Lord and Taylor / customer service
Several times now I have had to contact customer service regarding an order. The 800 number goes to the Philippines so needless to say what should be a 5-10 minute call becomes a 30-35 minute call due to the language barrier. I spend most of the time repeating myself or asking them to repeat their selves. I resent not being able to speak to someone in the US. At the end of the call the problem still is not resolved. WHAT A WASTE OF TIME!!!
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