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MagicJack / misleading claims

1 United States

If you don't get the telrphone number you want when you sign up you fan forget ever getting it. I bought 5 years of service over 2 years ago because they promised I would be able to port my existing phone munber over shortly. Check and see what they are still saying about number portability today. As for their online service, forget it. Once when I contacted them on their ridiculus online Chat service about progress toward the above my Magic Jack was still working. However, they still told me I needed to install an update. I did as they requested and as a result the USB port I had my Magic Jack plugged into quit working altogether. When I asked how to fix it I was told to "REFORMAT MY HARD DRIVE". When I told them they had to be kidding they ceased responding to me. No way would I trust these people with anything that my life might depend on. They are all SELL and no service. Buyer beware!!


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