints with the ICC, CUB and BBB.
The complaint has been investigated and resolved to the customer’s satisfaction.
Shut-Off
I paid my late NicorBill onthe dure day of Oct 7 by credit card. It posted on Oct 8 and on Oct 8 Nicorshut off my heat. I called them and I was told that I should have telephoned them after I paid. I was not aware that I was suppose to call them when they already had received the money. They won't turn my heat back on untl Oct 15. I have had service with Nicor for over 30 year and have never had this happen to. and it seems nothing can be done about. There is no help for anyone. Since Nicor controlls all of our heat and their is no compition thank you
The complaint has been investigated and resolved to the customer’s satisfaction.
I HATE NICOR! I TOO HAVE BEEN SHUT OFF AND OCT 15TH IS MY DAY TO GET CONNECTED. THEY SHOULD BE PULLING PEOPLE OFF OF OTHER JOBS TO GET PEOPLE BACK ON. I EVEN HAVE NICOR WORKING ON MY STREET DOING OTHER JOBS BUT CANNOT WALK OVER AND TURN ME BACK ON! ITS GOING TO BE EVEN COLDER TONIGHT. DOES NICOR WANT IT ON THERE HEADS THAT FIRES STARTED BECAUSE OF SPACE HEATERS HAD TO BE USED! I AM GETTING A NEW CARRIER FOR MY GAS ASAP!
Service Shut off- After Arrangement
After receiving a disconnect notice, I called Nicor to ask if I could pay half my total bill (current charges plus overdue amount). The rep told me that I could do this and then took my check by phone payment.
Once I got home that evening, my service had already been shut off. The only explanation I was offered when I called back was that the "rep did not see the disconnection order".
From there, the company agreed to set me up on another payment plan, but still would not reconnect my services for 6 total days - Oct 12.
I explained that I have 2 young children, already coughing and wheezing, and that I was concerned about the flue virus.
I spoke to two managers - one of whom thought that he was doing me a "favor" by allowing my service to be off for 6 days instead of two weeks.
There is no other gas company in the South Suburban area, and Nicor really takes advantage of this.
I am a single parent and I have never had anything disconnected, shut off, or repossessed.
Please help. I really need to have my service restored ASAP. I emailed someone at our Health Department and she directed me to this website.
Thanks
The complaint has been investigated and resolved to the customer’s satisfaction.
If Nicor can shut your service off without coming into your house, do they need to come into your home to reconnect it? I would think if they can shut if off without stepping inside, they can switch it back on without coming in.. ?
This morning the guy come to my house, i was home at that moment, and ask him not to shut my gas, it was only 100$ delay, he still shot my gas . I pay like 5 min later and nicor gas representative told me i will get back gas from 1-5 days . This is ridiculous .Im not sure if its only in Naperville or everywhere else.
Nicor came to work at my house today and I had to leave for a doctor's appt. They told me to call the number on the blue tag to have someone come and reconnect my gas and they would be here within one hour. I waited for 2 hours and 15 minutes and called them to ask what was going on. The emergency operator stated that someone had come to my house and called me three times, but no one answered. I told her that is a lie. I told her no one had called me, and no one had come to my house ... I am sitting here waiting in total silence for them. She said he knocked on the window. I said no one knocked on my window and he needs to come to my front door like a normal person. I said my dogs are inside with me because I have been waiting for him. She said she would put the request in again. About half an hour later I heard a light tapping on one of my windows and I told him I have been waiting for almost 3 hours ... he needs to knock or call like a normal person instead of sneaking around the alley tapping on my window. He said he would not go in my front gate because he is afraid of the dogs. I said my dogs are inside the house with me! I told him THREE TIMES that my dogs are in my house, shut in my bedroom, and he still refused to come in my house to reconnect my gas. He either has a serious attitude problem or he is stupid. Either way, he should not be doing this kind of work. He can't work in a house with dogs, even when they are locked up away from him? Really? He refused to come in and said he was leaving. I called the emergency operator and told her to send someone else and she said there is no one else, and he feels it is unsafe to come into my house, so I have to call customer service in the morning. So I am without gas service because of this idiot's incompetence. He couldn't pick up a phone and call to say he's outside. He can't come into a house where there are dogs who are safely locked away. I can't believe they would employ someone who is such an idiot. I am without gas service now because they do!
Nicor is terrible. I am the executor of my mom's estate. I tried to stop service and had 3 consecutive calls with Nicor's idiotic customer service team, each one telling me something different. One told me they couldn't talk to me because my name was different than the account holder's name. I explained that she was dead and couldn't call them. She argued with me so I hung up and called back. Idiot #2 told me I needed the social security number but wouldn't put me on hold for 5 minutes so I could get the information for him. Idiot #3 told me I needed a court order. When I asked to speak with Idiot #3's supervisor, she told me it was a legal issue. Funny, I am an attorney and FOUR other utilities let me cancel service without a court order. GO COMED! aVOID NICOR LIKE THE PLAGUE!
Get everything switched to electric!Stop dealing with the greedy incompetent idiots at Nicor. Comed is much easier to deal with in setting up payment arrangements/budget plans. Also you can get on demand point of use for hot water heater and get infrared heater, which is healthier and safer than nicor gas. Most stores have a electric skillets, crock pots, small microwaves you can use for cooking as well as single electric burner. They also sell small wind turbines and solar panels to cut your comed bill in half or possibly go off grid completely...
A PAYMENT ARRANGEMENT WAS SET UP...BUT, NOW A SUPERVISOR IS SAYING THAT I NEVER SET UP AN ARRANGEMENT...WHY WOULD I NOT SET UP AN ARRANGEMENT. THAT WAS THE ONLY WAY TO GET MY GAS TURNED BACK ON...NOW THAT SHE SAYS I DO NOT HAVE A FREAKING ARRANGEMENT...THEY TURN MY GAS OFF AGAINNNNNN!
NOW THE AMOUNT THEY WANT IS SOOOOOO OUT OF MY REACH THAT I WILL BE WITHOUT GAS (HOT WATER, HEAT, AIR CONDITIONING) UNTIL WHO KNOWS WHEN!
THEY ARE SUCH HEARTLESS !(*t#^re^%r!
I truly feel for you. I have been battling Nicor Gas in Rockford, Il this past week. My gas had been disconnected over 14 days ago. I made payment arrangements 8 days ago. My son and I had been in a serious burn accident and incurred 1st and 2nd degree burns. My entire left hand had 2nd degree burns and my son was burned on is entire stomach and left leg. I spoke to Nicor about the emergency situation and asked for assistance in getting reconnected. After speaking to 3 service reps in 2 days, none of them informed me there was an emergency medical form I could fill out to expedite reconnection. After insisting on speaking to a supervisor (on day 2), she informed me of the form and I promptly had them filled out by my physician and sent them the next day (day 3). The afternoon of day 3 the emergency medical request had been denied because my disconnection was over 14 days... I don't know what this had to do with the medical emergency, however after speaking to over 10 service representatives, no one was able to connect me with anyone that could make any kind of a leadership decision for reconnect. The customer service was appauling, especially at the supervisory level and it was evident that Nicor believes in giving customers the run around and has no intention of working with customers in emergent situations.
I too find Nicor awful to make people wait this long to be reconnected! I have asthma and so does my son. Its going to be 33 this weekend for a low and I did pay the bill. But to tell me a week is not even human! I do now know that there are new gas carriers and I suggest that everyone switch and get away from Nicor. They are the worst in customer service.
Sending Tenant Bill to Landlord
This is ridiculous Nicor Gas has back billed me for tenant charges. I have made several attempts to get this resolved. Now my home service was disconnected. Calling customer service is a real joke. Every representative refuse to transfer the call to a Manager, I was also told that Manager’s don’t take calls? Over the last few days I have spent numerous hours on the phone and this issue have not yet been resolved.
The complaint has been investigated and resolved to the customer’s satisfaction.
paid security deposit and then Nicor can't find it later ###s
We have also several times experienced NICOR transfering several months or a full year of billing from a tenant (which they turned the gas on for or at least set up billing in the tenants name and address) to our personal or other business NICOR account then threaten to shut off our gas and all the while taking every bit of our payments (for our portion of the bill) for security deposits. Why didn't they shut it off when it was in the tenant's name? Someone needs to file a class acion suit against them.
discrimation
RE: Dis crimination against Senior Citizen
Hello I am writing this letter after feeling very disappointed angry and upset, I have never written against any company but what I going to tell will make you thing WHY WHY.
I called Nicor gas company on 08/06/09 regarding move of the service since I lived in Chicago I did not know much about Nicor company when I call I got customer service rep who refused to acknowledge the address 8461 Gross point RD Skokie, IL exist and told me to provided her with meter #. I told that my parent ages 80 to 88 will moving to this home on 08/09/09. Monday 08/10/09 say about 2:30 pm Nicor person come and shut the gas out, even though he saw box were moving in and my mother was sitting, and cooling repair person was working& I was with carpenter who was repairing my doors in drive way. He did not have a cursory to even mention or have responsibility to call the manager and notify that why we are shutting when these folk are moving in.
Today 08/11/09 I call in the morning talk to nicor rep Matt # 8433 and gave all my information, and I like put gas service on my mother name Hajira Begum who do not speak English . Matt was very help-full, took all the information and apologies and transfer the call to customer credit dept ( where all the fun begin ) the person who answer the phone Jessica # [protected] ask under whose name the service will be on I gave my mother name, she ask where did she had service befor, e I mention Chicago and gave the address, she came back and ask who she speaking with. I gave my name Syed Qasim, at this point she got very furious and told me that whose house is under the name I mention my name she came back few minutes and told me I had lied and gave false information and that she will NEVER EVER provide me gas service for my senior citizen parents. And that I misled her. I keeping asking what I misled she simply hangs up the phone.
I call Matt again and mention about Jessica & my conservation, he said his hand is tied and he say he cannot help. I call back after few hrs and try talking to Jessica, again she said I am NEVER EVER getting Nicor gas service. She than ask why she cannot speak with my Mother, I told her she cannot speak english, than she ask what language she speak. I told Hindi and if you any person who speak the language I will put her on line, she said no body, and than she said I am lier, and cheater and I will NEVER EVER GAS SERVICE FROM NICOR.
I call customer service and talk to Pam who was very help full, and coordinate between me and Jessica so what every problem we have could be solved. Jessica requested through Pam that she need my SSN #, my Closing paper work of the property, my Driver Laciness, my mother SSN #, her IL state ID, AARP card, and her Medicare card, which will shows that she is disabling person. After faxing all these I was told I have wait 7 to 10 business day to get service
Let me ask where is this lead this to k let me SHOUT LOUD DISCRIMATION AGAINST RACE AND SENOIR CITIZEN. I was told pervious owner had not paid for few months, I wanted to know why they waited till I call me and than disconnect. Even though I repeated request that I had disable senior citizen parents and minor kids ages 6, 7, & 12 I was ignored I was told “I WILL NEVERE GET GAS SERVICE “
WHY because I am not American even though I am 30 yrs in this country went school, university, had business employee 20 people but hey where is JUSTICE 7 to 10 business day so I guess, we will not take shower we will not eat and let my parents sat dirty
I NEED ANSWER WHY JESSICA IS GOD OF THE NICOR COMPANY
WHAT THIS HAD HAPPEN TO YOU WHAT YOU WILL DO
DO THE RIGHT THINGS STAND AGAINST NICOR FOR DISCRIMATION
The complaint has been investigated and resolved to the customer’s satisfaction.
shut off our service
I gave nicor medical documents emailed to them from our doctor. when finally aproved, i called for service to be turned on .I told them i would give them 100.00 july 3 and i did.There was no conversation made of any payment agreements. i was just told to give as much as i could to get down my balance of 720.On august 5 i made another payment of 100.00.On august 6 in the dark wiyhout any warning they shut off our gas.when i called to complain they told me the representive told me to make arrangements for a payment plan.This never happenen . they never told me that, only to make payments to get my balance down.they turned me off for no reason and want the full balance.I need help against this discusting company.
The complaint has been investigated and resolved to the customer’s satisfaction.
im with u girls and guys nicor is a ripoff gas company
shut off gas would not take payment
Nicor gas has shut me off in 4-5-09 I told them that i had just recovered from a injure and that i was behind on all my bills, and that i also have a sick person with heart and diabetes in my home. To this day i still have no gas and thay will not take any payments from me, until i pay the whole bill, which by the way is over 1, 567 so they say. I have called and cryed trying to get my gas turned back on. The folks i talk with at nicor are rude, and disrespectful, i was told by one woman you want our service now we want our money. I have been doing all i can to save my house and i have caught up with my other bills, but nicor refuses to work with you, and also the amount of my bill has gone up since my gas has been shut off. I have had to take my sick family member to the hospital 3 times since my gas has been shut off. If i had the 1567 to pay them i would but thay will not take 400 of the bill, who is watching the utility companys? I work hard to make a living and now i am having troubles things are bad for alot of folks how can a large utility company, get away with this, if i could go to another gas company i would but nicor is the only one .
please help to change this, i think about the older folks, and the very poor folks what do they do how are they treated? NICOR YOU ARE WRONG
The complaint has been investigated and resolved to the customer’s satisfaction.
Nicor gas is good company...ive never had an issue w/ them...try not to be such a cry baby for you bad luck...its not Nicor's responsibility to give you free gas, they provide a service...which in turn you use gas for heating, bathing, cooking etc etc//lemme ask you are you entitled to free gas, last time i checked nicor is a business not a charity...if you need help go to your local churchs, charities, or the state run energy assistance program...hey one more thing may you may wanna go over your priorities meaning pay you damn gas bill before you internet bill
Lets stop Monopoly! go to www.rmwa.joinambit.com switch for FREE and also receive FREE monthly gas. Soon Ambit will have electricity in Illlinois!
I also called the villiage hall of my town and they got to NICOR and got them out THAT DAY. NICOR shut my gas off on thursday, i paid what they asked on friday, jumping through amazing hoops no less because they are the only people in america that don't take VISA, and they said tuesday was the best they could do to turn it back on. i have a newborn baby and thats the best they can do when i paid the bill. they can sure get out there on time though when its time to shut off your gas. well i followed the above advice about calling your town, and it actually worked. the lady at the hall had the compassion that the SUPERVISOR i talked to at NICOR did not. she called on my behalf and within 3 hours my gas was back on. so if i call with a paid bill and a infant with a premature immune system, they tell me to crawl up a tree. but when the villiage hall repeats my situation to them, all of a sudden they have someone to send out. the people responsible for this type of case handling at NICOR should be jailed. CALL YOUR TOWN, HOPEFULLY YOU CAN GET THE SAME RESULT I DID.
Ni Cor does not allow Equal Access use of their pipelines, equipment and meters.
Yet every telephone and cable company is allowed legal access.
Example: Vonage telephone using Comcast cable lines, etc.
Call every state representative and demand Equal Access so we have a true freedom of
choice of another gas company.
ComEd is another one. There are cheaper electric suppliers but no allowance or equal access.
Competition always brings down the prices.
Health Insurance needs to be free to be sold ACROSS all state lines then the real cost
of insurance will decrease dramatically.
The Government can't run Medicare, banks or big business, now they are trying to run health insurance, Auto Companies, and the banking industry that they the FDIC, Federal Reserve, and Barney Franks, Maxine Waters and Chris Dodd of the House and Senate
Finance Committees allowed 770 billion dollars of bad loans due to their de-regulation of the mortgage industry so non qualified minorities and even non documented illegal aliens could buy a house and then default.
Rep Barney Franks, Rep Maxine Waters, Senator Chris Dodd, Senator Barbara Boxer, Sen Schummer and others all DEMANDED QUOTAS TO BANKS THAT LOANS BE DONE IN GHETTO LOW INCOME AREAS AND LOWERED THE QUALIFICATIONS SO THEY COULD GET VOTES FROM THESE NON QUALIFIED BORROWERS.
I agree with you all Nicor sucks and is a monopoly!
Do not buy their failing stock.
Due to deregulation now these suppliers can now be your gas company BUT *...
Ambit Energy
Corn Belt Energy Corporation
Direct Energy Services, LLC
Dominion Retail
Integrys Energy Services, Inc.
IGS Energy
Just Energy
MXenergy
Nicor Advanced Energy *
Santanna Energy Services
Spark Energy Gas, LP
* BUT
You can change cable companies and telephone companies. They are separate yet their deregulation allowed and demanded that anyone of them may use the cable lines and land telephone lines.
YET when it came to NICOR the state did not allow this. They only allow the use of the new company to supply gas and not use of the gas pipe lines and
Competition is needed to lower costs and get rid of this intrenched evil company.
That is definitely needed to be challenged in court.
The Supreme Court should rule Equal Access laws.
Every Illinois resident needs to complain to their state representatives and the Illinois Commerce Commission. It is way over time for a fair change of this illegal immoral monopoly called Ni Cor.
Its simple... NICOR IS A MONOPOLY.
The government will shut down all monopolies in a second. Why not Nicor? Who are they paying off?
We were billed for an address we didnt reside at over 5 years ago . Nicor adds over $1500 to our bill plus late fees of over 1500 dollars . Now tells us after shuffing off our service the records they use are new and older files cases need to be discussed with legal department (Only )
They shuff off our sevive for past due amount from other address and legal department wont return any calls messages we leave . It been a nightmare the legal department has voice messages that sound like they will call you back but never do !
We are contacting illinois commerce and govenors office today ...
Has anybody been helped by anyone to get gas turned back on .
I too was shut off on Monday. I was told by a friend to call your town/village hall. I did and I am so glad I did. They called on my behalf and were able to get someone out to my house and reconnect me the next day. I dont understand how Nicor tells people that it takes up to two weeks for tech to come out but I called my village hall where I live and were able to get me service the next day. I am so grateful. I suggest anyone waiting for they appt from Nicor to please call your town. They may be able to assist you.
NICOR IS RUNNING A FRIGGIN MONOPOLY, AND UNTIL THESE SO CALLED POLITICIANS STOP TAKING THEIR MONEY THEY WILL CONTINUE TO NOT GIVE A F***
Setting up fraudulent accounts
Today, I just found about that Nicor let somebody set up an account in my grandmother's name at another residence. Now we've lived in this house for over 14 yrs why would we have set up at a place we don't even own. Its so easy for people to set up accounts with Nicor that it doesn't make any sense. They were also stupid enough to send the bill to the house we actually live in. Here's where they got caught up at we hadn't paid our bill, yet. I do believe whoever set up this account is somebody my grandmother knows because my aunt lived down the street from where this residence is located. I wonder what Nicor is going to say about this account being set up, you know they always have some crazy response. It would be sad if we find out that someone my aunt knows set up this account because that would mean my aunt was the one who gave them the information.
Word of advice watch those around you because they will be quick to pull some type of scam on you when you least expect it.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi I would like to let everyone know that Nicor Gas has over the past 2 years taken our account and put it in someone else's name 2 times. We have lived in our home for 5 years with the account in my husbands name. We had a high balance and the next month the bill came in someone else's name. I called and said how can you do this we have been here for 5 years. She said someone called and started new service at our home? Which I am positive that did not happen. I asked her to switch this back to our name she said I'm sorry I can't. So being strapped and in foreclosure. I did not pay. When the balance got up to $2000 then I received a bill with a zero balance in a mans name now. We called again just to get the same problem. I now have no gas. I also don't want these people responsible for our gas. They will not give us service even though me and my husband have no current balance with them. Also when I called she said it must be a false name like I did something wrong and I DID NOT. I am also worried for our family with no gas as well as the peoples names they put it in. I am scared to get in trouble for fraud when I Did not do this.
Shut Off
My name is Talisha and a single mother of five. My oldest is an eleven year old girl, a nine year old boy, a six year old boy. I have a disabled four year old boy and last but not least my four month old baby girl. I am writing this letter to ask for help. I am about to lose my home because of an outstanding Nicor gas bill.
It started about two years ago when I applied for LIHEAP. I was approved for a payment towards my bill. The next month I didn’t receive a bill. Three months later I called Nicor and asked if they could send out a bill so that I could view my account and make a payment, I was told that I would receive one in the mail but still didn’t receive a bill.
One year after LIHEAP made that payment I applied for assistance again but was told from LIHEAP that I had to have a current bill. I explained to them that Nicor hadn’t sent one in the past year since they applied a credit to my account.
The LIHEAP representative called the gas company while I was there at the LIHEAP office and requested my account information but was told that something was wrong with the meter and that they would have to come out and read the meter. I was instructed to return to LIHEAP after a technician came to read the meter and then after the new bill arrived which Nicor stated would be up to two weeks. No one ever came and read the meter. I was then unable to receive assistance for the Nicor bill because of the deadline to the LIHEAP program and the fact that I still wasn’t sent a bill.
In December of 2008 I received a -letter-, not a bill from Nicor stating that they had to turn off the gas, exchange the meter and have it tested for accuracy then restore service and conduct a safety inspection, this would take place before April of 2009. In February of 2009 Nicor gas came out and removed the meter and shut off my service without restoring them. At the time my daughter had recently been born and was premature, it was very cold outside and there was no warning or no time to prepare for living without gas.
After calling Nicor repeatedly and being told that there is nothing that can be done unless I make a payment in full of an amount that they were unable to give me because of an inaccurate meter. I was then sent two bills a bill for $5605.62 and another for $4, 385.51. I didn’t know what to do so I was told to contact the Illinois Commerce Commission to get help and file a complaint. I received a letter from ICC saying that they spoke to Nicor and my issue was resolved or satisfactorily explained, which was untrue. I then returned to LIHEAP with the new bills to apply for help and I was to pay service charges to be awarded. I was approved for payment in April of 2009 which left the bill around $2900.
I contacted Nicor in May of 2009 to receive the bill for the current amount owed after payments had been made so that I can make payments on my account when I was then told that the bill is now in excess of $6000. I asked why was the bill was higher if payments have been made after the service was shut off and was told that they made arrangements to the account that they took back. As I explained the situation to the representative I was treated as if it was my fault the meter was broke.
Now I am in risk of being homeless because of this bill. Please help or guide me in the right direction to resolve this problem. I have received a 5 day notice because the housing authority has stopped payments to the landlord. How can my family and I be penalized for a mistake on their behalf? How can they not bill me for two years and tell me something is wrong with the meter and expect me to pay two years in full or no service that is ridiculous and they need to be put to a stop. I have read of many others experiencing the same issues as myself. Now the bill is so out of hand no one wants to assist me. I have contacted all types of agencies that claim to offer homeless prevention programs and other programs that say they can’t help. I don’t know which way to go or who to contact that will help. Please assist me!
The complaint has been investigated and resolved to the customer’s satisfaction.
Pay no attention to whoever (restraining my language) above . You having kids is your decision. What happened with the situation?
quit having kids!
Tenant gas bill put in lanlords name
Ok heres it is. I have had enough I have 20+ rental properties and Nicor has chosen to charge me the gas bills the tenants have not paid. I have been fighting this act for several months. I am stressed out they have put it on my credit. Nicor actually back dates the gas bills and charges me for it. I must prove it is not mine .What is that? I never told them or signed anything saying they could do that. I even put passwords on my accounts so that dont happen. Nicor said they can do it not their problem.I pay my gas bill not my tenants. I would like to start a class action law suit. I have gone to the ICC and they work for Nicor they told me. Go figure. Who is going win this?
Here we go again. Every year at this time we lanlords must fight Nicor gas to prove that we have tenants living in our rentals. Now Nicor says the lease we have and the legal eviction court papers showing they were there are not proof who lived in, or who was renting the property . What? The tenants have become wise to Nicors system and are allowing Nicor to put gas in lanlords name. I have been fighting this for several years. Nothing has changed. Now Nicor says the ICC will allow them do put in the landlords name with no questions ask. What ? If I am not mistaken against the law to put a utility in our name without our permission. How does the ICC agree to let Nicor gas have the say when to put gas in our names? I will continue to fight this. I am still looking for a group/law office to file a class action law suite against Nicor gas.
The complaint has been investigated and resolved to the customer’s satisfaction.
I totally agree. If I don't pay my gas bill they would cut my gas off, why does this not apply to tenants that don't pay. You can believe that these sleazy tenants know this and that is the reason they take the bill out of their names . They know Nicor is going to place the liability on the landlord and it is not right and definitely not fair.
My Family has also had the same problems. We were billed for over $2000.00 for one property a year after the tenants had moved out, and after numerous calls and emails to customer service, nothing has changed. Nicor customer service is a joke! all emails recommend that you call customer service, but there maybe be some help, we were able to speak to a state representative who saw all of our paperwork and agreed that this was ridiculous. So we are now in the process of getting this all sorted out. So for those of you who have any issues with Nicor in Northern, Il. Don Manzullo's office is probably the best way to go!
My grandmother had an account put in her name without her permission, and I'm sure she's going to have these same problems. They shouldn't allow it to be so easy for someone to put an account in someone's name without verifying if its them setting up the account.
I am now currently going for a hearing in my town against Nicor gas it has taken several months fighting this act of putting gas in my name without my permission. Nicor has chosen to put this bill on several accounts I currently have had. I will now hire a attorney to fight for me against Nicor as well as ask for the attorney fees. Do not give up if you have a lease for the tenants saying they pay all utilites take it to the end. File complaint with the ICC go to the website or call [protected] enough is enough.
When ICC say case closed Nicor wins ask for a hearing. They will now tell you this, you must ask them for the paperwork. ICC employess work for Nicor go figure. You must go to hearing if they dont take care of the problem, and you are in the right.
My sister is having the same problem with an apartment she rented in Rockford. Nicor is charging her a $1000 bill incurred by tenants. When they moved in she called the gas co. to confirm that the service was changed to their name, and they confirmed that it was. Now, after several months, they are requiring her to pay their ridiculous bill. Why didn't their service get shut down in the first place, how could they let their bill accumulate to $1000. We have no idea where to find an answer to this situation. Any ideas?
I sympathize with your situation These huge companies can afford to hide themselves behind illegal loopholes especially if the state of illinois has a piece of the pie, who is willing to help us, I cant seem to find one, there must be something we all can do, these corporate and government fat cats need to be shut down and put in there place and made to suffer and live in the real world like we do, as far as an honest person in government to help us---LOL good luck, in my eyes they are mostly pieces of ### that laugh and look down on us all, because think about it, what can we do, it's frustrating They have the "TOUGH ### PAY US " attitude we're the ones that suffer, they never will.
I am currently fighting Nicor on a similiar issue. Nicor actually took a bill that was in the name of my tenant, which dated back several years, and placed the bill in my name. Nicor had actually tried to bill both myself and my tenant simultaneously for equal periods of time for one parcel property. I have the statements to prove it. Here's the best part, the bills were different dollar figures. Nicor is without doubt bilking the state of Illinois customers out of an estimated 4.7 BILLION per year. I have actually been supplied proof through Nicor's bills that they have concocted ways to perform estimates (usually 30% to 40%) higher than actual usage during months where the per therm gas charge is at peak. They "credit" back the falsified therms during months where the per therm price is lowest. This all amounts to an estimated $470.00 per year per customer in excess charges. I am looking forward to pressing for a subpeona to access the Nicor Computer Source Code to further prove that there is malicious intent to overcharge consumers. The bottom line...the State of Illinois receives tax dollars from these bills. "Will an honest person in Government please stand up for us?"
Over charging
After fighting with them constantly about over charging me they came and replaced my meter when they KNEW I wouldn't be home to take my own reading and of course they claim that I owe them another $2100. I have lived in this house for 2 and a half years and have never used more than 241 therms in a month but once they took the meter somehow in the last 7 months I have been going through over 1000 therms a month.
They will rip you off every chance they get. Don't EVER trust the bill you get from them ALWAYS go read your own meter when you get your bill
The complaint has been investigated and resolved to the customer’s satisfaction.
Looking at my gas usage graph, there are highly abnormal spikes in therms used. I live in a 2 bedroom ranch with my wife. We had new windows installed shortly after we moved in, the home is insulated very well, and our thermostat is never above 68 degrees.
According to my original Nicor Gas statement from 10-28-06,
An actual meter reading was not accomplished when service was started. Also, 11-3-06 the meter reading was estimated. I would think when a new customer starts service an actual meter reading is mandatory. The gas billing started out fairly normal until 2-6-07 to 4-4-07 when the therms used, spiked to 717.19 with a charge amounting to $666.56 for 56 days of usage. Prior to that, 12-6-06 to 2-6-07, the bill was only $170.37.
We were set up on the budget plan at $65.00 per month. We did not receive any other additional statements after 10-28-06. Were were not informed of the abnormal gas usage until June of this year! The customer service agent told us Nicor needs to re-evaluate our budget plan payment. What took so long?
Why were we not informed earlier?
Also the billing address is incorrect. The correct address is 108 S. 3000 West rd. Kankakee Il. 60901 The address Nicor has is 108s 3009 West Rd, Kankakee. I tried to correct this error many times and the agents tell me that our street 3000 West Rd. Does not show up on their computers. A Service Technician was scheduled to come out to our house and inspect the meter and valve in July. The technician never showed because he could not find the address. We were never informed of this problem until I contacted the service department and asked what the Technician's findings were. Nicor has our home phone number, cell phone number, and email address. On Tuesday, 10-28-08,
I smelled gas at the meter. I called Nicor at 8 am and was told a Technician would arrive within the hour. The technician arrived at 10:30 am! 2 1/2 hours...LATER
I also asked for actual meter readings at the time the the gas usage was extremely abnormal, 2-7-08 to 4-7-08 $523.22, 12-6-08 to 2-7-08 $533.52, the customer service agent told me those readings were unavailable, and could not confirm when actual meter readings were done.
Furthermore, additional billing was added to our bill from 11-4-05 to 9-21-06. We closed on our home 10-22-06!
I was notified yesterday 10-30-08 via voice mail that we will be disconnected. I called a Customer Care Specialist once again and was told a disconnect notice was sent in the mail on 10-7-08.
I asked what address it was sent to, and the CCS stated the billing address, 108 S. 3009 West Rd. I told her the address is incorrect, and asked, why is hasn't been changed? She then stated that the notice was emailed. We have not received any such email. Is it common practice for Nicor employees to openly lie to customers?
Please HELP! We do not have $594.87 to keep our gas turned on. Our total bill is currently at $2400.00! This is not correct!
I have had it up to my ears with nicor . They are trying to stick me with a bill from another address and was threaten to cut me off for non payment and I am not responsible for those charges but yet I have to pay for them . I faxed over documents showing I lived at a different address and a police report I had filed about 3 years ago. They say they now need a statement from the police with the result of investigtion but the investigation is still pending because they have not found the guy yet .. UGgggghhhh . I hate them this is has going on since I moved into my new home in Nov 09 .
My gas bill was 677.00.I was charge for gas line comfort guard for 4.95.I told nicor that, I wanted that
removed from my bill but they are still charging me for that and another thing. I don't have a gas stove. I only have electric stove.Why is my bill 677.00.This doesn't make any darn sense to me.
GAS SHUT OFF
My gas was shut off today. When I called instead of the past amount from last month being 444.17, the automatic thing said I owed $1088.00. So before I made a payment automatically, it of course routed me to another unhelpfull person (A live one at that) I asked her how much I had to pay to get it turned back on like today or tomorrow(If nothing else). She said I had to pay 444.17 and she would take that payment over the phone for another charge of course. So after she processes the payment and puts me convienantly on hold for 7-8 minutes, then informs me that my gas cannot be turned on for 8 days from today. What kind of SICK TWISTED GAME is this that these fricken utility companies like to play? It only takes them ONE day to drive over here, but 8 to drive back. They have been camped out in our neighborhood every day doing something, mainly BS ing but they cant drive back for 8 days. Is this what they do decide to incorporate corporal punishment to consumers for their bill being late. Like we don't have ENOUGH FINANCIAL PROBLEMS RIGHT NOW. I think it's time we put a stop to this SICK game. I'm turning them inot Lisa Madigan as well. Enough is enough.
The complaint has been investigated and resolved to the customer’s satisfaction.
My gas has been shut off for 3 weeks now. They want $1500 dollars to turn it back on and I do not have it. We take showers at the relatives house and have no cold water. They were extremely unhelpful and referred us to the state assistance line. We called and got a recording that they are not taking any request for assitance until October. I have 4 little kids, and life as we no it has turned upside down because of Nicor. It is a matter of time before someone goes postal on them, and quite frankly I wouldn't shed a tear for the cold response they gave me and the unwillingness to work with me or set up a payment plan. With this economy taxing everyone, Like I said, it is only a matter of time before someone pushes back.
I wish I could change from Nicor! I set up a payment plan, and just gave them money. So I paid it in full at 7:30 this morning. But they said they can't get it on until tomorrow. I begged them. I am suffering from 2nd degree burns and need to take a lukewarm bath. SHe laughed at me.
I have half the mind to call for a gas leak. I would get someone here in 15 min!
Misleading/Overcharging Billing
Nicor Advanced Energy sends misleading bills so that the consumer has no idea what they are paying and to whom. After several months of consistant bills of $80, the December bill was $300. The bill was based off an estimated read, so we requested an actual. We were told by the operator to wait until new read to pay bill. After read, we got a bill for usage since estimated read. We asked for bill showing last actual to current actual to verify. When we received that bill, it was paid in full and received on 10Mar09. On 17Mar09, letter sent saying we still owed $250 by 28Mar09 or service cut off. On same day, received new bill saying only $90 past due and that another estimated read was performed, adding $350 to the bill. Bills do not show past billing, only current, you have no idea where billing is coming from, where it gets paid to: no way to directly link usage to amount paid. Also, charged $100 late fee for unpaid balance after operator said to wait. When asking to cancel, told it is $20 per month until end of contract. We have a brand new house that was constructed to be energy efficient and we know we are paying too much. From $80/month to $300/month, and we are trapped unless we pay $140.
The complaint has been investigated and resolved to the customer’s satisfaction.
charging 180 dollars for wrong account number but still went to nicor company
I have had 2 occasions of mis-billing. Payments should be taken out of my bank, and the bill clearly states this. Then I received a statement saying I was delinquent, had a late pay fee and owed for 2 months. After waiting on the phone to talk to some one (where I heard the message, dont hang up, you are important to us repeatedly) I was told I had stopped using the bank for payments. Wrong! I paid over the phone, using a credit card. Then my bank statement came through, and Nicor had deducted my bill 3 times. I did insist they send me a check, and not apply the amount to future bills, which they did. But this latest bill, had included the past due amount which had been waived. In talking to the nice gal who fielded my questions, she came up with a different way of accounting for my bill, and insisted the extra money tacked on the bill made sense. I think it should not be too hard to send out a bill that made sense to the person paying it. I don't like the idea of paying a bill on faith that the consultant 'd numbers are right, and mine are not. Is this too much to ask, or too difficult to accomplish?
I totally agree, my situation is that i moved from my home last nov, the thermostat was set at 55 allwinter long. i called nicor advcd energy for a refund. the man informed me that i wasnt eligible for one due to the locked in amount of 150.83. i informed him that the house has been empty and that i wasnt using anything near the amount of 150.83. i informed him that if he went and bought groceries, paid for them and walked out of the market without them, would he satisfied? why should i be paying for something i havent recvd? he talked in circles stating it wasnt the same. just another case of senior citizen rip offs. i plan on filing my case with the attoney generals office. i was further informed that if i cancell it would cost me 300.00. my contract with these yahoos expires sept 23 09
You should report this company to the attorney general’s office. I have a similar complaint against them too!
Please spread the word
Unauthorized billing
I moved into my apartment in September of 2007. My first gas bill was very high. I called Nicor to make a complaint they told me it was not their problem but the landlords responsibility to make sure furnaces, installation etc were up to date.
Each month during the cold months since September of 2007 I made a complaint to Nicor. I told them that no matter if I was out of town the whole month with my gas turned completely off I continued to get heating bills for two to three hundred dollars.
Last month my heating bill was over $300. I was home only four days and had the heat off the other days. I called Nicor who again blamed my landlord and refused to come out and take a look. My landlord again called a heating company who updated any parts, filters and a new water heater. I stayed at a friends house from the time I got that bill. My next bill was over $236. I this time called Nicor and said I must have a gas leak knowing they would come out and take a look.
The service tech checked the pipes and confirmed I indeed was paying for someone else's meter. I again called Nicor. They responded by telling me that I need to continue to pay these bills or they will report to the credit bureaus. They also stated they could not give me a date as to when they would be out to confirm the meters were indeed switched. As though their own tech's information or test was not enough.
I asked them to terminate my service and I am told the reimbursement check when ever I get it will not be exactly the difference but charged at the rate today not two years ago when I was only heating my house to 62° and 54° during the day.
I will update when I get the check. I do know my neighbor paid $65 on her last bill that I should have got while I am stuck paying $236.54 or I will be reported to the credit bureau.
The complaint has been investigated and resolved to the customer’s satisfaction.
Over estimating usage
Nicor Gas only makes actual meter readings every other month. In between the actual readings they make an estimate and bill you according to that estimate. It seems to me that when natural gas commodity prices are falling (as they are now), Nicor makes every attempt to over-estimate your usage so as to get you to pay a higher price for the gas. When prices are rising, however, they underestimate your usage and then you must make it up at the next actual reading after prices have crept up a little higher. This last month their estimate was about 25% higher than what I actually used. I read the meter one week later than their estimate and the reading was still less than what they estimated. I called in to get a corrected bill and the representative was very rude and tried to tell me that it would not benefit me to do this. I insisted and she finally changed the bill.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Missleading Information
Nicor Advanced Energy poses as the answer to the rising cost of home heating. However they are a part of Nicor Inc. During the transistion from one program to the next, you will be billed for usage plus fees and when you try to pay, your money is not allacated as you perscribe but is paid to Nicor Gas for whatever balance owed. Nicor Advanced Energy whom you are making payments to turns the money of to Nicor Gas and cancells you for nonpayment and adds on more fees for cancelation of contract. Even though this is all part of Nicor Inc.
The complaint has been investigated and resolved to the customer’s satisfaction.
This company is a total rip off . I told you would only receive one bill but that was not the case. I had a friend that informed me that you would get a bill from NAH and from Nicor gas. Sure enough, I got a call from NAH and I asked them that question and the person on the phone lied. How do I know this you may ask. My neighbor fell for their scam and was sent two bills. One from NHA and one from nicor gas. This company is a scam from the get go. This is what happens when deregulation was allowed for utility companies.
I cannot believe that Nicor would put their name, their ethics and their corporate integrity on such a shoddy rip-off.
This is not capitalism, this is clear theft by deception. No less
I compared the last 4 years of therms/cost for my townhouse from Nicor (parent) and the therm/cost from this shoddy little store front called "NAE" that they have set up on the side. For "protection" from the rising cost of energy, I would have paid an additional $125.00/year, every year for 4 years.
Protection from what? Spending that money on something I really needed.
The scam is in the verbage. They use words and phrases like "protection" and "peace of mind" to lead you into believing that you are somehow in better control of costs.
Don't believe it for a second.
Their "locked" rates are set so high that costs would have to literally explode before your "protection" materializes, and don't even expect to keep that locked-in rate next contract year if energy costs begin to rise. Also note that their "delivery" rates are higher than the parent. Same pipes, same meter, same gas... you simply pay more to get it on your NAE bill.
Billing and meter reading
I have been going back and forth with Nicor. In September our bill was higher than usual and was an actual read. We had not ran our heat or anything so I called and read my meter. It was about $100 less than the bill. I know how to read my meter because I have done it before because my bill would be too high or too low. I paid the new amount on Oct 5th. A few weeks ago I was going through my checkbook and noticed that Nicor had not billed me since the end of September. I was in shock and dreed of what was to come. I called Nicor and customer service said I had a 0.00 amount and explained the story and was transfered to another rep that stated my bill was pending. What did pending mean I asked and got a half a**ed answer. I emailed Nicor explaining my dreed of a high bill. I wrote the BBB and citizens utility board. I received a letter stating my bill would be sent out the 16th of this month. I received this bill and it was 309.42 and is to be paid by 1/7/09. It is for 75 days of service. It is an estimated meter read on top of it too. I wrote again Nicor, BBB, and Citizens utility board. Nicor wrote me an email stating BBB closed my case and wrote about reading the meter every other month. My big problem with them is that I didnt receive a bill for months and it wouldve been easier to pay. They lied to BBB stating they read meters every other month too because if that was the case I wouldve received an actual meter read bill in Oct/Nov. but instead got no bill at all. They lied about BBB closing the case cause the same day they emailed that to me BBB emailed me letting me say I was dissatisfied with the response Nicor gave me and let me explain to BBB about it. I sent Nicor this letter letting them know I know they lied to me. Makes me upset that Nicor also said to BBB that customers can go on the website and read meters and report it on the site. Last I checked I was not receiving a check or benefits from Nicor as an employee. So if I dont pay this bill I will have late fees/be reported to credit bureaus/shut of after winter months but they can go 75 days not sending a bill and there so far is nothing I can do about it. Does not make sense. They are a big enough company not to be so incompetent. If you have any similar stories I would love to hear about them. Write me at [protected]@aol.com.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had in the past few weeks a phone call left on my answering machine from nicor gas co. every other day requesting to set up an appointment to read my meter.I called the gas co. and made the appointment for August 27th between 8am and 12n I am still getting phone calls from them to set up an appointment to read the meter or they will interupt my service.I pay my bill monthly on time.I find their phone calls rude.I called them back again on August 16th to ask them why their calling when I have an appointment on Aug.27th.The person Michelle that answered the phone had no idea I had an appointment.I find their service to be very poor and she was not very respectful to me as a customer.Why does their equipment need to be in my home to start with? I've asked for it to be located outside but would cost me as the customer a lot of money to be moved.I don't quite understand or like their buisness ethics.
My parents have not recieved a bill since 2009. It is now 2011 and their gas was shut off today. There bill is a little over $3000 dollars. I am livid. They are senior citizens and pay their bill when it is sent to them. The fact that Nicor will not except a payment plan is ridiculous. I don't know what to do and I really need an answer quickly!
We had a "meter reader" come to the house one morning even though I had rescheduled that particular appt. I let him in and followed him to the basement where he poked around and read the meter. Then he left. A month later we got a notice in the mail stating that Nicor needed access to read the meter or they's shut off service. So I called them and said, "What is this notice? You were here on November 7th!" The woman flatly said, "We have no record of anyone coming to your house that day." So my husband and I discussed it and called the police. A Skokie police officer came to the house and filed a report. I told him that the "meter reader" had a Nicor identification card around his neck but I didn't see a Nicor vehicle in front of the house. The officer said if it was a criminal, he was doing a "look-around" to see if there was anything worth stealing like a big screen tv, etc. We don't have one, thankfully. It's also possible that the man was a legitimate Nicor meter reader and he just screwed up the meter read. I have since re-scheduled the meter read 3 times and they don't show up! Once they showed up without an appt. and left a tag on the door saying they need access to the house. I've called and emailed explaining what happened. This is insanity! I'm not going to deal with this crap anymore. We're going to make them install a meter on the outside of the house. If they don't I'm going to sue them for punitive damages.
Nicor Gas did the exact same thing to me in 2007 - I received no bills, no one came to read the meter, and I couldn't get a coherent explanation of why for almost a year. Then I received a bill for over $700, with only an offer of a payment plan.
Today, I get a bill from Nicor for over $1100, even though I have paid any and all bills on-time. Their explanation is that they had noaccess t0 read my meter for 8 months (no one came out to read the meter, and the online meter-reading application would not accept the entries I made), and when they finally sent out a person in March and May, that lead them to determine that they had underbilled me for over a year. I work from home, and I have dogs that bark when anyone steps onto my property, so I KNOW that no one has been sent here to read my meter, and when they DO come, they have access.
Again, no real explanation and an offer of a payment plan. If anyone knows to whom we should complain, please post that information. Thanks.
same here did not read all winter sent me low bills I thought it was because had replace furnace in fall.Then hit me with a $650 bill.When I called them they did not seem to care said they would put me on a payment plan.I paid some on ccc card on phone then they sent me late payment fees.This has got to be the worst gas utility company in the u.s.
I have not been given a bill for sometime and their excuse was there was something wrong with my bill and it went to some other department, uh for 4-5 months now cannot get them to send me a bill ? I am so sick of the automated crap and they still will not answer what was wrong with the bill, so how can I send my payment if I do not know what it is or if it will credit to my account I asked to have the supervisor call me gal said would but no call back and a waste of time. Why are they not being accountable to losing my bills in a system?How will I know if they charge me correctly? I am afraid to even send money as I do not know if it will go to my account if something, whatever that is, is wrong with my account! exasperating! If they cannot even give me the due amount how am to pay?
Everything is true because I had the same problem of overcharging around $5000 and saying that the gas price went high during those months .I had to restore by paying that amount because they shuttt off the connetion and Iwas doing a resturant bussiness so surely they know I need gas fo my bussiness..
Rip off towards Senior Citizens
This company is misleading senior citizens into believing that they are a part of Nicor gas (which they are not). Telling them they will put their heating bills on a budget and will cover all furnace repairs, etc. Senior citizens do not understand why they are getting billed double from Nicor. This is something our senior citizens can’t afford to begin with. When they call in to ask questions, they hang up on them. Trying to help senior citizens in this situation, to get this issue resolved. Nicor Advanced Energy is taking money from them without a written contract and telling them that they are obligated to pay and the only way out of it is that they have to pay a significant amount or keep the contract for a year. Can someone help me resolve this situation for our senior citizens?
unfair billing
I am still fighting a year old battle with Nicor Gas to no avail. The dispute centers around our pool heater and the increased usage during the summer months. I believe fraudulent billing practices force customers into their Budget Plan in which they make more money in finance charges. I have been paying my bills in full and on time and was surprised with a $550 bill for a second time because they under estimated my usage 4 months in a row despite an actual meter reading. If you have a pool heater and are experiencing the same runaround every fall, please post a response. Going to the the Citizens Utility Board with your support would help our cause.
It sounds like what Nicor is doing is Ilegal. Does anybody know a lawyer that would like to settle this once and for all!
I would love to spend my money to force them into doing their jobs!
email me ideas at maria.cecilia.p@gmail.com
scaming on bill payments
They est. my bill for a long time by over 200 units. Now they say we owe them a deposit. I have never been late in three years. They adjusted the bill and keeping what they owe me for deposit. I paid one 3 years ago. When I asked to speak to their supervisor they refused.I've read the same complaint from other people. Instead of crediting the over estimate they keep it for a deposit . Thats is unfair to us who pay our bills. They have been over estimated my bill for three years. Every spring I have been getting a bill with credit on it. This year I believe because it is so large of an amount they are stiffing me out of my money thats is owed.
Overview of Nicor Gas complaint handling
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Nicor Gas Contacts
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Nicor Gas phone numbers+1 (888) 642-6748+1 (888) 642-6748Click up if you have successfully reached Nicor Gas by calling +1 (888) 642-6748 phone number 1 1 users reported that they have successfully reached Nicor Gas by calling +1 (888) 642-6748 phone number Click down if you have unsuccessfully reached Nicor Gas by calling +1 (888) 642-6748 phone number 0 0 users reported that they have UNsuccessfully reached Nicor Gas by calling +1 (888) 642-6748 phone number100%Confidence scoreLeaks, Odor or Emergencies+1 (404) 506-5000+1 (404) 506-5000Click up if you have successfully reached Nicor Gas by calling +1 (404) 506-5000 phone number 0 0 users reported that they have successfully reached Nicor Gas by calling +1 (404) 506-5000 phone number Click down if you have unsuccessfully reached Nicor Gas by calling +1 (404) 506-5000 phone number 0 0 users reported that they have UNsuccessfully reached Nicor Gas by calling +1 (404) 506-5000 phone numberSouthern Company Gas
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Nicor Gas emailsgasexch@nicorgas.com99%Confidence score: 99%switchnow@nicorgas.com98%Confidence score: 98%customercare@nicorgas.com80%Confidence score: 80%support
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Nicor Gas address30 Ivan Allen Jr. Blvd. NW, Atlanta, Georgia, 30308, United States
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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