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Dell Customer Service

Dell Inc.

One Dell Way, RR1-61
Round Rock
Texas
United States - 78682

Customer Support Phone Numbers

1800 285 1653(USA and Canada)
15 8
1300 655 533(Australia)
1 0
1 1
1800 880 022(Malaysia)
1 0
1800 280 3355(Singapore)
0 0
0 0
0 0
+1 512 728 7424(International)
0 0
+44 800 028 2660(United Kingdom)
1 2
+64 800 446 255(New Zealand)
0 0
1 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
+31 206 744 500(Netherlands)
0 0
0 0
0 0
0 0
+41 844 811 411(Switzerland)
1 0
0 0
0 0
+63 26 632 000(Philippines)
0 0
+966 800 844 3743(Saudi Arabia)
0 0
+27 800 167 000(South Africa)
0 0
+82 802 003 800(South Korea)
0 0
0 0
+66 26 707 250(Thailand)
0 0
+54 800 222 0154(Argentina)
0 0
0 0
Plus

Dell Complaints & Reviews

Dell / order cancelled by dell and no refund

Si
Simone Angela on Dec 12, 2018

I bought a laptop on DELL website on 07 November 2018. My order was cancelled by Dell on the next they, they said the address informed in the order was different of my bank address which is not true. Anyway, today is 12 December 2018 and haven't received my money back, they always say that...

Dell / dell financial services

Fr
FredH2 on Dec 11, 2018

To whom it may concern: I have today followed up and made a complaint with the Better Business Bureau. With the intent of warning potential private and commercial customers of the inflexibility and lack of support to loyal customers they can expect when doing business with Dell. In making...

Dell / product does not operate as specified and lousy service was provided

Re
Regina Horne-Espree on Nov 27, 2018

On November 19th, I chatted online with with a Dell representative concerning the purchase of 2 laptops. I was told I could order the link follows https://www.dell.com/en-us/shop/cty/pdp/spd/inspiron-11-3185-2-in-1-laptop?~ck=mn I ordered the recommended laptop and they arrived on November 26th...

Dell / false advertisement

Pa
Page157 on Nov 23, 2018

Order number 2006973775062 On 11-22-2018 AT 6:12 pm EST I purchased 3 Inspiron 11 3000 at the advertised cost of $119.99 per system. When I printed the receipt I noticed the price I was charged was considerably higher than it should have been. Being a customer of Dell for years I assumed thi...

Dell / dell inspiron 15-5=3552 computer id 624be914-0afe-44db-ae24-eb447806015a

An
Andrea James on Nov 23, 2018

I purchase this computer earlier this year for a work computer. I read good reviews online about it. However right from the start it ran slow. None of our other devices do. It is slow to type, with a delay each time I type, it take a long time to open any document, the cursor is alway...

Dell / dell inspiron download caused software issue

Di
Di65 on Nov 16, 2018

On November 15, 2018 I followed the Dell alert to "Restart my system". My computer did not work after this and it is only 6 months old. I called Dell Tech support and the only way they would fix was by my signing up for a software warranty at $170. All that was needed was to restore the...

Dell / xps 8930

Ne
NeverBuyADell on Nov 7, 2018

Machine makes tons of noise. I have sent it to Houston once - even though I paid the most expensive warranty they have so I could get in home service. They refused to send anyone out unless I diagnosed the problem myself. They returned it - making the same noise. I called again. They...

Dell / laptop inspiron 5700, service tag, dell s r 979596456

Lo
Louis De Gruy III on Oct 19, 2018

List of problems 9-28-18: 9-28-2018 - Latest problem started On Start-up with a Windows black command screen with the following command: c:\windowssystem32.cmd.exe at start-up. I thought it was Outlook. Microsoft Tech ran all their tests and remoted into my Laptop. They found that it was not...

Dell / inspiron 15 system tag 29y3732

Ga
Gary S. Oriani on Oct 18, 2018

This unit has been stored for non use, I called tech support and was sold a hard drive I didn't need and a recovery USB stick I already had. The problem is this, when my employee turned the unit on in the AM a couple of months ago the system gave 3-beep code with the message enter System or...

Dell / all in one computer

Le
Leah Scates on Oct 3, 2018

the hard drive went out the day before the warranty ended. Best Buy St Petersburg, said they can't use the warranty because if they ship it out Dell wont receive it till after the warranty runs out. then they wanted $84, for labor and shipping. then they wanted $133. for the hard drive and...

Dell / dell inspiron 15-352

Ge
geraldu on Sep 28, 2018

we purchased this hunk of junk from Wal-Mart online in april 2018. it is so slow, it's worse than my original windows 98 computer on dial-up internet. Dell sent us a box that we used to send it back for repairs. they had the computer for almost 2 weeks, replaced the whole motherboard and...

Dell / dell federal systems

Sh
shannon ferguson on Sep 25, 2018

In attempting to place orders for a government customer (SupplyCore PO #s 384729, 385015 and 385014 valued at more than $50, 000) we were asked to combine the 3 POs which we accommodated, were asked for documents not required for the government contract we work, were bounced between...

Dell / tech service dispatch 368091173

Ds
dsleepere on Sep 7, 2018

I bought my laptop in Feb and have had problems with speed since then. Many hours on the phone, chat and sent in twice. The second time I got it .ack with nothing done. I was told that the operating system would be reinstalled and the hard drive replaced. Nothing!.. The last time I was on...

Dell / customer service and inspirion

Do
Donald Smith on Sep 1, 2018

The weekend is just about here, a time when people get to celebrate the hard work they do every year. Starting August 31st many of us will be online evaluating the choices and prices of the companies that will be vying for our consumer dollar. Or, put another way, your hard-earned money...

Dell / dell 3268 7gen/4gb/1tb/core 13 dell vostro dell cpu not functioning/dead

Sp

Prodect service tag - g1w5fn-2, express service tag.-34942984814 cpu supplied through gem id 511687707560 in dy. chief electrical engineer/con/bg/n.e. railway/gorakhpur -3 nos on 27 march/2018 is not functioning from last 10 days. The cpu was supplied from the firm orion solutions (gorakghpur), cont...

Dell / dell inspiron 7779 laptop

Ul
ultrastranger on Aug 14, 2018

purchased this in august 2017 In April 2018 i had to go thru four days of back an forth with there so call technical support team which I could hardly understand finally they said to send it back to be repaired it come back fixed for 2 weeks same thing again overheating I dealt with it...

Dell / inspiron 3475 aio

St
StacieD on Aug 3, 2018

I purchased this computer online back in April. I have had many issues with it. I was not able to get it set up right away due to an insane schedule. By the time I got it set up and used it enough to know it has many issues it was past the 30 day return period. I have spent multiple hour...

Dell / laptop inspiron 15 series 5000

Su
Sunvail on Jul 30, 2018

We purchased the lap top in January 24, 2018. We have had it serviced 3 times and finally the service company said that the computer is a lemon. We called your number and ended up talking to someone in India who barely speaks English. The woman started yelling at my wife over the phone and...

[Resolved] Dell / catalog order denied!

Ty
Tyler Kitt on Jul 10, 2018

Dell recently mailed a catalog to me that included a "Black Friday in July Deals start 7/2." My executive assistant was in an online chat first thing in the morning (approximately 9am EST) on the second to order an Ultimate Ears Boom 2 for $59.99. The service person's response was first that...

Dell / laptop hardly works

De
Devon Basinger on Jun 17, 2018

I bought my laptop last August and I started having problems with it a few months after I purchased it. Sometimes when I turn it on, the monitor screen is black and unresponsive and I have to take out the battery and retry maybe multiple times to get it to work. Or it turns on to the lock...