SUBMIT A COMPLAINT

Monro Muffler Brake & Service / Do your self the favor go elsewhere

United States Review updated:
Contact information:

Being in the market for tires, I researched many tires and reviews of tires, looking for what I wanted. Once I found the exact tires I wanted, I price shopped, again, all over the place. To my surprize, monro in Albion NY had the lowest price by far and they offered me a free alignment if it was needed. I have been reluctant to go there for many years because years ago they did work on one of my cars and they then SUCKED. Ok, I fell for their crap again, (I know, IDIOT). I bought the tires, scheduled the work to be done A WEEK LATER at 7:30am. I asked him to add a lube oil & filter and the guy tells me it will take two hours tops. I get there, the douchebag meets me in the parking lot and starts some chit-chat small talk, then tells me he will have it done by early afternoon. I start to see red, calmly take my bike and ride away so as not to freak out on the guy. I come back an hour later and my vehicle is still parked where I left it. By then, I have calmed down. The thought of them touching my vehicle with tools made me sick, so I collected my keys and tires, said thanks, then wiped my butt of that place never to return again. I can't recommend monro in Albion NY or anywhere for that matter. My Mother has been taken for many expensive crap rides in Albion as well as Medina NY with most of her problems unsolved or made worse. She drove away from there at least eight times with metal on metal grinding sounds in her front wheel after they said there was nothing wrong. As much as I have tried to tell her to avoid that place for major work, she still goes. Heck, Mother knows best right? I'm the [censored] who decided to try to save a hundred bucks by going to monro. The extra hundred would have been well worth it in my book to just get good, honest, timely service at a reputable service shop. Lesson learned, hemmoroid cure found. PLEASE!!! Do your self the favor and GO SOMEWHERE ELSE for service!!!

Sort by: UpDate | Rating

Comments

  • Ti
      12th of Nov, 2010

    " I get there, the douchebag meets me in the parking lot " So, that was your impression of the staff when meeting him in parking lot?? It seems like you had already made your mind up and that no matter how the srvice was, you were going to be unhappy.

    0 Votes

Post your comment