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McDonald's / torquay geelong melbourne australia

1 Surf Coast Road Torquay, Geelong, Victoria, Australia

I have a complaint part of which is serious. I ordered 2 cheeseburgers, 2 small fries and 2 medium coffees. Instead of cheese burgers I ended with Fish burgers returned them and no apology . The coffee came cold not because the barista was busy as they arrived before the food.
However while eating the meal a cleaner came along to wipe the tables and instead or cleaning off the food left behind wiped it onto the floor.
I have been a fast food store owner for many years and know this is one of the most dangerous acts a worker can do resulting in the possibility of a customer falling in the mess especially chips and lettuce.
The staff at this Torquay stores service and cleaning should be looked at seriously . We will not be returning in any time soon .

Jan 27, 2019

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