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Long John Silvers / sloppy service and talking

1 Cleburne, TX, United States Review updated:

I buy in this resturant at least 3 times a month and if my grandkids come more than that.I was very disappointed in the service for tonghts visit. The lady in front as always was very nice never have a complaint about her. She is the only one there that was acting as if it was a place of business. As I just finished ordering I heard the girls and boys in the back laughing and cutting up and the I heard one of them yell out. I did not know you had herpies. Well I almost turned and ran.The cook the was standing at the door and looked out and saw me looking at her in shock. She then ran over and told the others that I heard what they said.Nothing else happened after that then she went to fix my dinner that was late in preparing she was very sloppy she threw the food in the trays then asked where the other lady was and she was in restroom.She stood there a few minutes and then came out to serve me and she yerked the food down off the counter and the food came falling out( hushpuppies) she never even noticed that the food had come out. When I asked her if I paid for the hushpuppy she yelled and gave me another and I told her that she was very sloppy and she said it was ery busy. She was not that busy they had 3 different tables out front and I was in the lobby.That is not to busy to be nice and not throw peoples food around. The major complaint is if she has herpies WHY BRAG OUT LOAD SO THE WHOLE STORE CAN HEAR?.Thats my complaint

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  • Sh
      6th of Nov, 2008
    0 Votes

    I know you hear this a lot, but truly, I never complain about restraunt service. But, for the last several years, since Ada, OK has had a LJS, I have had serious concerns. I LOVE LJS!! But, the drive through service in Ada, OK is seriously lacking. I live out in the country, so generally pick up food on the way to my night shift, or on my way home. I always have to BEG for condiments (Tarter Sauce, Shrimp Sauce), then it NEVER gets added to my order! Because I am on my way to work, or get home several miles away, it is not prudent for me to return for these items. On 11/06/08 I waited in line through the drive through for one whole hour before being served. The wait always seems to be longer when the parking lot is full of in house customers. Shouldn't the staff inside be equally staffed for the drive by window? Yes, I do make a habit of checking my order before pulling away, but am always gruffly addressed when I complain to management that I have not received the condiments as requested. I have also observed that the manager appears chemically altered on the numerous occasions I have had to discuss this with her (i.e. slurred speech, difficulty focusing). As stated before, I LOVE LJS food, but have decided to suspend my service there at this time! Thanks You

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