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Toshiba Customer Care Service

Toshiba America Information Systems, Inc.

Digital Products Division, 9740 Irvine Boulevard
United States - CA92618-1697

Customer Support Phone Numbers

+1 (949) 583 3000(HQ) 0 3
+1 (800) 457 7777(Computers, Tablets and Toshiba Storage Place) 2 1
+1 (949) 859 4273(Computers, Tablets and Toshiba Storage Place) 0 1
+1 (800) 631 3811(Televisions) 1 1
+1 (855) 800 4686(Canvio Home) 0 1
+1 (888) 592 0944(Other Electronics) 0 2
+1 (949) 583 3305(Other Electronics) 0 1
+1 (713) 466 8773 1 0
Contact Details

Home And Home Office: +1 800 316 0920
Reseller: +1 800 405 0541
Business: +1 888 900 9487
Public Sector And Education: +1 888 625 3276
Enterprise Business: +1 800 913 3091
Returns: +1 800 618 4444
Toshiba Credit Card Account Services: +1 800 252 2551
Television And DVD / Blu-Ray® Player Remote Controls: +1 800 638 3328

Toshiba Complaints & Reviews

Toshiba / toshiba 55" tv

Harry1940 on Oct 17, 2017
I bought a Hitachi 55" from Sam's, along with a 4-year Warranty. The TV started to die, and the SQUARE TRADE folks relaced it with a 55" Toshiba, which is showing signs of distortion. Because the TV is less than one-year old, the Square Trade folks told me that the Manufacturer's Warranty...

Toshiba / after sales in egypt in tosiba elaraby is too bad

Mohamed Mahdy on Oct 10, 2017
I share my probleme on facebook as below and no one answer me from elaraby :- https://www.facebook.com/groups/powerofSMinEgypt/permalink/2021661474716433/?pnref=story I purchased a refrigerator from Toshiba company in 2012 and it is supposed to guarantee for 10 years, on the 18th of July I...

Toshiba / customer service - printer cartridge

MandyResa on Sep 18, 2017
I am contacting you today after 5 attempts to receive a black K toner. We received a toner earlier in the month, which we are not disputing and that was put into the machine however we received a message advising the K toner was empty and we did not have another on site to replace it with...

Toshiba / faulty laptop monitor they won't fix unless I pay

Lucy Cousin on Sep 15, 2017
I purchased a Satellite laptop in October 2015. In August 2016 the hard drive no longer booted up. I paid to have it shipped to Toshiba Depot as "warranty work on a Satellite could not be done at an authorized repair service location". My computer was returned on September 19th with a...

Toshiba / laptop satellite radius l40w - c1959

Semoy22 on Sep 14, 2017
I bought the laptop and about 18 months later the battery stop working suddenly. It showed as fully charged but did not work at all. I did every thing I found on the forums and nothing helped so I checked the battery and we found that it s dead. I found on the web multiple complaints about the...

Toshiba / on 18-05-2017 purchased toshiba 32 inch led tv from carrefour (tala mall, exit 5, riyadh

Salah Mannisseri on Sep 7, 2017
Dear sir I buy toshiba led tv 32 inch from carrefour (tala mall, exit 5, Riyadh, ksa) on 18-05-2017 and I bring it to India last week. when I start using it just work 1 week normal. now the display become 2 part and top part is hiding and bottom is regular I need to fix the complaints from...

Toshiba / 43" tv model 43l511u18

Glennda Northcutt on Aug 29, 2017
I just bought this tv yesterday and set it up. The trouble I am having is that on the picture mode, I select dynamic and it just fades back to store, within 5 minutes, or, so. I tried resetting, I tried from the menu and/or from the picture key on the remote. It doesn't seem to make any...

Toshiba / toshiba satellite c55t laptop

Phong Nguyen123 on Jul 17, 2017
I bought this laptop brand new in Dec 2015 for my daughter (who was 6 yo at the time). Reported screen problem to Toshiba on Oct 2016 then when sending it in for repair, we noted on the written report that it has a wireless problem as well as intermittent DVD problem on the report card...

Toshiba / satellite laptop s55 intel, i7 terabyte disk etc etc

screecher on Feb 27, 2017
Incident #62065759. The power cable does not quite fit falls out anytime the computer is touched. Screen has developed a vertical line on it clearly a hardware issue with display because if I use the laptop by projecting out there is no line. It is less than 1 year old!!! If this is "state...

Toshiba / satellite radius

steele7902 on Dec 23, 2016
Please do not purchase a laptop from Toshiba. They do not honor their warranty. I purchased a laptop less than one year ago and it will not boot. We tried to get in touch with Customer Support and they require a Serial number to process the repair request. However, their laptop is made in...

Toshiba / laptop

Gabriel Zeldin on Oct 3, 2016
I purchased a Toshiba laptop from Office Depot on March 2016. Toshiba did not honor the rebate and stonewalled me in every possible way. Office Depot also passed the buck, time after time. If Toshiba promised you a rebate, do not expect to get it.

Toshiba Information Systems For Laptop / failure to timely repair or replace defective new computer

Philip Althouse on Sep 2, 2016
I purchased a new Toshiba C75-C7130 laptop on July 3, 2016 from a retail vendor via Amazon.com. The computer was purchased for personal use. By the last weekend in July it failed to boot. I contacted Toshiba computer technical support and followed instructions of the support staff I spoke...

Toshiba / laptop quality

KelseyP on Jun 10, 2016
I bought a laptop a little under a year ago, and have had screws slowly fall out of it. Although the computer is still functioning, it is almost half apart and I am afraid that it will completely separate at any moment. I was told this is physical damage so it is not covered by the...

Toshiba / lcd 40 in tv

Ramesh Parshotam on Jan 21, 2016
I bought a Toshiba 40 in TV in Dec 2014. Upto this week, i have reported 3 service breakdowns with my TV. How INFERIOR are the TV sets sold by Toshiba - breaking down 3 Times in just 13 months. I sent emails and called the Toshiba (Malaysia) office. Each time they say they will forward to...

Toshiba / refuse to repair tablet although under warranty

Reviewer98363 on Jan 11, 2016
October 2015 - Purchased Encore WT8 tablet brand new December 2015 - While turning on tablet power button breaks. It pushes all the way in and will not come back out. Since it is under warranty I was not too concerned just figured we would have it repaired. We called the "Tablet repair...

Toshiba / warranty service

PParavano on Oct 28, 2015
I purchased a Toshiba Satellite from Walmart on September 18th 2014 for my daughter’s birthday. I didn’t purchase the extended warranty as I have owned two other Toshiba satellites in the past, without any problems or hardware malfunctions. Since I trusted the brand and model I chose to...

Toshiba Satellite / faulty computer

dondib on Aug 7, 2015
I purchased a Toshiba Satellite 6 weeks ago. After two weeks it started operating at a snails pace and would constantly freeze. I called Toshiba and after working with their support for nearly an hour, they suggested a factory reset. The factory reset stopped the Satellite from freezing...

Toshiba Satellite Laptop / quality of product/customer service

Lingal on Aug 2, 2015
Problems from day-one with new Toshiba Satellite Radius laptop. I kept getting a black screen that would pop up while using the laptop. I called tech service and after some remote testing, I was told it's a software problem which will cost $90 for advanced software tech support and I...

Toshiba Tv / with not accept return with receipt

aliciasnider on Apr 2, 2015
My boyfriend bought me a defective tv for Christmas from Sears in Grand Island, Nebraska, he gave me the tv when he came to visit in February. That is when I found the tv was defective and didn't work I tried calling sears in Grand Island to get help and I also called another number...

Toshiba / complete rip off

NK2GETHER on Feb 1, 2015
I bought this Laptop In December 2014 from Littlewoods Catalogue, the problem started in January 2015, the laptop would not come on and stay on, the power button just kept flashing on and off, we contacted Littlewoods who then told us to contact Toshiba of which we did, they told us to...

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