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Dell Customer Service

422 Reviews

Dell Inc.

One Dell Way, RR1-61
Round Rock
Texas
United States - 78682

Customer Support Phone Numbers

1800 285 1653(USA and Canada)
6 3
1300 655 533(Australia)
1 0
1 0
1800 880 022(Malaysia)
1 0
1800 280 3355(Singapore)
0 0
0 0
0 0
+1 512 728 7424(International)
0 0
+44 800 028 2660(United Kingdom)
1 2
+64 800 446 255(New Zealand)
0 0
1 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
+31 206 744 500(Netherlands)
0 0
0 0
0 0
0 0
+41 844 811 411(Switzerland)
1 0
0 0
0 0
+63 26 632 000(Philippines)
0 0
+966 800 844 3743(Saudi Arabia)
0 0
+27 800 167 000(South Africa)
0 0
+82 802 003 800(South Korea)
0 0
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+66 26 707 250(Thailand)
0 0
+54 800 222 0154(Argentina)
0 0
0 0
Plus

Dell Complaints & Reviews

Dell / dell inspiron 7779 laptop

Ul
ultrastranger on Aug 14, 2018

purchased this in august 2017 In April 2018 i had to go thru four days of back an forth with there so call technical support team which I could hardly understand finally they said to send it back to be repaired it come back fixed for 2 weeks same thing again overheating I dealt with it...

Dell / Inspiron 3475 AIO

St
StacieD on Aug 3, 2018

I purchased this computer online back in April. I have had many issues with it. I was not able to get it set up right away due to an insane schedule. By the time I got it set up and used it enough to know it has many issues it was past the 30 day return period. I have spent multiple hour...

Dell / laptop inspiron 15 series 5000

Su
Sunvail on Jul 30, 2018

We purchased the lap top in January 24, 2018. We have had it serviced 3 times and finally the service company said that the computer is a lemon. We called your number and ended up talking to someone in India who barely speaks English. The woman started yelling at my wife over the phone and...

[Resolved] Dell / catalog order denied!

Ty
Tyler Kitt on Jul 10, 2018

Dell recently mailed a catalog to me that included a "Black Friday in July Deals start 7/2." My executive assistant was in an online chat first thing in the morning (approximately 9am EST) on the second to order an Ultimate Ears Boom 2 for $59.99. The service person's response was first that...

Dell / laptop hardly works

De
Devon Basinger on Jun 17, 2018

I bought my laptop last August and I started having problems with it a few months after I purchased it. Sometimes when I turn it on, the monitor screen is black and unresponsive and I have to take out the battery and retry maybe multiple times to get it to work. Or it turns on to the lock...

Dell / service contract

Co
Connie Maas on Jun 2, 2018

I received many emails from Dell telling me to renew my service contract early so I would not lose it.. I called 20 days before my contact ended.. I asked the sales person several times about the 20 days I still had on my contact that I didn't want to lose them by renewing early. I wa...

Dell / new purchase of xps 8930

Mi
MikeWarrior on Jun 1, 2018

I recently bought a XPS 8930, I'm very disappointed in the quality of this product. After spending 990 dollars, this is the worse computer I ever owned! And I have owned about 6 previous computers two of which were from Dell. Memorial Day sale was more like a memorial day rip off. I...

Dell / dell latitude 5480 notebook / service request: 964389212

Ja
James YeoBH on May 10, 2018

We would like Dell to take the customer reported cases seriously and promptly. The recent reported case on 08 May 2018 was not handled well. The case was reported at 10am, site service was scheduled and the assigned site person was escalated. The assigned person ( telephone number : 68902807...

Dell / service tag 11w1b02 ref. number 964469643

Ca
calvin coolidge on May 10, 2018

I purchased this unit on or around 18 months ago. I have had problems with the facial sign camera since I have owned it. I purchased a 4 year extended warranty When I purchased it. It is the new 7400 all in one series computer. I is supposed To be the so called flag ship of computers from dell...

Dell / all in one 3000

Be
Betsy bomboy on May 10, 2018

purchased new from dell a year and a half ago. screen went black last week and all the things they have you try requires the screen. dell will not even talk to you unless you have /or purchase a service contract. I realize it was not an expensive computer but all I do is e mail facebook...

Dell / I am complaining about dell repair service again

An
Andre1217 on May 8, 2018

Service Tag: 6QTYXD2 Express Service Code: 14683152998 Dispatch / Reference Number: 354288394 Last Updated: Monday, May 7, 2018 Next Status Update: Tuesday, May 8, 2018 Service Logged Date: Wednesday, May 2, 2018 Estimated Return: Tuesday, May 8, 2018 I received a call form dell on May 2...

Dell / pc

Al
Alphonso Howell on Apr 27, 2018

I purchased a brand new Dell PC from Costco that is a lemon. I replaced it during the first 90 days. And after replacing have had to contact concierge service with with no resolution then I had to purchase a recovery disk from Dell and now it is not working yet again. I am very...

Dell / inspiron 15-3552

Cy
cynd1231 on Apr 26, 2018

Purchased it in November 2017 (5 months ago) and last week the speakers quit then the Network Adapter Driver uninstalled itself. I called Tech and jumped thru all their hoops on the phone, all the tech succeeded in doing was causing the motherboard to crash. Sent it in and they called to...

Dell / online purchase

Ru
Rui Esteves on Apr 23, 2018

Searched online for a keyboard for my recently purchased Dell Latitude 12 to buy. After completing the purchase, it was delivered a few days later, however when I opened it, I realized the keyboard I bought was for the Model 11, not the 12. I tried to see about returning it and purchasing...

Dell / dell laptop

St
Stephanie Lenihan on Apr 10, 2018

Stephanie lenihan 00 The most trusted and popular consumer complaints website Categories faq tips & tricks questions photos submit a complaint Laptops / notebooks dell customer service dell does not honor its warranty - corporate hq doesn't care Dell services corporate...

Dell / ps4 vr headset

We
wesl35 on Apr 9, 2018

This company has to be the worst company to deal with. All they do is lie to you and transfer you around. I have talked to 6 different people 2 on the chat and 4 on the phone. All the people on the phone being managers and all saying the marketing department will call me back but they...

Dell Canada / website details are inaccurate when you come to purchase

Oc
OceanMedic on Apr 8, 2018

PRICE... On Safaria Browser... http://www.dell.com/en-ca/shop/desktops/inspiron-24-3000-intel/spd/inspiron-24-3477-aio/di243477_ft_s518e?selectionState=eyJGUHJpY2UiOjE1NDMuOTcsIk9DIjoiZGkyNDM0NzdfZnRfczUxOGUiLCJRdHkiOjEsIk1vZHMiOlt7IklkIjo1NzIsIk9wdHMiOlt7IklkIjoiRkcwMDE0In1dfSx7IklkIj CHROME...

Dell / tech in bakersfield, ca

Cl
Claudene Vaughan on Mar 23, 2018

Not sure if employed by Dell but per a web site representing Dell Support, on Thursday, March 22, 2018, started our conversation around 10:30 a.m., or 11:00 a.m., spoke with a fellow whom he called James. I was needing support in resetting my Inspiron 11 3000 laptop. Was on the phone a...

Dell / alienware 13 r3

Zo
zoey721 on Mar 9, 2018

Hi all. I am writing this post so that people won't make the same mistake of buying an Alienware laptop like I did and also to see if there are other people who have been through the same situation as me. So I bought this Alienware 13 R3 laptop on December 3rd 2017, by the time it wa...

Dell Computers / inspiron 1400 laptop

Cr
Craig Crowl on Mar 7, 2018

Purchased 12-1-2017. It has never worked properly. The worst computer I have ever purchased (I currently have 4). I have spent hours on the phone to Dell and sent it in once. The operating system crashes the laptop. Dell made a piece of junk. Dell refuses to do anything to make thi...