The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Microsoft Corporation / bad service of the manager in sydney store

1 Sydney, New South Wales, Australia

To someone who concerns
I bought the surface book 3 months ago .The first charger was broken in 2 weeks.Then I went to buy a new chargers and take care of it,only used twice and unable to charge again.I think it is the problem of the computer.
And I went to the store,they can not solve the problem and ask me to leave the surface book with them to test for 3 days although they knowI live 2 hours drive away.
The service of gentleman called Charlie is OK,but THE MANAGER WITH YELLOW UNIFORM ,he is so rude to me and let me cry.I feel so sad cause he keeps attacking
me like everything is my fault.
It is the first time for me to buy the Microsoft and also the last time.I only used them for study and charge them once a week.It was broken twice in 3 months and cannot replace.It waste me so many times and efforts.I used Apple macbook for 3 years , it still works well and the charger has good quality.
I feel so sad and so disappointed about the product and the service.

Microsoft Corporation

Oct 25, 2018

Post your comment