purchased this in august 2017 In April 2018 i had to go thru four days of back an forth with there so call technical support team which I could hardly understand finally they said to send it back to be repaired it come back fixed for 2 weeks same thing again overheating I dealt with it...
I purchased this computer online back in April. I have had many issues with it. I was not able to get it set up right away due to an insane schedule. By the time I got it set up and used it enough to know it has many issues it was past the 30 day return period. I have spent multiple hour...
We purchased the lap top in January 24, 2018. We have had it serviced 3 times and finally the service company said that the computer is a lemon. We called your number and ended up talking to someone in India who barely speaks English. The woman started yelling at my wife over the phone and...
Dell recently mailed a catalog to me that included a "Black Friday in July Deals start 7/2." My executive assistant was in an online chat first thing in the morning (approximately 9am EST) on the second to order an Ultimate Ears Boom 2 for $59.99.
The service person's response was first that...
I bought my laptop last August and I started having problems with it a few months after I purchased it. Sometimes when I turn it on, the monitor screen is black and unresponsive and I have to take out the battery and retry maybe multiple times to get it to work. Or it turns on to the lock...
I received many emails from Dell telling me to renew my service contract early so I would not lose it.. I called 20 days before my contact ended.. I asked the sales person several times about the 20 days I still had on my contact that I didn't want to lose them by renewing early. I wa...
I recently bought a XPS 8930, I'm very disappointed in the quality of this product. After spending 990 dollars, this is the worse computer I ever owned! And I have owned about 6 previous computers two of which were from Dell. Memorial Day sale was more like a memorial day rip off. I...
We would like Dell to take the customer reported cases seriously and promptly.
The recent reported case on 08 May 2018 was not handled well. The case was reported at 10am, site service was scheduled and the assigned site person was escalated. The assigned person ( telephone number : 68902807...
I purchased this unit on or around 18 months ago. I have had problems with the facial sign camera since I have owned it. I purchased a 4 year extended warranty
When I purchased it. It is the new 7400 all in one series computer. I is supposed
To be the so called flag ship of computers from dell...
purchased new from dell a year and a half ago. screen went black last week and all the things they have you try requires the screen. dell will not even talk to you unless you have /or purchase a service contract. I realize it was not an expensive computer but all I do is e mail facebook...
Service Tag: 6QTYXD2
Express Service Code: 14683152998
Dispatch / Reference Number: 354288394
Last Updated: Monday, May 7, 2018
Next Status Update: Tuesday, May 8, 2018
Service Logged Date: Wednesday, May 2, 2018
Estimated Return: Tuesday, May 8, 2018
I received a call form dell on May 2...
I purchased a brand new Dell PC from Costco that is a lemon. I replaced it during the first 90 days. And after replacing have had to contact concierge service with with no resolution then I had to purchase a recovery disk from Dell and now it is not working yet again. I am very...
Purchased it in November 2017 (5 months ago) and last week the speakers quit then the Network Adapter Driver uninstalled itself. I called Tech and jumped thru all their hoops on the phone, all the tech succeeded in doing was causing the motherboard to crash. Sent it in and they called to...
Searched online for a keyboard for my recently purchased Dell Latitude 12 to buy.
After completing the purchase, it was delivered a few days later, however when I opened it, I realized the keyboard I bought was for the Model 11, not the 12.
I tried to see about returning it and purchasing...
Stephanie lenihan 00
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Laptops / notebooks dell customer service dell does not honor its warranty - corporate hq doesn't care
Dell services corporate...
This company has to be the worst company to deal with. All they do is lie to you and transfer you around. I have talked to 6 different people 2 on the chat and 4 on the phone. All the people on the phone being managers and all saying the marketing department will call me back but they...
Not sure if employed by Dell but per a web site representing Dell Support, on Thursday, March 22, 2018, started our conversation around 10:30 a.m., or 11:00 a.m., spoke with a fellow whom he called James. I was needing support in resetting my Inspiron 11 3000 laptop. Was on the phone a...
Hi all.
I am writing this post so that people won't make the same mistake of buying an Alienware laptop like I did and also to see if there are other people who have been through the same situation as me.
So I bought this Alienware 13 R3 laptop on December 3rd 2017, by the time it wa...
Purchased 12-1-2017. It has never worked properly. The worst computer I have ever purchased (I currently have 4). I have spent hours on the phone to Dell and sent it in once. The operating system crashes the laptop. Dell made a piece of junk. Dell refuses to do anything to make thi...
