Kohl's Department Storesthere delivery return process

I ordered a gaming chair for my 8 year old Son for Christmas. Kohls delivered a different product by mistake (A record player) I called them, they said I had to go to store and return it, or mail it back.See the Top 10 Worst Complaints in Rockville Centre, NY I am not waiting 1 hour on return line, to return something I did not order. Customer service said they would NOT issue REFUND unless < went to store and return the WRONG PRODUCT THEY SENT.
I sent this info to local district attorney, can t be legal to charge for me something I did not order, than demand I waste my time returning it

Dec 07, 2018

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