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Florida Power & Light [FPL] Customer Care Service

Florida Power & Light Company

P.O. Box 029100
United States - 33012

Customer Support Phone Numbers

+1 866 263 9185 167 45
+1 800 226 3545 48 28

Florida Power & Light [FPL] Complaints & Reviews

Florida Power & Light [FPL] / frayed wire near the weatherhead of house (roof)

TeresaYo on Jan 9, 2018
I called FPL at 8am on 1/9/18 to let them know that I noticed quite a bit of frayed wire on the roof of my house where the wire and the weatherhead meet. I'm extremely worried about a possible house fire. The person took notes, I received two calls immediately afterwards from a person by...

Florida Power & Light [FPL] / home serve independent co separated from utility but representing fla power and light

evelakes on Dec 31, 2017
Home serve is a Company that is charging people be careful on 11/21/2017 I received a call from a Rebecca stating that I have signed with them, I told Rebecca that show me the paper that I have requested the service she got very nervous as a matter of fact I told her I had the paper they...

Florida Power & Light [FPL] / abusive behavior

Jebd on Dec 6, 2017
Good morning Sr, I am contacting you to request help given an abusive behavior from FPL (which has the monopoly of energy in Miami, no competition at all, so feel free to apply all their local policies without take into consideration the human component of the people that use the electricity). I am an...

Florida Power & Light [FPL] / claim for damages by fpl - no response

Lily Blitstein Kuperard on Dec 5, 2017
On October 23 my house was hit by over voltage that burned all the celiing lights transformers in my kitchen, damaged the dryer and burned a nesspresso machine. My cost to repair and replace is over $4500. I immediately filled a proper claim with receipts and proposals and was told it will...

Florida Power & Light [FPL] / brush’s on power line and bottom line almost on ground

Helpme9 on Dec 4, 2017
I received a call today that you will not remove brush's on the power line. Also Comcast will not finish there job until the you remove the brush's. You did it before why not know. Are you cutting your service to us but want more money. We are going tow leave as is. When the lines come...

Florida Power & Light [FPL] / this company doesn't care about their clients they just care about money

Sully1511 on Nov 27, 2017
FPL Doesn't care about their clients, they don't have consideration of other everything is money for them!!! How is possible that they charge more deposits when specially people of south Florida their are still struggle about the situacion of hurricane Irma! I have to many bills on me just...

Florida Power & Light [FPL] / unethical behavior

Lianne Batlle-Baez on Nov 26, 2017
On Wednesday, November 22nd upon my return to my house 10212 SW 27 Street, Miami, Florida I see three men coming onto my property in the back and opening a hole in the ground. I told one employee to stop and kept on walking in the back garden. I stated again to stop to no avail. I asked...

Florida Power & Light [FPL] / no service since the hurricane

Fernando Mesa on Nov 21, 2017
I been trying to re connect my Power service, I been treat very poorly I have done all it was ask, including permits and inspection by the building depatment No service in more than two moths and now, my address and service is not there any more, my house is vacant Please some one help. I...

Florida Power & Light [FPL] / requesting new commercial power design for new construction - no response from fpl

Yurcus1 on Nov 21, 2017
I have been requesting a review of our construction plans out of the Broward service center (33311) and my requests have been ignored by the engineers ( I have the names if needed) since before August. I find this concerning as all the surrounding offices are able to respond to my request...

Florida Power & Light [FPL] / new service

Carlos Del Amo on Nov 20, 2017
I have been so disappointed with the lack of answers and no accountability for the most atrocious handling of my request for new service. I am building a home in Palm Beach Gardens and have been dealing with a very nice gentleman with FPL called Michael Baldwin (Associate Engineer/ Jupiter...

Florida Power & Light [FPL] / pay services and overcharge

Arturoalv on Nov 14, 2017
We live in small town(Indiantown 34956 ) with no Publix or Walgreens, and so many customers with out CC, Check and cars the only big place (Rines Market) take our FPL payment for more the 20 years, now they said they don't allow to take more payments because is exclusive to Publix or...

Florida Power & Light [FPL] / electric outages

Sam Tols on Nov 12, 2017
My power goes out, for hours, at least once a month... No wind, no rain, no reason! Each and every time this happens an fpl truck eventually shows up at the exact same place, puts a "band-aid" on the problem and the lights go back on. Why doesn't fpl fix the problem permanently, since they...

Florida Power & Light [FPL] / high bill/ extra fee charges

Mo57 on Nov 9, 2017
I called in about my bill and was wondering how is it the every month my bill keeps going up and after hurricane Irm I was out of light for several days so I called to speak to a manager as to how can my bill not have a slight difference from all the other months bill when I didn't have...

Florida Power & Light [FPL] / my bill

Jenny maxime on Nov 8, 2017
They don't have any remorse for their customers. I'm a single parent with two children. I've begged and pleaded with them give me more time on my bill, which is &69.10. Every representative are telling me the same thing, there's nothing they can do and to ask a local church to pay my bill...

Florida Power & Light [FPL] / fpl extra deposit

Joesi on Nov 7, 2017
I have more than $500 deposit with the fpl my credit cards my cars and the water company helped me with the payments for the hurricane irma my husband and I spent 2 weeks without work and we did not have money to pay all the bills apart from fpl I do not provide any help I have to pay...

Florida Power & Light [FPL] / enormous monthly bill

Robertaeo on Nov 7, 2017
have moved out of my condo due to the enormous power bills which the owner, Bonita Fisher was aware of and assured me a maintenance man would correct the problem with my air conditioner. I waited 3 months and no change in my bill and advised the owner I would not be paying the final bill. I...

Florida Power & Light [FPL] / a bill every other week!!!

Vik1028 on Nov 4, 2017
Hello, I have been in fl for a few months now so I am new to the fl area. I live on south beach st, daytona in an aprtment complex, I have been getting a bill every other week!! Wtf!? Of $100.00 no less. And the threating message of "we are goin to disconnect your power if not paid" can I...

[Resolved] Florida Power & Light [FPL] / ready to turn off our service

CQuick1 on Nov 3, 2017
Account #30451-12228 Patriot Flooring Supplies has been doing business with FPL for the last 17+ years. We have seven different accounts with you folks. There was an oversight on this particular account and we are one month behind. I have been in touch with Mr. Miller (800-366-1744 x1000) who let...

Florida Power & Light [FPL] / outrageous bill

Andiee on Nov 3, 2017
How can FPL Justify billing a customer that leave the house 6:30 in the morning comes home at 10pm does not have cable only 2 tv that only on for 1 hour at night never home on the weekends does not cook A/c set at 78 degrees but end up with a bill of $175. Please someone explain this to me...

Florida Power & Light [FPL] / power issues and unsafe lines from fpl to my house

Joecalafiore on Nov 2, 2017
I have been having power draw and surges for five days and fpl comes out and tells me the line to my home from the street is bad a crew will be out to fix. They tell me they fixed the issue and yet i am still having problems and feom the issue my oven, central air and dryer dont work. They...

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