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BSES Rajdhani / Yamuna Power Customer Service Phone, Email, Contacts

BSES Rajdhani / Yamuna Power
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BSES Rajdhani / Yamuna Power complaints 9

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10:16 am EDT

BSES Rajdhani / Yamuna Power Increased units when electricity is not used

My electricity units in Delhi provided by the BSES Rajdhani has been giving incorrect readings of electrical units consumed.

My electricity usage has been consistently below 150 units until 2 days before the meter reading day. With minimal usage or even no usage, the meter suddenly shows a hike of 50-60 units in a span of a few hours when no ACs or any appliances have been used. As in Delhi, electricity consumption below 200 units is supposed to be free, they always increase the units so that I have to pay a hefty bill.

This has happened consecutively for two months. When I emailed the company about this, the showed no interest and replied saying that the meter readings were accurate without any investigation.

I am very disappointed by this service as I am paying so much money when I hardly use any electricity because I am already poor and don't want to pay a high bill.

Desired outcome: Accurate meter readings with no tampering.

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2:26 am EDT

BSES Rajdhani / Yamuna Power Excess bills

A bill of Rs.2380/- was received for CA No.[protected] for cunsumption of Electricity from 11.06.2021 to 09.07.2021 which was paid on the advise of your consumer Cell who was contacted for this High Bill. Again for the period 09.07.2021 to 07.08.2021 a bill of Rs.2380/- is received when the Flat was locked as the resident were away and the Flat was locked for over two months. Please withdraw these two bills which were wrongly generated. If necessary meter be checked. there was no consumption of electricity for the last three months. Please confirm withdrawal of these two bills.

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2:29 pm EDT

BSES Rajdhani / Yamuna Power Power Cut

Hi Team,

I am very upsetting to write this complain as we have been encountered with Power Cut last 3 consecutive night for entire night. It's was complete black out on 20th July night and 22nd July power coming like red lights, coming n going. Today 22nd July night again it's complete black out in Devoli, Sangam Vihar. We are unable to sleep last 3 nights and it's very annoying. Please understand how we are going in such unbearable weather out. Please do something.

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Is BSES Rajdhani / Yamuna Power legit?

BSES Rajdhani / Yamuna Power earns a trustworthiness rating of 94%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds BSES Rajdhani / Yamuna Power to be a trustworthy company. Although there's a 22% resolution rate for customer complaints, which deserves attention, BSES Rajdhani / Yamuna Power is known for their high standards and safety. If you're thinking about dealing with BSES Rajdhani / Yamuna Power, it's wise to check how they handle complaints.

We found clear and detailed contact information for BSES Rajdhani / Yamuna Power. The company provides a physical address, 4 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for bsesdelhi.com can be seen as a positive aspect for BSES Rajdhani / Yamuna Power as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of BSES Rajdhani / Yamuna Power's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Bsesdelhi.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bsesdelhi.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up BSES Rajdhani / Yamuna Power and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with BSES Rajdhani / Yamuna Power's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 22% of 0 complaints were resolved.
  • BSES Rajdhani / Yamuna Power protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
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11:36 pm EST
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BSES Rajdhani / Yamuna Power Address change request

sir
i complaint regarding the address change. My CA no. is [protected]. i have complaint many times in bses for address change but it did not any thing. My address is E-1/7 CHOTA PUSTA SONIA VIHAR DELHI-94 instead of E-1/8 CHOTA PUSTA SONIA VIHAR DELHI-94. when i submitted all document regarding new connection my address is E-1/7 chota pusta sonia vihar delhi-94 in my all document but later address is shown to me is E-1/8. i have complaint many times but never reply. This is a typing mistake from BSES side not to mine. May i requested you to solve the problem as earlier as posssible.

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Update by ramniwas123
Feb 28, 2016 11:39 pm EST

i complaint regarding the address change. My CA no. is [protected]. i have complaint many times in bses for address change but it did not any thing. My address is E-1/7 CHOTA PUSTA SONIA VIHAR DELHI-94 instead of E-1/8 CHOTA PUSTA SONIA VIHAR DELHI-94. when i submitted all document regarding new connection my address is E-1/7 chota pusta sonia vihar delhi-94 in my all document but later address is shown to me is E-1/8. i have complaint many times but never reply. This is a typing mistake from BSES side not to mine. May i requested you to solve the problem as earlier as posssible.

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4:38 am EDT

BSES Rajdhani / Yamuna Power New NON-DOMESTIC connection

Sir, CA No [protected] ARUNAGUPTA(name chang wef via application no [protected] Dated 26oct2015 at Dabri more)CRN No2660030055 were using so far our G/F as parking &storage having complete connection from our domestic meter, Now applied for NON-DOMESTIC connection on name of ARUNAGUPTA w/o SURESH CHAND GUPTA via application No 8002108765Dated26oct2015. has made RENT-AGREEMENT with BharatKumar s/oPramodKumar RZ-94/2 HNo319 GaliNo 3 indra-park NewDelhi-45( (Mbl9289316632, [protected]) for opening photostudio SHOPAT RZF-105-A G/F pole No-135-A Gali No-41 Sadhnagar Palam Colony NewDelhi-45. One licensed electrician told that by applying this way(without agent) BSES put us in penalty since than we are not feeling easy & worried too much .now what we should do? Please look into the matter&take action to make ypur old consumer tention free.

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1:47 am EDT

BSES Rajdhani / Yamuna Power Street Light Complent

Dear sir,
I Laxmi Baitha Resident of F-54a Sanjay Colony Bhatti Mines, I Do the compliant to bses fire & Street Light help line No. [protected] for street light, maximum Street light on 11th July. My compliant no. is [protected]
But it’s not solve to till date I remained three times 1st On15th July com no. [protected] and 2nd 25th July [protected] and 3rd [protected]
Maximum Street Light is not working in Main Way So Please arranged to repair street light mechanic
Laxmi Baitha

Mob [protected], [protected]
F-54A Sanjay Colony
Bhatti Mines new Dehi- 11 0074

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4:40 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BSES Rajdhani / Yamuna Power Electricity theft in Delhi

Vijay singh B-36/9, kishangarh, Vasant kunj, New Delhi. He used direct hooking/kundi infront of his house level of first floor, Clearly visible if you stand on his house. Timing of thefting is 04.00 PM to 09.00 AM. This activity is doing last more than 2 years, since the building is made. Please take immediate and necessary action.

Read full review of BSES Rajdhani / Yamuna Power and 3 comments
Update by asdfgfgg
Feb 09, 2014 4:43 am EST

I agree, this is correct not only vijay singh so many people around his family member theft electricity.

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bhola ji
, US
Jun 06, 2016 7:35 am EDT

Electricity theft in c 202 subhash gali nanak chand basti kotla mubarakpur new delhi 110003. 6 split ac/, 5 fridges, 5 tv 5 washing machine .And still bill less than 500. Inka ac 20 ghante chalta hai . In logo ne bijli chori ki hai . Delhi mein garmi mein demand bijli ki badh jati hai in logo ki wajah se . I request you to take strict action against them.

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yogesh ats586
, IN
Sep 25, 2011 6:29 am EDT

HELLO, Sir/Madam
My name is Yogesh kumar. i am registering this complaint regarding my provident fund, i was working with this company since 15th July 2009 to 24th July 2010. They cut the PF of our salary and i went to their office around 2 or 3 times but they are not listening my talk. what can i do all staff are so careless they dont care any employees that's why please take a action on this complaints .
thanks you sir/ madam

R
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Rajendra Singh Bisht
, IN
Sep 26, 2010 5:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

harshment during cheking of electric meter for any theft case and taken bribe from me

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12:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

BSES Rajdhani / Yamuna Power Wrong Theft Case registered by BSES Rajdhani Power Limited

Hi,

I dont live in that house i have rented out that property to tanent and we are paying our bill regularly and we live in other house. On 16/08/2010, one of the electricity officer came for inspection . A theft case was registered and we were informed that we will receive a letter from Andrew Ganj office for the further investigation. Durng the same we paid our bills as and when came.

We received a letter on 18/11/2011, mentioning that we were suppose to visit the mentioned office for hearing and no one came for the same. Also, a seperate letter will reach us with the bill amount calculated based on usage.

Issues:

1. We live in other house and paying our bill regularly
2. A seperate bill is sent of appx Rs. 224699 based on the last 1 year usage as per new meter reading, irrespective of climate change(summer)
3. We visited the Andrew Ganj Office and has been asked that nothing can be done besides paying the bill and accepting that some tampering was done . they harressed us by saying " bill bharna hai bharo nahi toh jail jaana padega" they dont even listen to us

Details:

Theft Case ID: RJ140109C0079
CRN NO: [protected]

Please advice how to proceed on the same as we are innocent and didnt do any tampering.

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6:36 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

BSES Rajdhani / Yamuna Power PROVIDENT FUND

HELLO, Sir/Madam
My name is Yogesh kumar. i am registering this complaint regarding my provident fund, i was working with this company since 15th July 2009 to 24th July 2010. They cut the PF of our salary and i went to their office around 2 or 3 times but they are not listening my talk. what can i do all staff are so careless they dont care any employees that's why please take a action on this complaints .
thanks you sir/ madam

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Overview of BSES Rajdhani / Yamuna Power complaint handling

BSES Rajdhani / Yamuna Power reviews first appeared on Complaints Board on Sep 25, 2011. The latest review Increased units when electricity is not used was posted on Sep 25, 2023. The latest complaint Electricity theft in Delhi was resolved on Feb 09, 2014. BSES Rajdhani / Yamuna Power has an average consumer rating of 2 stars from 9 reviews. BSES Rajdhani / Yamuna Power has resolved 2 complaints.
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  1. BSES Rajdhani / Yamuna Power contacts

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    +91 113 999 9707
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    +91 113 999 9808
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  3. BSES Rajdhani / Yamuna Power emails
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    Nehru Place Rd, Balaji Estate, Kalkaji, New Delhi, 110019, India
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BSES Rajdhani / Yamuna Power Category
BSES Rajdhani / Yamuna Power is ranked 20 among 79 companies in the Energy and Power category

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