The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

MagicJack / product not working cannot reach support

1 363 bentley park laneReisterstown, MD, United States Review updated:
Contact information:
Phone: 4439821163

past four days after independent troubleshhoting and live chat page appears stating magicjack unable to connect to registration server and to try again. this is fifth day of error page. today after clicking on live chat live chat screen is not appearing. in past i just reregistered to fix the problem. however magicjack is not providing a registration page. page states no 911 info available, cannot connect. i have followed all prompts to troubleshoot.

Sort by: UpDate | Rating


  • Wi
      18th of Apr, 2009
    0 Votes

    U am having the same problem in montanahave been going through the same thing since apr 11 to 17 2009 havae talked or chated with 12 techs to no end go strait to supotvisor not that it does any good but they keep trying Wild Bill Johnson

  • Wi
      23rd of Apr, 2009
    0 Votes

    Well day 10 & after taling to 15 techs 23 hrs on line one 4 hr round trip to the city to exchange & get a new magicjack! A upper Tech told me that MJs do not work with altell air card. If anyone that reads this finds away to make a magicjack work with altell please email me at please. So be forewarned this product does not work on all hi speed forms internet. So if you are going to try one dont waste your time ordering on line go to radio shack because they well give you a refund right now with no credit card run around or fight. Good Luck Wild Bill Johnsson

Post your comment