I bought a laptop on DELL website on 07 November 2018. My order was cancelled by Dell on the next they, they said the address informed in the order was different of my bank address which is not true.
Anyway, today is 12 December 2018 and haven't received my money back, they always say that...
To whom it may concern:
I have today followed up and made a complaint with the Better Business Bureau. With the intent of warning potential private and commercial customers of the inflexibility and lack of support to loyal customers they can expect when doing business with Dell. In making...
On November 19th, I chatted online with with a Dell representative concerning the purchase of 2 laptops. I was told I could order the link follows https://www.dell.com/en-us/shop/cty/pdp/spd/inspiron-11-3185-2-in-1-laptop?~ck=mn
I ordered the recommended laptop and they arrived on November 26th...
Order number 2006973775062
On 11-22-2018 AT 6:12 pm EST I purchased 3 Inspiron 11 3000 at the advertised cost of $119.99 per system. When I printed the receipt I noticed the price I was charged was considerably higher than it should have been. Being a customer of Dell for years I assumed thi...
I purchase this computer earlier this year for a work computer. I read good reviews online about it.
However right from the start it ran slow. None of our other devices do.
It is slow to type, with a delay each time I type, it take a long time to open any document, the cursor is alway...
On November 15, 2018 I followed the Dell alert to "Restart my system". My computer did not work after this and it is only 6 months old. I called Dell Tech support and the only way they would fix was by my signing up for a software warranty at $170. All that was needed was to restore the...
Machine makes tons of noise.
I have sent it to Houston once - even though I paid the most expensive warranty they have so I could get in home service. They refused to send anyone out unless I diagnosed the problem myself.
They returned it - making the same noise.
I called again. They...
List of problems 9-28-18:
9-28-2018 - Latest problem started On Start-up with a Windows black command screen with the following command:
c:\windowssystem32.cmd.exe at start-up.
I thought it was Outlook. Microsoft Tech ran all their tests and remoted into my Laptop. They found that it was not...
This unit has been stored for non use, I called tech support and was sold a hard drive I didn't need and a recovery USB stick I already had.
The problem is this, when my employee turned the unit on in the AM a couple of months ago the system gave 3-beep code with the message enter System or...
the hard drive went out the day before the warranty ended. Best Buy St Petersburg, said they can't use the warranty because if they ship it out Dell wont receive it till after the warranty runs out.
then they wanted $84, for labor and shipping. then they wanted $133. for the hard drive and...
we purchased this hunk of junk from Wal-Mart online in april 2018. it is so slow, it's worse than my original windows 98 computer on dial-up internet. Dell sent us a box that we used to send it back for repairs. they had the computer for almost 2 weeks, replaced the whole motherboard and...
In attempting to place orders for a government customer (SupplyCore PO #s 384729, 385015 and 385014 valued at more than $50, 000) we were asked to combine the 3 POs which we accommodated, were asked for documents not required for the government contract we work, were bounced between...
I bought my laptop in Feb and have had problems with speed since then. Many hours on the phone, chat and sent in twice. The second time I got it .ack with nothing done. I was told that the operating system would be reinstalled and the hard drive replaced. Nothing!..
The last time I was on...
The weekend is just about here, a time when people get to celebrate the hard work they do every year. Starting August 31st many of us will be online evaluating the choices and prices of the companies that will be vying for our consumer dollar. Or, put another way, your hard-earned money...
Prodect service tag - g1w5fn-2, express service tag.-34942984814 cpu supplied through gem id 511687707560 in dy. chief electrical engineer/con/bg/n.e. railway/gorakhpur -3 nos on 27 march/2018 is not functioning from last 10 days.
The cpu was supplied from the firm orion solutions (gorakghpur), cont...
purchased this in august 2017 In April 2018 i had to go thru four days of back an forth with there so call technical support team which I could hardly understand finally they said to send it back to be repaired it come back fixed for 2 weeks same thing again overheating I dealt with it...
I purchased this computer online back in April. I have had many issues with it. I was not able to get it set up right away due to an insane schedule. By the time I got it set up and used it enough to know it has many issues it was past the 30 day return period. I have spent multiple hour...
We purchased the lap top in January 24, 2018. We have had it serviced 3 times and finally the service company said that the computer is a lemon. We called your number and ended up talking to someone in India who barely speaks English. The woman started yelling at my wife over the phone and...
Dell recently mailed a catalog to me that included a "Black Friday in July Deals start 7/2." My executive assistant was in an online chat first thing in the morning (approximately 9am EST) on the second to order an Ultimate Ears Boom 2 for $59.99.
The service person's response was first that...
I bought my laptop last August and I started having problems with it a few months after I purchased it. Sometimes when I turn it on, the monitor screen is black and unresponsive and I have to take out the battery and retry maybe multiple times to get it to work. Or it turns on to the lock...
