01/13/2017 disputed charges from Directv due to breach of contract. Informed Chase card member services before charge came through. Chase informed me to wait until the charge showed up. I had to dispute charge twice with proof. Was told we did not return equipment. We proved all equipment was returned that was requested by DTV. Chase would not reverse charge. Just received dispute finding which went against me because they say it has been to long and they can't make DTV issue a credit because of this even after all the proof. Chase is the reason it went on this long not me. I will make sure social media, friends and family hear about Chase bank credit card services. I will be changing credit card company and never use J.P. Morgan or any associates.