McDonald's / hot chocolate

Cape Town, South Africa

I purchased 2hot chocolates from the McDonalds kiosk at Cape town station but received 2 water and milk with chocolate sprinkles. When i told the lady that it didn't taste like hot chocolate she just gave me a blank stare. I then opened the take away cup and asked her for a stirrer, she passed me 1 i stirred whatever she was trying to sell as hot chocolate and when there was no change in the taste I proceeded to tell her that she cant be selling this as hot chocolate because it tastes like watery milk and definitely not worth the R44 I had just paid... Still just the blank stair! This was such an anti climax from the amazing hot chocolate I normally get from the Adderley street branch. If you are going to make use of the machines at the kiosks the least they can do is ensure the taste is right! Very disgusted by this product and service or atleast the lack of service

Sep 15, 2017

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