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McDonald's USA, LLC / double charge on debit card

1 New Port Richey, FL, United States

The mcdonalds at:
7226 state road 54
New port richey, fl 34653

On 08/22/16 I purchased lunch thru the drive-thru and I later noticed that my debit card was charged twice. I called the store and gave them the information and my telephone number. I did not receive a response. 3-weeks ago I was in the area so I stopped at the store and gave the shift manager a copy of the double charge information and she assured me someone would take care of it. Again, no response.

It's only $5.32 but it's my money and it's not right to double charge me and then just ignore me.

Transaction id 24427336234710007475036 $5.32 08/22/16
Transaction id 24427336232710006654526 $5.32 08/22/16

Please do not tell me that I have to make a special trip (5 miles) to the store again. If they cannot credit my debit card, then they should send me a check. Again, it's just not right to ignore me when I was double charged.

John herrington
4143 hampton dr
New port richey, fl 34652

Nov 16, 2016

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